Box

The Sumo Logic app for Box provides insight into user behavior patterns, monitors resources, tracks administrative activities, and detects security threats. The app consists of six predefined dashboards covering admin compliance, collaboration, resource monitoring, security anomalies, user authentication, and an operational overview, providing comprehensive visibility into your Box environment.

Log types

The Sumo Logic app for Box collects Box events, which are described in detail here.

Sample log messages

{
   "source": {
      "type": "user",
      "id": "225980941",
      "name": "First Last",
      "login": "user@sumologic.com"
   },
   "created_by": {
      "type": "user",
      "id": "225980941",
      "name": "First Last",
      "login": "user@sumologic.com"
   },
   "created_at": "2016-12-15T11:08:58-08:00",
   "event_id": "7988d00a-aca3-4454-9021-652477f4fa78",
   "event_type": "LOGIN",
   "ip_address": "1.1.1.1",
   "type": "event",
   "session_id": null,
   "additional_details": null
}

{
   "source": {
      "type": "user",
      "id": "262207389",
      "name": "user",
      "login": "luser@sumologic.com"
   },
   "created_by": {
      "type": "user",
      "id": "225980941",
      "name": "first last",
      "login": "user1@sumologic.com"
   },
   "created_at": "2016-12-14T16:09:33-08:00",
   "event_id": "d82f1946-2c51-43fe-bfcc-3452f9e2f6ff",
   "event_type": "DELETE_USER",
   "ip_address": "1.1.1.1",
   "type": "event",
   "session_id": null,
   "additional_details": null
}

Sample queries

Top 10 Failed Logins

_sourceCategory=box  type "event_type" login
| json "created_at","ip_address","event_type","created_by.name","created_by.login" as messagetime,src_ip,event_type, src_user,src_login nodrop
| json "source.name","source.login","source.type"  as dest_user,dest_login, item_type nodrop
| where event_type="FAILED_LOGIN"
| count as EventCount by src_user,src_login,src_ip | top 10 src_user,src_login,src_ip by EventCount

Collection configuration and app installation

Depending on the set up collection method, you can configure and install the app in three ways:

• Create a new collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under a new Sumo Logic Collector and later install the app, or
• Use an existing collector and install the app. Create a new Sumo Logic Cloud-to-Cloud (C2C) source under an existing Sumo Logic Collector and later install the app, or
• Use existing source and install the app. Use your existing configured Sumo Logic Cloud-to-Cloud (C2C) source and install the app.

info

Use the Cloud-to-Cloud Integration Box Source to create the source and use the same source category while installing the app. By following these steps, you can ensure that your Box app is properly integrated and configured to collect and analyze your Box data.

Create a new collector and install the app

To set up collection and install the app, do the following:

note

Next-Gen App: To install or update the app, you must be an account administrator or a user with Manage Apps, Manage Monitors, Manage Fields, Manage Metric Rules, and Manage Collectors capabilities depending upon the different content types part of the app.

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Create a new Collector.
   1. Collector Name. Enter a Name to display the Source in the Sumo Logic web application. The description is optional.
   2. Timezone. Set the default time zone when it is not extracted from the log timestamp. Time zone settings on Sources override a Collector time zone setting.
   3. (Optional) Metadata. Click the +Add Metadata link to add a custom log Metadata Fields. Define the fields you want to associate, each metadata field needs a name (key) and value.
      • A green circle with a checkmark is shown when the field exists and is enabled in the Fields table schema.
      • An orange triangle with an exclamation point is shown when the field doesn't exist, or is disabled in the Fields table schema. In this case, you'll see an option to automatically add or enable the nonexistent fields to the Fields table schema. If a field is sent to Sumo Logic but isn’t present or enabled in the schema, it’s ignored and marked as Dropped.
   4. Click Next.
5. Configure the source as specified in the Info box above, ensuring all required fields are included.
6. In the Configure section of your respective app, complete the following fields.
   1. Field Name. If you already have collectors and sources set up, select the configured metadata field name (eg _sourcecategory) or specify other custom metadata (eg: _collector) along with its metadata Field Value.
7. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query received since the panel was created. Results will not immediately be available but will be updated with full graphs and charts over time.

Use an existing collector and install the app

To set up the source in the existing collector and install the app, do the following:

note

Next-Gen App: To install or update the app, you must be an account administrator or a user with Manage Apps, Manage Monitors, Manage Fields, Manage Metric Rules, and Manage Collectors capabilities depending upon the different content types part of the app.

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Use an existing Collector.
5. From the Select Collector dropdown, select the collector that you want to set up your source with and click Next.
6. Configure the source as specified in the Info box above, ensuring all required fields are included.
7. In the Configure section of your respective app, complete the following fields.
   1. Field Name. If you already have collectors and sources set up, select the configured metadata field name (eg _sourcecategory) or specify other custom metadata (eg: _collector) along with its metadata Field Value.
8. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query received since the panel was created. Results will not immediately be available but will be updated with full graphs and charts over time.

Use an existing source and install the app

To skip collection and only install the app, do the following:

note

Next-Gen App: To install or update the app, you must be an account administrator or a user with Manage Apps, Manage Monitors, Manage Fields, Manage Metric Rules, and Manage Collectors capabilities depending upon the different content types part of the app.

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Install App.
   note

   Sometimes this button says Add Integration.

4. In the Set Up Collection section of your respective app, select Skip this step and use existing source and click Next.
5. In the Configure section of your respective app, complete the following fields.
   1. Field Name. If you already have collectors and sources set up, select the configured metadata field name (eg _sourcecategory) or specify other custom metadata (eg: _collector) along with its metadata Field Value.
6. Click Next. You will be redirected to the Preview & Done section.

Post-installation

Once your app is installed, it will appear in your Installed Apps folder, and dashboard panels will start to fill automatically.

Each panel slowly fills with data matching the time range query received since the panel was created. Results will not immediately be available but will be updated with full graphs and charts over time.

Viewing Box dashboards

All dashboards have a set of filters that you can apply to the entire dashboard. Use these filters to drill down and examine the data to a granular level.

• You can change the time range for a dashboard or panel by selecting a predefined interval from a drop-down list, choosing a recently used time range, or specifying custom dates and times. Learn more.
• You can use template variables to drill down and examine the data on a granular level. For more information, see Filtering Dashboards with Template Variables.
• Most Next-Gen apps allow you to provide the scope at the installation time and are comprised of a key (_sourceCategory by default) and a default value for this key. Based on your input, the app dashboards will be parameterized with a dashboard variable, allowing you to change the dataset queried by all panels. This eliminates the need to create multiple copies of the same dashboard with different queries.

Overview

The Box - Overview dashboard provides a high-level operational view of Box activity, including total event volume, security signals, admin action counts, event type distribution, event geolocation, top active users, and recent event history, enabling rapid situational awareness.

Admin and compliance

The Box - Admin and Compliance dashboard monitors administrative and compliance-sensitive Box events, including admin role assignments, user account lifecycle (create, edit, delete), group membership changes, application public key management, data retention policy updates, and access grant/revoke activity to support governance and audit investigations.

Collaboration and sharing

The Box - Collaboration and Sharing dashboard tracks collaboration and sharing behavior across Box, including external collaboration invitations, resource-sharing events, folder permission changes, collaboration role modifications, and collaboration removals, to identify risky content exposure and unauthorized access patterns.

Resource monitoring

The Box - Resource Monitoring dashboard analyzes file and folder operations, including uploads, downloads, deletions, moves, copies, and lock/unlock events, to surface the most accessed resources, top uploaders, and anomalous resource activity patterns.

Security threats and anomalies

The Box - Security Threats and Anomalies dashboard highlights critical security signals, including malicious file detections, sharing and upload policy violations, abnormal download behavior, device trust failures, logins from embargoed locations, threat intelligence events, and access to files containing sensitive content such as credentials, keys, and tokens.

User monitoring

The Box - User Monitoring dashboard monitors user authentication activity, including total and failed logins, successful versus failed login trends, unique active users, admin login events, new device registrations, top source IPs, and OAuth2 token activity to detect suspicious access patterns.

Create monitors for the Box app

From your App Catalog:

1. From the Sumo Logic navigation, select App Catalog.
2. In the Search Apps field, search for and then select your app.
3. Make sure the app is installed.
4. Navigate to What's Included tab and scroll down to the Monitors section.
5. Click Create next to the pre-configured monitors. In the create monitors window, adjust the trigger conditions and notifications settings based on your requirements.
6. Scroll down to Monitor Details.
7. Under Location click on New Folder.
   note

   By default, monitor will be saved in the root folder. So to make the maintenance easier, create a new folder in the location of your choice.

8. Enter Folder Name. Folder Description is optional.
   tip

   Using app version in the folder name will be helpful to determine the versioning for future updates.

9. Click Create. Once the folder is created, click on Save.

Box app alerts

Name	Description	Alert Condition	Recover Condition
Box - Abnormal Download Activity	This alert is triggered when Box detects abnormal download activity for a user. This may indicate bulk data exfiltration, compromised account behavior, or unauthorized access to sensitive content.	Count > 0	Count < = 0
Box - Device Trust Failures	This alert is triggered when a Box device trust check fails for a user. This may indicate an attempt to access Box from an unmanaged or non-compliant device, which could represent a policy violation or a compromised endpoint.	Count > 0	Count < = 0
Box - Events from Embargoed Locations	This alert is triggered when Box activity is observed from embargoed or high-risk countries. This may indicate unauthorized access, regulatory compliance violations, or malicious activity originating from restricted geographies.	Count > 0	Count < = 0
Box - Excessive Failed Logins by User	This alert is triggered when a user exceeds three failed Box login attempts within 15 minutes. This may indicate brute-force activity, credential stuffing, or unauthorized access attempts against user accounts.	Count > 3	Count < = 3
Box - Malicious Files Detected	This alert is triggered when Box marks a file as malicious. This may indicate malware distribution, an insider threat uploading harmful content, or an attacker attempting to compromise other users who access the file.	Count > 0	Count < = 0
Box - Policy Violations	This alert is triggered when a Box sharing or upload policy violation is detected. This may indicate an attempt to bypass data governance controls, expose sensitive content externally, or violate organizational compliance policies.	Count > 0	Count < = 0

Upgrade/Downgrade the Box app (Optional)

To update the app, do the following:

note

Next-Gen App: To install or update the app, you must be an account administrator or a user with Manage Apps, Manage Monitors, Manage Fields, Manage Metric Rules, and Manage Collectors capabilities depending upon the different content types part of the app.

1. Select App Catalog.
2. In the Search Apps field, search for and then select your app.
   Optionally, you can identify apps that can be upgraded in the Upgrade available section.
3. To upgrade the app, select Upgrade from the Manage dropdown.
   1. If the upgrade does not have any configuration or property changes, you will be redirected to the Preview & Done section.
   2. If the upgrade has any configuration or property changes, you will be redirected to the Setup Data page.
   3. In the Configure section of your respective app, complete the following fields.
      1. Field Name. If you already have collectors and sources set up, select the configured metadata field name (eg _sourcecategory) or specify other custom metadata (eg: _collector) along with its metadata Field Value.
   4. Click Next. You will be redirected to the Preview & Done section.

Post-update

Your upgraded app will be installed in the Installed Apps folder and dashboard panels will start to fill automatically.

note

See our Release Notes changelog for new updates in the app.

To revert the app to a previous version, do the following:

1. Select App Catalog.
2. In the Search Apps field, search for and then select your app.
3. To version down the app, select Revert to < previous version of your app > from the Manage dropdown.

Uninstalling the Box app (Optional)

To uninstall the app, do the following:

1. Select App Catalog.
2. In the 🔎 Search Apps field, run a search for your desired app, then select it.
3. Click Uninstall.