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Johnathan Hodge

New MySQL App – now GA!

09.17.2014 | Posted by Johnathan Hodge

Just check out the MySQL website and you’ll understand why we added a new app to the Sumo Logic Application Library for MySQL:

MySQL is the world’s most popular open source database software, with over 100 million copies of its software downloaded or distributed throughout its history.

As we spoke to companies about what insight they are missing from MySQL today, there were 3 common themes:

  • Understanding errors: Simply aggregating all the logs into one place for analysis would reduce Mean Time To Investigate

  • Insight into replication issues – many companies are flying blind in this area

  • Query performance – understanding not simply the slowest performers but changes over time

So, we created a set of dashboards and queries that target these areas. The application’s overview dashboard is especially useful because it highlights the daily pattern of slow queries – along with a seven-day average baseline to make it really clear when something isn’t right. You can jump from here into any of the other dashboards…

… including more detail on the slow queries, specifically.

The area that surprised me most from my discussions with customers was the need for insight into replication. It’s clearly a painpoint for companies running MySQL – not because of MySQL per se, more because of the scale of customer environments. Issues with replication are often only uncovered once they have passed a certain pain threshold! With good log analysis, we were able to create a useful dashboard on replication. One of our beta customers said that the app was immediately valuable: “This is useful! Right away I learned that I should add an index to….”. Obviously, we were thrilled with this type of feedback!

We have other dashboards and useful searches in the application to give you greater insight into your MySQL deployment. The App is available now in the Sumo Logic Application Library. Go get it – and let me know what you think!

Johnathan Hodge

PCI – So what?

06.25.2014 | Posted by Johnathan Hodge

As we release the Sumo Logic App for PCI Compliance, I was reflecting on how tough PCI compliance is. It’s obviously an essential part of any organization’s IT strategy that handles credit cardholder information – but it’s tough – monitoring compliance across all the requirements is a big undertaking. And a mistake can have disastrous results.

Because of this, I really like the new guidance I read in v3 of the PCI DSS, released in November 2013, in the new section called “Implementing PCI DSS into Business-as-Usual Processes”. To do this, you need, amongst other things, excellence in monitoring, detection, timely root-cause analysis and well-designed remediation.

Now, the new PCI App from Sumo Logic obviously supports these things. With a broad array of dashboards, reports and searches specifically designed to monitor and detect potential issues across the 12 requirements, hidden within the terabytes of log files that many customers have, our PCI App is strong. But so what? Highlighting there is an issue is close to useless unless you provide the tools to take effective action in diagnosing root cause – making change happen. And as industry experts remind us, no matter what “us vendors” say, there are always false-positives that need to be examined and can get in the way of underlying issues. We’ve all used analysis tools that highlight an issue but then make it nearly impossible to take that critical step to true root cause identification. There’s little more frustrating than hitting that “So what?” moment.

What makes our PCI App exceptional and different is the fact it’s based on the Sumo Logic platform. Once we alert you to a potential failure, it’s simple to identify which Requirement to focus on, and from there to drill into the details. Our unique features, such as Anomaly Detection and LogReduce, make finding the needles in the remaining haystacks painless – and quick.

PCI App

 

 

 

 

 

 

 

 

 

So what? So, Sumo Logic’s PCI App will not simply highlight potential PCI infractions, it will dramatically reduce the time to root cause analysis – leaving you no time to even consider the “So what?” question. You will be too busy putting new measures in place to prevent the cause of the failure recurring.

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