{"id":52873,"date":"2025-02-10T18:15:39","date_gmt":"2025-02-11T02:15:39","guid":{"rendered":"https:\/\/www.sumologic.com\/integration\/servicenow-webhook-integration-fuer-sumo-logic"},"modified":"2026-02-10T11:55:31","modified_gmt":"2026-02-10T19:55:31","slug":"servicenow","status":"publish","type":"integration","link":"https:\/\/www.sumologic.com\/de\/app-catalog\/servicenow","title":{"rendered":"ServiceNow Webhook-Integration f\u00fcr Sumo Logic"},"content":{"rendered":"\n<section class=\"e-stn e-stn-04971e5cbc928e92181d738037937e13331b4ca7 e-stn--dynamic-grid-section e-mt-0 e-mb-0\"><div class=\"container\">\n<div class=\"wp-block-b3rg-row e-row row justify-content-center\">\n<div class=\"wp-block-b3rg-column e-col e-col-23c491b9590ceaa0fec0c4d0a346887f5f358584  col-sm-7\">\n<h2 class=\"wp-block-heading has-text-align-center has-gunmetal-color has-text-color has-link-color wp-elements-f62eb74ed483521bd58e07d361cde426\" id=\"powerful-threat-detection-and-event-management-for-your-servicenow-workflows\">Leistungsstarke Bedrohungserkennung und Ereignisverwaltung f\u00fcr Ihre ServiceNow-Workflows<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-b3rg-row e-row row e-row--dlt\">\n<div class=\"wp-block-b3rg-column e-col e-col-fb16d19c19a5d501f2ddbce9412fd9f46af6fdf6  col-sm-4\">\n<div class=\"e-div e-div-431e405250f2ce8249058d3c4dd9ba0fc1b25722\"><div class=\"e-img \">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"http:\/\/www.sumologic.com\/wp-content\/uploads\/performance-7.svg\" alt=\"\" class=\"wp-image-10006\" style=\"aspect-ratio:1;width:63px\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"monitor-web-server-operations\">Proaktive Untersuchungen<\/h3>\n\n\n\n<p>Nutzen Sie die Ausrei\u00dfererkennung von Sumo Logic, um betriebliche und sicherheitsrelevante Ereignisse zu identifizieren und zu beheben, bevor sie Ihr Unternehmen beeintr\u00e4chtigen<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-b3rg-column e-col e-col-fb16d19c19a5d501f2ddbce9412fd9f46af6fdf6  col-sm-4\">\n<div class=\"e-div e-div-431e405250f2ce8249058d3c4dd9ba0fc1b25722\"><div class=\"e-img \">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"http:\/\/www.sumologic.com\/wp-content\/uploads\/deeper-insights-5.svg\" alt=\"\" class=\"wp-image-10007\" style=\"aspect-ratio:1;width:63px\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"reduce-user-impact\">Beeintr\u00e4chtigungen f\u00fcr Benutzer reduzieren<\/h3>\n\n\n\n<p>Optimieren Sie die Reaktions- und L\u00f6sungszeiten von IT-Services mit kontextbezogenen Ereignissen direkt im ITSM<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-b3rg-column e-col e-col-fb16d19c19a5d501f2ddbce9412fd9f46af6fdf6  col-sm-4\">\n<div class=\"e-div e-div-431e405250f2ce8249058d3c4dd9ba0fc1b25722\"><div class=\"e-img \">\n<figure class=\"wp-block-image size-thumbnail is-resized\"><img decoding=\"async\" src=\"http:\/\/www.sumologic.com\/wp-content\/uploads\/api.svg\" alt=\"\" class=\"wp-image-10008\" style=\"aspect-ratio:1;width:63px\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"increase-reliability-and-productivity\">Zuverl\u00e4ssigkeit und Produktivit\u00e4t erh\u00f6hen<\/h3>\n\n\n\n<p>Integrieren Sie das bestehende Infrastruktur-, Plattform- und Anwendungsmonitoring mit automatisch aufl\u00f6senden Warnungen in ServiceNow, um Arbeitsabl\u00e4ufe zu automatisieren und die MTTR zu verk\u00fcrzen<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"e-stn e-stn-7c38f1bb1226b513cc2c340296a83248f1c6f7a8 e-stn--repeatable-content-cards e-mt-0 e-pt-30 e-mb-0 e-pb-30\"><style>@media only screen and (max-width: 9999px) {\n\t\t\t\t\t\t\t\t\t.e-stn.e-stn-7c38f1bb1226b513cc2c340296a83248f1c6f7a8 { \n\t\t\t\t\t\t\t\t\t\tbackground-color: #f8f8f8; \n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}<\/style><div class=\"container\">\n<div class=\"wp-block-b3rg-row e-row row\">\n<div class=\"wp-block-b3rg-column e-col e-col-30cf6e0d31fd8780616c8617a3382c2b2c7f4e3b e-col--content-wrapper  col-sm-12 col-lg-6\"><div class=\"e-img \">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1082\" src=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution.jpg\" alt=\"\" class=\"wp-image-10009\" title=\"\" srcset=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution.jpg 2048w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution-300x158.jpg 300w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution-1024x541.jpg 1024w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution-768x406.jpg 768w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution-1536x812.jpg 1536w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Automate-workflows-with-alert-auto-resolution-575x304.jpg 575w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-b3rg-column e-col e-col-30cf6e0d31fd8780616c8617a3382c2b2c7f4e3b e-col--content-wrapper  col-sm-12 col-lg-6\">\n<h2 class=\"wp-block-heading\" id=\"monitor-web-server-operations\">Workflows mit automatischer Alarmaufl\u00f6sung automatisieren<\/h2>\n\n\n\n<p>Die Cloud-native Integration von Sumo Logic mit ServiceNow macht es f\u00fcr IT- und SecOps-Teams einfacher denn je:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>die Erkennung von Ereignissen und das Incident Management mit konsistenten Workflows und optimierten Service-Management-Prozessen zu vereinfachen.<\/li>\n\n\n\n<li>Gesch\u00e4ftsdienste und Infrastrukturen proaktiv in Echtzeit auf anomale und bekannte Ereignisse zu \u00fcberwachen.<\/li>\n\n\n\n<li>Vorf\u00e4lle mit einem einzigartigen bidirektionalen Workflow automatisch den entsprechenden Teams zuzuweisen (und bei Bedarf weitere Ereignisinformationen zu integrieren).<\/li>\n\n\n\n<li>kontextbezogene Informationen und Anmerkungen hinzuzuf\u00fcgen, um die Erkennung zuk\u00fcnftiger Ereignisse zu optimieren und die Reaktionszeit zu verbessern.<\/li>\n\n\n\n<li>Ihre Sicherheitslage zu verbessern, indem Sie Ihre Daten organisieren und verstehen.<\/li>\n\n\n\n<li>das \u00c4nderungsmanagement zu optimieren und Service Level Agreements (SLAs) und andere Gesch\u00e4ftsstandards zu erf\u00fcllen<\/li>\n<\/ul>\n\n\n\n<p>Steigern Sie die Produktivit\u00e4t und reduzieren Sie die Kosten, die mit Sicherheit und Compliance, Systemausf\u00e4llen und nicht funktionierenden Einnahmequellen verbunden sind.<a href=\"https:\/\/www.sumologic.com\/de\/platform\/security\" data-type=\"link\" data-id=\"https:\/\/www.sumologic.com\/platform\/security\"><\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"e-stn e-stn-9ba64c108fcbde5b30e83141be4660222d378972 e-stn--repeatable-content-cards e-mt-0 e-pt-30 e-mb-0 e-pb-30\"><div class=\"container\">\n<div class=\"wp-block-b3rg-row e-row row\">\n<div class=\"wp-block-b3rg-column e-col e-col-15df7f642de35e557df618afb20d16d065041e70 e-col--media-wrapper  col-sm-12 col-lg-6\">\n<h2 class=\"wp-block-heading\" id=\"proactively-respond-to-anomalous-activity\">Proaktiv auf anomale Aktivit\u00e4ten reagieren<\/h2>\n\n\n\n<p>Von der Continuous Intelligence Platform von Sumo Logic entdeckte Ausrei\u00dfer k\u00f6nnen \u00fcber native Webhook-Integrationen direkt an ServiceNow ITOM, ITSM und Security Incident Response weitergeleitet werden, um Untersuchungen einzuleiten, bevor Dienste beeintr\u00e4chtigt werden.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-b3rg-column e-col e-col-30cf6e0d31fd8780616c8617a3382c2b2c7f4e3b e-col--content-wrapper  col-sm-12 col-lg-6\"><div class=\"e-img \">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1932\" height=\"984\" src=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity.jpg\" alt=\"\" class=\"wp-image-10010\" title=\"\" srcset=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity.jpg 1932w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity-300x153.jpg 300w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity-1024x522.jpg 1024w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity-768x391.jpg 768w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity-1536x782.jpg 1536w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Proactively-respond-to-anomalous-activity-575x293.jpg 575w\" sizes=\"auto, (max-width: 1932px) 100vw, 1932px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"e-stn e-stn-7c38f1bb1226b513cc2c340296a83248f1c6f7a8 e-stn--repeatable-content-cards e-mt-0 e-pt-30 e-mb-0 e-pb-30\"><style>@media only screen and (max-width: 9999px) {\n\t\t\t\t\t\t\t\t\t.e-stn.e-stn-7c38f1bb1226b513cc2c340296a83248f1c6f7a8 { \n\t\t\t\t\t\t\t\t\t\tbackground-color: #f8f8f8; \n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}<\/style><div class=\"container\">\n<div class=\"wp-block-b3rg-row e-row row\">\n<div class=\"wp-block-b3rg-column e-col e-col-30cf6e0d31fd8780616c8617a3382c2b2c7f4e3b e-col--content-wrapper  col-sm-12 col-lg-6\"><div class=\"e-img \">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"615\" height=\"384\" src=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/Rich-context-with-payload-customization.jpg\" alt=\"\" class=\"wp-image-10011\" title=\"\" srcset=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/Rich-context-with-payload-customization.jpg 615w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Rich-context-with-payload-customization-300x187.jpg 300w, https:\/\/www.sumologic.com\/wp-content\/uploads\/Rich-context-with-payload-customization-575x359.jpg 575w\" sizes=\"auto, (max-width: 615px) 100vw, 615px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-b3rg-column e-col e-col-30cf6e0d31fd8780616c8617a3382c2b2c7f4e3b e-col--content-wrapper  col-sm-12 col-lg-6\">\n<h2 class=\"wp-block-heading\" id=\"rich-context-with-payload-customization\">Reichhaltiger Kontext mit anpassbarem Payload<\/h2>\n\n\n\n<p>Ordnen Sie ganz einfach Felder aus ServiceNow-Tabellen den Alarm-Payloads zu, mit voller Unterst\u00fctzung f\u00fcr Domain Separation. Das bietet IT- und Security-Operations-Teams wertvolle Einblicke in Ereignisse und Vorf\u00e4lle f\u00fcr eine schnellere Probleml\u00f6sung.<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":328,"featured_media":37638,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","featured":false,"featured_image":0,"learn_more_label":"","image_alt_text":"","learn_more_type":"","show_popup":false,"learn_more_link_file":0,"event_date":false,"event_start_date":"","event_end_date":"","place_holder_image_url":"","post_reading_time":"2","notification_enabled":false,"notification_text":"","notification_logo":"","notification_expiration_time":0,"is_enable_transparent_header":false,"selected_taxonomy_terms":{"integration-cloud-provider":[],"integration-use-case":[268,269],"translation_priority":[221]},"selected_primary_terms":[],"learn_more_link":[],"featured_page_list":[],"notification_enabled_post_list":[],"_gspb_post_css":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"54001,54012,54020","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"integration-cloud-provider":[],"integration-use-case":[268,269],"class_list":["post-52873","integration","type-integration","status-publish","has-post-thumbnail","hentry","integration-use-case-operations","integration-use-case-soar"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/integration\/52873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/integration"}],"about":[{"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/types\/integration"}],"author":[{"embeddable":true,"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/users\/328"}],"version-history":[{"count":7,"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/integration\/52873\/revisions"}],"predecessor-version":[{"id":69300,"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/integration\/52873\/revisions\/69300"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/media\/37638"}],"wp:attachment":[{"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/media?parent=52873"}],"wp:term":[{"taxonomy":"integration-cloud-provider","embeddable":true,"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/integration-cloud-provider?post=52873"},{"taxonomy":"integration-use-case","embeddable":true,"href":"https:\/\/www.sumologic.com\/de\/wp-json\/wp\/v2\/integration-use-case?post=52873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}