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March 24, 2018By Sumo Logic

Forrester TEI Executive Summary Report

Sumo Logic commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment enterprises may realize by deploying their solution. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers with years of experience using Sumo Logic for operations and security use cases. These customers provide a wide range of B2B and B2C services and are housed using either cloud or hybrid architecture. Interviewed customers implemented Sumo Logic within application development, testing, and production environments. They used Sumo Logic for a variety of tasks: identifying operations issues and security threats, conducting root-cause analysis, automating issue response, gaining visibility into system health, and even discovering business insights about tools and users. Customers achieved fast time-to-value due to Sumo Logic’s cloud-native software-as-a-service (SaaS) solution. Key Findings:
  • Through these customer interviews and data aggregation, Forrester concluded that Sumo Logic had the following three-year financial impact for the composite organization: $6,447,239 in benefits versus costs of $2,382,724, resulting in a net present value (NPV) of $4,064,515 and an ROI of 171%.
Key Customer Quotes:
“We identify issues so much sooner than we did before Sumo Logic. It’s ridiculous how much more powerful and responsive we are.” Sr. director of security, supply chain technology
“Without a log analytics solution like Sumo Logic, the mean-time-to-resolve issues would be exponentially longer.” VP of engineering, cloud software
To learn more about how the economic impact and business value Sumo Logic is providing its customers download this Executive Summary report.

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