--- id: enable-sni-collector-transparent-proxy title: Enabling SNI in a Collector to Support Transparent Proxy description: You can enable Server Name Indication (SNI) on a Collector to support some third-party transparent proxy services, such as Squid. slug: /help/docs/send-data/installed-collectors/collector-installation-reference/enable-sni-collector-transparent-proxy/ canonical: https://www.sumologic.com/help/docs/send-data/installed-collectors/collector-installation-reference/enable-sni-collector-transparent-proxy/ --- The Sumo Logic Collector can optionally enable Server Name Indication (SNI), which is required to support some third-party transparent proxy services, such as Squid. ## Determine that SNI requires enabling If the Collector is unable to connect to your transparent proxy, you might need to enable SNI.  Look for the following error message in the **collector.log** file in the Collector installation logs directory. ``` javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake ``` ## Enable SNI 1. Stop the Sumo Logic Collector service. * On Windows: `net stop sumo-collector` * On Linux: `sudo ./collector stop` 1. Modify the **user.properties** file in the **config** subdirectory of the Sumo Logic collector installation directory. :::note Verify the `wrapper.java.additional` property in the **Java Additional Parameters** section in `config/wrapper.conf` file. If there is an existing property, make sure you use the next property. For example, if `wrapper.java.additional.2` is available then use `wrapper.java.additional.3`. ::: * On Windows, add the following line and save. `wrapper.java.additional.2=-Djsse.enableSNIExtension=true` * On Linux, add the following line and save. `wrapper.java.additional.3=-Djsse.enableSNIExtension=true` 1. Save the file. 1. Start the Sumo Logic Collector service. * On Windows: `net start sumo-collector` * On Linux: `sudo ./collector start` To revert back to the default configuration or disable the feature, remove the line that you added from **user.properties** and restart the Collector service.