---
title: "Monitoring cryptocurrency exchange - Bitbank case study"
page_name: "Bitbank"
type: "resource"
slug: "bitbank"
published_at: "2025-02-25"
modified_at: "2026-06-12"
url: "https://www.sumologic.com/case-studies/bitbank"
canonical: "https://www.sumologic.com/case-studies/bitbank"
markdown_url: "https://www.sumologic.com/case-studies/bitbank.md"
lang: "en"
excerpt: "Bitbank operates its cryptocurrency (virtual currency) exchange system on AWS. They used the OSS distributed search and analytics engine for log monitoring, but the inability to perform tasks such as accurate error detection and analysis for the applications resulted in..."
taxonomy_resource_type:
  - "Case Studies"
taxonomy_resource_solution:
  - "Case Study"
  - "SecOps and Security"
---

[ Customer stories ](https://www.sumologic.com/customers "All Resources")# Bitbank uses Sumo Logic to monitor cryptocurrency exchange

Bitbank operates its cryptocurrency (virtual currency) exchange system on AWS. They used the OSS distributed search and analytics engine for log monitoring, but the inability to perform tasks such as accurate error detection and analysis for the applications resulted in concerns about the IT control for maintaining security and financial auditing.

[Get a demo](/request-demo "Get a demo")[Download study](https://www.sumologic.com/wp-content/uploads/cs-Bitbank_Case_Study_jp_EN.pdf)

Use Case

- [SecOps & Security ](https://www.sumologic.com/customers?_customer_solution=secops-security "SecOps & Security")

Industry

- [Financial Services  ](/customers?_customer_industry=financial-services "Financial Services")

 

##### Table of contents

 

 

 

### Challenge

Bitbank operates its cryptocurrency (virtual currency) exchange system on AWS. They used the OSS distributed search and analytics engine for log monitoring, but the inability to perform tasks such as accurate error detection and analysis for the applications resulted in concerns about the IT control for maintaining security and financial auditing.

### Solution

Sumo Logic was adopted because of its excellent compatibility with AWS and the flexible resource expansion. High-speed and accurate searches became possible even with large amounts of data. Sumo Logic was adopted not only because of the software’s function to automatically structure unstructured data, but because the company has acquired ISMS, SOC2 and PCI DSS compliance certification, thus ensuring the safety of the important information being handled. Full operation was launched after approximately one month of verification in a trial environment.

***“We’re now able to perform high-level log analysis as well. Because we’re no longer using the previous search and analytics engine, system complexity has been resolved, and we’ve been able to reduce the charges we were paying for that.”***

**—橋本氏**

### Results

All the logs can be collected in Sumo Logic, without prior log collection and log transformation on the application side. Logs can be searched and extracted as necessary, security has been further strengthened and the IT control response to financial auditing has been implemented. Efforts are underway to utilize Sumo Logic’s authority management function to allow the whole company, including the Development and Marketing departments, to make high-level use of logs.

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