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Sumo Logic Cloud Flex Credit Overview

Purpose:

This document provides Cloud Flex Credit definitions and service plan details for supporting Customer order forms.

Product Variable:

The following tables are used to calculate credit utilization within eligible Sumo Logic Continuous Intelligence Platform service plans. Credits are utilized per Product Variable. A Product Variable is a unique service performance feature that is tracked through credit utilization. Credit utilization by Product Variable is available per Customer’s service management screen within the provisioned customer instance.

Regions:

Sumo Logic’s Continuous Intelligence Platform is deployed globally in various AWS regions to enable our customers to determine and select the deployment region(s) that meets their performance optimization and regulatory obligations. Applicable Credit Per Unit of Measure (UOM) is determined by the region in which each of the Customer’s unique account is provisioned (unique Org ID). Regional deployments are available in the following locations: US (West and East) , Montreal - Canada, Dublin - Ireland, Frankfurt - Germany, Sydney - Australia, Mumbai - India, and Tokyo - Japan. A Global Region allows credits to be distributed globally across Customer’s unique Org ID’s.

Product Variable Credit Qualification:

Sumo Logic’s service plan product variables vary. Not all service plans contain all product variable functionality. The following table identifies qualified Product Variable by service plan:

Product Variable

Essentials

Enterprise Operations

Enterprise Security

Enterprise Suite

Continuous GB Ingest

GB Storage

Metrics

Tracing

Frequent GB Ingest

Infrequent GB Ingest

Infrequent GB Storage

Infrequent Search

Credit Conversion by Product Variable

The following tables provide the number of credits for each Product Variable unit of measure. For the purpose of calculating the number of credits required to support a specific number of Product Variable units, the total credit number is rounded to the nearest whole number credit total.

Product Variable

UOM

Credit

Per UOM

Continuous GB Ingest

GB

20

Frequent GB Ingest

GB

9

GB Storage

GB

.0067

For Continuous GB Ingest, and Frequent GB Ingest UOM GB is defined as gigabytes of application log data ingested into the Sumo Logic Continuous Intelligence Platform per each unique Customer Org ID. Example: Customer ingesting 10 GB a day of Continuous GB Ingest over a 12 month term, will require 73,000 credits (10 GB per day x 365 days x 20 credits).

For GB Storage, GB is defined as gigabytes of log data stored on the Platform per each unique Customer Org ID. Example: Customer ingesting 10 GB a day of Continuous GB Ingest over a 12 month term, retaining the data for 30 calendar days will require 734 credits (10 GB per day ingest x 30 days x 365 days x .0067 credits).

Product Variable

UOM

Credit

Per UOM

Metrics

DPM

3

For Metrics, DPM is defined as the average number of data points ingested per minute in one thousand increments in one calendar day per each unique Customer Org ID. Example: Customer processing 5,000 DPM’s a day over a 12 month term, will require 5,475 credits (5,000 DPM per day / 1000 x 365 days x 3 credits).

Product Variable

UOM

Credit

Per UOM

Tracing

GB

14

For Tracing, GB is defined as gigabytes of Tracing span data ingested into the Sumo Logic Continuous Intelligence Platform per each unique Customer Org ID. Example: Customer ingesting 10 GB a day of Tracing data over a 12 month term, will require 51,100 credits (10 GB per day x 365 days x 14 credits).

Product Variable

UOM

Credit

Per UOM

Infrequent GB Ingest

GB

.4

Infrequent GB Storage

GB

.0015

Infrequent Search

Scanned GB

.016

For Infrequent GB Ingest, GB is defined as gigabytes of application log data ingested into the Sumo Logic Continuous Intelligence Platform per each unique Customer Org ID. Example: Customer ingesting 10 GB a day of Infrequent Ingest over a 12 month term, will require 1,460 credits (10 GB per day x 365 days x 0.4 credits).

For Infrequent GB Storage, GB is defined as gigabytes of log data stored on the Platform per each unique Customer Org ID. Example: Customer ingesting 10 GB a day of Infrequent GB Ingest over a 12 month term, retaining the data for 30 calendar days will require 164 credits (10 GB per day ingest x 30 days x 365 days x .0015 credits).

For Infrequent Search, GB Scanned is defined as the amount of gigabytes scanned through search queries executed against data in the Infrequent GB Storage. Example: Customer is ingesting 1,000 GB a day of Infrequent and is scanning that ingest 1 time each day over a 12 month term, will require 5,840 credits (1,000 GB per day ingest x 1 scan x 365 days x .016 credits). Data scan calculations for Infrequent Search are estimated by 5 minute intervals starting from 12AM Pacific. For any query whose time range doesn't line up exactly with these buckets, the data scan for those partial buckets will be approximated by using a normalized distribution formula. Example: For a 3 minute query, the data scan number will assume that you scanned 3/5th of the data in that time bucket.

Product Plan Limitations:

All Sumo Logic Cloud Flex Credit service plans are built on the Sumo Logic Continuous Intelligence Platform; however, specific feature sets vary by package. The following service plan exclusions apply:

Essentials excludes:

  • Security PCI and Security specific application frameworks
  • Ingest budgets
  • Enterprise audit and logging
  • Search API
  • Cloud SIEM Enterprise
  • Global Intelligence

Enterprise Operations excludes:

  • Security PCI and Security specific application frameworks
  • Cloud SIEM Enterprise
  • Global Intelligence

Enterprise Security excludes:

  • Tracing
  • Global Intelligence