---
title: Downdetector
description: ''
slug: /help/docs/platform-services/automation-service/app-central/integrations/downdetector/
canonical: https://www.sumologic.com/help/docs/platform-services/automation-service/app-central/integrations/downdetector/
---
import useBaseUrl from '@docusaurus/useBaseUrl';

<img src={useBaseUrl('/img/platform-services/automation-service/app-central/logos/downdetector.png')} alt="downdetector" width="100"/>

***Version: 1.2  
Updated: April 29, 2026***

**Downdetector** offers realtime overview of issues and outages with all kinds of services.

## Actions

* **Get Company Indicators** (*Enrichment*) - Returns company indicators.
* **Search Companies For Slug**(*Enrichment*) - List of companies which match the given slug.
* **Get Current Status** (*Enrichment*) - Returns the current detected status for a company.
* **Get 24h Baseline**(*Enrichment*) - Gets the baseline for a company.
* **Get Reports For Slug** (*Enrichment*) - Returns the sum'ed number of reports for the given slug.
* **Get Cities For Slug** (*Enrichment*) - Returns a top X list of cities where reports are coming from.
* **Get Countries For Slug** (*Enrichment*) - Returns a top X list of countries where reports are coming from.
* **Get Heatmap For Reports** (*Enrichment*) - Returns the clustered locations where most reports are origination from. Will return max 1024 groups.

## Downdetector configuration

1. [Log in to Downdetector](https://enterprise.downdetector.com/login/) with your username and password. On the left menu click on API.<br/><img src={useBaseUrl('/img/platform-services/automation-service/app-central/integrations/downdetector/downdetector-1.png')} style={{border:'1px solid gray'}} alt="downdetector" width="200"/>
1. Under + sign create your token (Client Secret). 
1. Make sure to [copy the Client ID and the Client Secret](https://cookbooks.downdetectorapi.com/cookbooks/Generating-tokens-and-credentials.html).<br/><img src={useBaseUrl('/img/platform-services/automation-service/app-central/integrations/downdetector/downdetector-2.png')} style={{border:'1px solid gray'}} alt="downdetector" width="600"/>

## Configure Downdetector in Automation Service and Cloud SOAR

import IntegrationsAuth from '../../../../reuse/integrations-authentication.md';
import IntegrationCertificate from '../../../../reuse/automation-service/integration-certificate.md';
import IntegrationEngine from '../../../../reuse/automation-service/integration-engine.md';
import IntegrationLabel from '../../../../reuse/automation-service/integration-label.md';
import IntegrationProxy from '../../../../reuse/automation-service/integration-proxy.md';
import IntegrationTimeout from '../../../../reuse/automation-service/integration-timeout.md';

<IntegrationsAuth/>
* <IntegrationLabel/>
* **URL**. Enter your Downdetector API URL. The default value is `https://downdetectorapi.com`

* **Username**. Enter the client ID that you [copied earlier](#downdetector-configuration).

* **Password**. Enter the client secret that you copied earlier. 
* <IntegrationCertificate/>
* <IntegrationTimeout/>
* <IntegrationEngine/>
* <IntegrationProxy/>

<img src={useBaseUrl('/img/platform-services/automation-service/app-central/integrations/misc/downdetector-configuration.png')} style={{border:'1px solid gray'}} alt="Downdetector configuration" width="400"/> gray'}} alt="downdetector" width="400"/>

For information about Downdetector, see [Downdetector documentation](https://downdetectorapi.com/v2/docs/).
  
## Change Log

* November 22, 2022 - First upload
* July 6, 2023 (v1.1) - Updated the integration with Environmental Variables
* April 29, 2026 (v1.2) - Upgraded the `python3_generic` Docker image (Python 3.8) to `python3_12_generic` (Python 3.12) to address Python 3.8 end-of-life and improve security and performance.