---
id: docusign
title: DocuSign
sidebar_label: DocuSign
description: The DocuSign app for Sumo Logic helps you monitor and secure your DocuSign account by providing real-time insights into critical events, alerts, and user activity.
slug: /help/docs/integrations/saas-cloud/docusign/
canonical: https://www.sumologic.com/help/docs/integrations/saas-cloud/docusign/
---
import useBaseUrl from '@docusaurus/useBaseUrl';
})
The Sumo Logic app for DocuSign helps you monitor and secure your DocuSign account by providing real-time actionable insights into critical events, alerts, and user activity, allowing you to identify and address potential security threats before they can cause harm. With the DocuSign app, you can also protect data loss, identify suspicious activity, maintain the security of your DocuSign account, and prevent data breaches - all from a single, centralized platform.
The app leverages the DocuSign Monitor API to collect and analyze data from your DocuSign account, including document access and modification, user activity, authentication activity, and system events. You can set up custom alerts for critical events and user activity, and receive notifications in real-time when potential security threats are detected.
With the DocuSign app, you can:
* Monitor who accesses and changes important documents and detect any instances of unauthorized access or modifications to sensitive documents.
* Monitor user actions to identify any suspicious behavior, including attempts to access unauthorized data or engage in malicious activity.
* Monitor login activity to identify any abnormal or suspicious login attempts or unusual patterns of activity.
* Monitor system events for any signs of anomalies or potential security threats.
* Protect data loss by closely monitoring access, changes, and unauthorized activity.
* Analyze user behavior to identify potential security threats by looking for deviations from normal patterns of activity.
## Log types
The DocuSign App for Sumo Logic uses [Events](https://developers.docusign.com/docs/monitor-api/monitor101/events-alerts/events-list) and [Alerts](https://developers.docusign.com/docs/monitor-api/monitor101/events-alerts/alerts-list) data to generate logs that can be used for monitoring and analysis.
### Sample log messages
```json title="Sample Events Log Message"
{
"timestamp":"2023-03-03T09:10:06.0512813Z",
"eventId":"a8010d32-b9f5-4948-9195-50c867d7c3a5",
"site":"DEMO",
"accountId":"8949bd2a-f1fc-4c95-ae8e-9e294b2af5b7",
"organizationId":"9e294b2af5b7-f1fc-4c95-8949bd2a",
"userId":"9cfb472b-ef1f-4116-8df2-17c53841fd6c",
"integratorKey":"##DOCUSIGN_INTERNAL_NOT_USED##",
"userAgent":"",
"ipAddress":"162.248.186.11",
"ipAddressLocation":{
"latitude":47.6,
"longitude":-122.33,
"country":"india",
"state":"gujarat",
"city":"akota"
},
"object":"Account",
"action":"UserAdded",
"property":"",
"field":"",
"result":"",
"source":"API",
"referencedUserId":"2020ac66-26b5-4367-aff3-f33bd9a007b7",
"proxyStatus":"",
"proxyType":"",
"proxyLevel":"",
"latitude":47.6,
"longitude":-122.33,
"city":"akota",
"state":"gujarat",
"country":"india",
"data":{
"AffectedUserId":"2020ac66-26b5-4367-aff3-f33bd9a007b7",
"AffectedMembershipId":"4da49358-8de5-4f62-9e9a-6029259723bc",
"PermissionProfileId":"14414475"
}
}
```
```json title="Sample Alerts Log Message"
{
"timestamp":"2023-02-20T10:42:19.8996904Z",
"eventId":"285e7634-07fd-4877-ac12-b921d0e4b626",
"site":"DEMO",
"accountId":"",
"organizationId":"7f46f1ee-828e-41d4-9d85-755fa1814fd4",
"userId":"9cfb472b-ef1f-4116-8df2-17c53841fd6c",
"integratorKey":"",
"userAgent":"",
"ipAddress":"103.108.207.58",
"ipAddressLocation":{
"latitude":23.02,
"longitude":72.57,
"country":"india",
"state":"gujarat",
"city":"ahmedabad"
},
"object":"Alert",
"action":"IpAddressOutsideAllowedRanges",
"property":"",
"field":"",
"result":"",
"source":"Other",
"referencedUserId":"",
"proxyStatus":"",
"proxyType":"",
"proxyLevel":"",
"latitude":23.02,
"longitude":72.57,
"city":"ahmedabad",
"state":"gujarat",
"country":"india",
"data":{
"EventIds":[
"16b4a651-1e21-42a3-90ea-f5227224b591",
"1addc090-d227-4166-a279-dc6c5277247b",
"1e0f0d65-ab89-4b74-9f85-6f80b0cd59b4",
"205bb7fe-bada-4331-bfcb-73a81d0bebfd",
"260ff2b6-c818-409a-813b-91d4b5afee27",
"374f01a9-c86e-4600-b8e5-d20cd699fc65",
"3a28a286-b041-42e8-aaac-fdb8234951f1",
"3bc218bd-b8d6-4861-b471-f642c4b5aaca",
"40c2e748-bd09-45c9-958b-e89e3280f716",
"44badf68-6b7b-4294-b6bb-e1943dc0095b",
"88cd1d2f-87a5-49e5-92cf-39cdf9550be1",
"897bf5dc-2902-4270-a67e-dfd25fe98893",
"9cc9a7f1-a853-45ab-95c1-22c7e7834e1d",
"aaf22d31-9afa-48f3-880e-6287e4179daf",
"b4cc9614-6606-4fd9-86df-fad67b2f6181",
"de8ebe47-9e94-42e4-86db-4d56f882ab0a",
"e9e27037-213f-46db-9976-2b22c1b36bc9",
"f767e823-9722-49ef-8da5-b0d9f8dd13b6"
],
"Count":"18"
}
}
```
### Sample queries
This section contains the sample queries of both the `Events` and `Alerts`.
```sumo title="User Access Controls"
_sourceCategory="docusign_src"
| json "object","userId","eventId","action","property","source","ipAddressLocation.latitude","ipAddressLocation.longitude","result","ipAddressLocation.city","ipAddressLocation.state","ipAddressLocation.country","data" as object,user_id,event_id,action,property,source,latitude,longitude,result,city,state,country,data nodrop
| where object matches "{{object}}" and action matches"{{action}}" and source matches"{{source}}"
| where country matches "{{country}}" or isNull(country)
| where object matches("*Account*") or object matches("*Connect*") or object matches("*User*") or object matches("*PermissionSet*")
| where action matches("*Updated*")
| count_distinct(event_id) by _messageTime,object,action,property,data,source,result,city,state,country
| formatDate(toLong(_messageTime), "dd-MM-yyyy HH:mm:ss") as time
| if(isBlank(property),"nil",property) as property
| top 100 time,object,action,property,data,source,result,city,state,country by time
```
```sumo title="Alerts by Severity Over Time"
_sourceCategory="docusign_src"
| json "object","userId","eventId","action","property","source","ipAddressLocation.latitude","ipAddressLocation.longitude","result","ipAddressLocation.city","ipAddressLocation.state","ipAddressLocation.country" as object,user_id,event_id,action,property,source,latitude,longitude,result,city,state,country nodrop
| where object matches "{{object}}" and action matches"{{action}}" and source matches"{{source}}"
| where country matches "{{country}}" or isNull(country)
| where object matches("*Alert*")
| lookup alert,object,ds_action,description,severity,severity_id from https://sumologic-app-data.s3.amazonaws.com/docusign_alert_lookup.csv on action = ds_action
| if(isNull(severity),"low",severity) as severity
| where severity matches "{{severity}}"
| timeslice 1d
| count_distinct(event_id) as frequency by _timeslice,severity
| fillmissing timeslice,values all in severity
| transpose row _timeslice column severity as low, medium, high
```
## Collection configuration and app installation
import CollectionConfiguration from '../../reuse/apps/collection-configuration.md';
:::important
Use the [Cloud-to-Cloud Integration for DocuSign](/docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/docusign-source) to create the source and use the same source category while installing the app. By following these steps, you can ensure that your DocuSign app is properly integrated and configured to collect and analyze your DocuSign data.
:::
### Create a new collector and install the app
import AppCollectionOPtion1 from '../../reuse/apps/app-collection-option-1.md';
### Use an existing collector and install the app
import AppCollectionOPtion2 from '../../reuse/apps/app-collection-option-2.md';
### Use an existing source and install the app
import AppCollectionOPtion3 from '../../reuse/apps/app-collection-option-3.md';
## Viewing DocuSign dashboards
import ViewDashboards from '../../reuse/apps/view-dashboards.md';
### Overview
The **DocuSign - Overview** dashboard gives you information about the records of recently added users and administrators. It gives insights regarding total alerts fired, new templates created, envelopes signed, documents downloaded, and new groups created in the organization. It also provides geo-location and trends of all the events. The app visualizes the distribution of all the operations happening in the organization.
In addition to the above, the app summarizes the most frequent events, alerts, sources, activities from high-risk countries, and document modifications. Overall, this dashboard offers comprehensive information about the team's activity and facilitates efficient monitoring of various important events.
})
### Alerts
The **DocuSign - Alerts** dashboard keeps track of when some bulk action is performed or multiple login sessions from different locations happen. Also, it gives you insights about high, medium, and low alerts. It further summarizes all the alerts based on their severity over time.
})
### Users
The **DocuSign - Users** dashboard gives you detailed information regarding the operations performed by the users of the organizations. It gives you the geo-locations of all the user logins and login activity from high-risk locations. Also, it gives visibility into user login activity and distribution of sources of user activity. Furthermore, it summarizes the critical updates in settings, roles, and permissions.
})
## Upgrade/Downgrade the DocuSign app (Optional)
import AppUpdate from '../../reuse/apps/app-update.md';
## Uninstalling the DocuSign app (Optional)
import AppUninstall from '../../reuse/apps/app-uninstall.md';