--- title: "How fintech companies can prepare for new dora regulations" page_name: "How fintech companies can prepare for new DORA regulations" type: "blog" slug: "aws-observability-dora-regulations" published_at: "2023-12-05" modified_at: "2025-05-21" url: "https://www.sumologic.com/blog/aws-observability-dora-regulations" canonical: "https://www.sumologic.com/blog/aws-observability-dora-regulations" markdown_url: "https://www.sumologic.com/blog/aws-observability-dora-regulations.md" lang: "en" excerpt: "Discover how observability helps improve customer experience for financial services customers. Learn how Sumo Logic helps a cloud-native fintech startup." taxonomy_blog_category: - "AWS" - "DevOps & IT Operations" --- [ All blogs ](https://www.sumologic.com/blog "blog")[AWS](https://www.sumologic.com/blog/aws), [DevOps & IT Operations](https://www.sumologic.com/blog/devops-it-operations) # How fintech companies can prepare for new DORA regulations [Michael Riordan](#blog-author-block-231)[Janet Alexander](#blog-author-block-153) December 5, 2023 3 min read [AWS](https://www.sumologic.com/blog/aws), [DevOps & IT Operations](https://www.sumologic.com/blog/devops-it-operations) ##### Table of contents The clock is ticking for financial services companies that operate in the European Union (EU). Starting in January 2025, financial services providers and their third-party technology service providers must meet the new regulatory requirements of the [Digital Operational Resilience Act ](https://www.digital-operational-resilience-act.com/)(DORA). As the financial services industry modernizes and moves away from legacy technology, cloud adoption presents new risks and vulnerabilities to cyber threats and attacks that require a comprehensive information and communication technology (ICT) risk management framework––namely, [DORA](https://www.sumologic.com/glossary/dora-metrics/). DORA will require financial services to embed so-called digital resilience on all levels of their operations based on six pillars: - Governance and organization - ICT risk management framework - ICT incident management, classification and reporting - Digital operational resilience testing - Third-party provider risk management - Information sharing DORA is focused not only on cyber threats and attacks — but also on resiliency and reliability that can make or break customer experience. That’s why [observability](https://www.sumologic.com/glossary/observability/) is increasingly important for fintech companies. ## What to look for in an observability solution Like many other businesses, financial services companies rely on complex and mission-critical software systems to provide services to their customers. When evaluating observability solutions, financial services companies should consider several features to ensure they choose the right solution for their specific needs: - Ease of data collection from a range of sources, including logs, metrics and other [telemetry](https://www.sumologic.com/glossary/telemetry/) data - Integration with the specific technologies and platforms used in financial services, such as databases, cloud services and trading platforms - Capable of handling large volumes of data and scaling as needed - Provides real-time insights into system performance and issues - Defines and tracks custom metrics and creates alerts based on specific business and technical criteria - Anomaly detection to identify unexpected patterns or deviations in data - Complies with industry-specific regulations and offers security features such as data encryption, access controls and audit trails - Long-term observability data storage for trend analysis, compliance and forensic investigations - Supports redundant deployments and data backup for disaster recovery ## How a serverless fintech startup ensures reliability with Sumo Logic With reliability and performance concerns at the top of their minds, fintech organizations like cloud-native startup Snoop increasingly need an observability solution to cut through the noise and simplify troubleshooting. Snoop was built using a serverless-first architecture that includes an extensive Amazon Web Services (AWS) tech stack, along with fourteen other [software-as-a-service](https://www.sumologic.com/glossary/saas/) (SaaS) solutions for functions such as security and [continuous integration](https://www.sumologic.com/glossary/continuous-integration/)/[continuous delivery ](https://www.sumologic.com/glossary/continuous-delivery/)(CI/CD). While this kind of complexity is increasingly common, AWS and other multi-cloud environments can be more difficult to manage and monitor compared with traditional on-premises infrastructure. To manage this complexity, Snoop’s three-person [DevSevOps](https://www.sumologic.com/glossary/devsecops/) team needed a clear understanding of what was happening, the context it was happening in and what was affected. The [Sumo Logic observability platform](https://www.sumologic.com/observability/) automatically ingests [telemetry](https://www.sumologic.com/glossary/telemetry/) data collected by [Amazon CloudWatch](https://aws.amazon.com/cloudwatch/) across Snoop’s AWS stack, which includes [Amazon Elastic Container Service](https://aws.amazon.com/ecs/) (Amazon ECS) on [AWS Fargate](https://aws.amazon.com/fargate/) and [AWS Lambda](https://aws.amazon.com/lambda/) instances. Because data collection is automated, there’s no need for Snoop to install or maintain collectors. To speed data ingestion, Snoop uses Sumo Logic’s Amazon [Kinesis Connector app](https://aws.amazon.com/kinesis/). Sumo Logic aggregates [Amazon CloudWatch](https://www.sumologic.com/glossary/aws-cloudwatch/) logs and metrics—along with data from the fourteen other SaaS tools Snoop uses—into a single centralized analytics platform with easy-to-use dashboards. [Watch this webinar](https://www.sumologic.com/webinar/snoop-aws-data-driven-observability/) to learn more. The platform’s [site reliability engineering (SRE)](https://www.sumologic.com/blog/sre-how-the-role-is-evolving/) monitoring tools give Snoop’s team the visibility they need to quickly diagnose and troubleshoot issues across their entire stack. By bringing separate logs and other telemetry together in one place, Snoop can more easily identify trends, correlate issues and understand root causes. Once an alert is received, Snoop uses Sumo Logic’s [Root Cause Explorer](https://www.sumologic.com/video/aws-observability-root-cause-explorer/) to accelerate the diagnostic process. [Read Snoop’s full story](https://aws.amazon.com/partners/success/snoop-sumo-logic/) to learn more about how Sumo Logic’s observability platform helps improve customer experience. ### Article Tags - [AWS](https://www.sumologic.com/blog/aws) - [DevOps & IT Operations](https://www.sumologic.com/blog/devops-it-operations) Michael Riordan Senior Product Marketing Manager Michael is a member of the Observability Product Marketing team at Sumo Logic. Before Sumo Logic, he worked as a PMM at forward-looking technology companies Axon and Fastly. When he’s not working with sellers and product managers, Michael enjoys watching reality TV and collecting vintage clothes. Janet Alexander Copywriter and content strategist Janet is a copywriter and content strategist with a multidisciplinary background in video production, journalism, content marketing, and copywriting. She has over a decade of professional experience helping B2B tech F500s and startups create more value across UX and marketing. 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