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Business Insights

Blogs in the Business Insights Category

Learn how to improve and grow your business with blog posts in this category, general best practices to specific use-cases, with an emphasis on tech- and IT-related concepts. Read up on a wide range of business improvement topics from workflow improvement, to testing methods, to client relations, and everything in between. Better your business today!
CISO Manifesto: 10 Rules for Vendors

This CISO blog post was contributed by Gary Hayslip, Deputy Director, Chief Information Security Officer (CISO) for the City of San Diego, Calif., and Co-Author of the book CISO Desk Reference Guide: A Practical Guide for CISOs As businesses today focus on the new opportunities cybersecurity programs provide them, CISOs like myself have to learn job roles […]

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Sumo Logic + New Relic = Comprehensive Application and Infrastructure Operations

At AWS re:Invent 2016 last week, New Relic and Sumo Logic announced a partnership that brings together two leaders in application operations. The integrated solution combines machine data analytics with application and infrastructure performance data to enable joint customers to use the New Relic Digital Intelligence Platform for visualizing the impact of software performance on […]

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Step-by-Step Approach To Reducing On-Call Pain

Companies that move fast put pressure on developers and QA to continually innovate and push software out. This leaves the people with the pager, quite often the same developers, dealing with a continuous flow of production problems. On-call pain is the level of interrupts (pager notifications), plus the level of work that the on-call is […]

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7 Things That Product Managers Should Say

Product Management is an art, not a major in which you can earn a degree. Like an apprentice, you’d learn on the job which requires commitment, discipline, and perseverance. In my several years as a Product Manager, I’ve learned that communication is one of the most important aspects in this job; I’ve had to pick […]

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3 Reasons Why You Need To Bodystorm

Last month I wrote about learning to build a Service Blueprint to build a better SaaS product from the  “Transforming Customer Experience” training at Cooper U. Another valuable tool we learned is Bodystorming. Bodystorming is a technique that can be very helpful when designing customer interactions. Rather than imagining an interaction by brainstorming, the idea […]

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Building Stable Products Through Testing

Software systems today contain hundreds of thousands to millions of lines of code written from anywhere between a few developers at a start up to thousands at today’s software giants. Working with large amounts of code with many developers results in overlapping usage and modification of the API’s being used by the developers. With this […]

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The Oakland A’s, the Enterprise and the Future of Data Innovation

Remember Moneyball? Moneyball is the story of how the performance of the Oakland A’s skyrocketed when they started to vet players based on sabermetrics principles, a data-driven solution that defied conventional wisdom. The team’s success with a metrics-driven approach only came about because GM Billy Beane and one of his assistants, Paul DePodesta, identified the […]

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