{"id":55137,"date":"2025-04-17T01:34:00","date_gmt":"2025-04-17T09:34:00","guid":{"rendered":"https:\/\/www.sumologic.com\/blog\/%ea%b3%a0%ea%b0%9d-%ec%a4%91%ec%8b%ac-%ec%82%ac%ea%b3%a0%eb%a1%9c-%ec%95%9e%ec%84%9c-%eb%82%98%ea%b0%80%ea%b8%b0"},"modified":"2026-02-25T04:27:39","modified_gmt":"2026-02-25T12:27:39","slug":"leading-with-a-customer-centric-mindset","status":"publish","type":"blog","link":"https:\/\/www.sumologic.com\/ko\/blog\/leading-with-customer-centric-mindset","title":{"rendered":"\uace0\uac1d \uc911\uc2ec \uc0ac\uace0\ub85c \uc55e\uc11c \ub098\uac00\uae30"},"content":{"rendered":"\n<section class=\"e-stn e-stn-0d652506f82b000a392973813b918ee25d5b4211 e-stn--glossary-inner-content e-stn--table-of-content\"><div class=\"container\">\n<div class=\"wp-block-b3rg-row e-row row\">\n<div class=\"wp-block-b3rg-column e-col e-col-1f7b3997080fc292474d26ff00c905d99d3520fa e-col--content-wrapper  col-sm-12 col-lg-12 col-xl-12\">\n<div class=\"e-div e-div-a1b32f66e1749758df41d5aea14f647cd10e362c e-div--card-btn-link\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"293\" src=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/\/header-CustomerCentric_700x200-1024x293.jpg\" alt=\"&#xACE0;&#xAC1D; &#xC911;&#xC2EC; &#xC0AC;&#xACE0;&#xB85C; &#xC55E;&#xC11C; &#xB098;&#xAC00;&#xAE30;\" class=\"wp-image-19116\" title=\"\" srcset=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/header-CustomerCentric_700x200-1024x293.jpg 1024w, https:\/\/www.sumologic.com\/wp-content\/uploads\/header-CustomerCentric_700x200-300x86.jpg 300w, https:\/\/www.sumologic.com\/wp-content\/uploads\/header-CustomerCentric_700x200-768x219.jpg 768w, https:\/\/www.sumologic.com\/wp-content\/uploads\/header-CustomerCentric_700x200-575x164.jpg 575w, https:\/\/www.sumologic.com\/wp-content\/uploads\/header-CustomerCentric_700x200.jpg 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Sumo Logic\uc758 \ud575\uc2ec \uae30\uc5c5 \uac00\uce58 \uc911 \ud558\ub098\ub294 \ubc14\ub85c \u2018<em>\uace0\uac1d \ucc54\ud53c\uc5b8\uc774 \ub418\uc790(Be customer champions)\u2019<\/em>\uc785\ub2c8\ub2e4. \uc774 \ubb38\uad6c\ub294 \ub2e8\uc21c\ud788 \uad6c\ud638\uc5d0 \uadf8\uce58\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \ub85c\ub4dc\ub9f5 \ub17c\uc758, \uc81c\ud488 \uac1c\uc120, \uace0\uac1d \uc9c0\uc6d0, \uc628\ubcf4\ub529 \uacfc\uc815 \ub4f1 Sumo Logic\uc758 \ubaa8\ub4e0 \ud65c\ub3d9\uc5d0 \uc2a4\uba70 \uc788\ub294 \uc6d0\uce59\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ub9e4\ub144 4\uc6d4 18\uc77c\uc740 \uace0\uac1d \uac10\uc0ac\uc758 \ub0a0\uc785\ub2c8\ub2e4. \uc774\ub0a0\uc740 \uc81c\uac00 \uace0\uac1d \uc639\ud638(Customer Advocacy) \uc5c5\ubb34\ub97c \ud558\uba70 \uc790\uc8fc \ub418\uc0c8\uae30\ub294 \uc911\uc694\ud55c \uc0ac\uc2e4 \u2014 \uc0ac\ub824 \uae4a\uace0 \ud601\uc2e0\uc801\uc778 \uace0\uac1d\ub4e4\uacfc \ud611\ub825\ud558\uba70, Sumo Logic\uc774 \uadf8\ub4e4\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc2e4\uc9c8\uc801\uc774\uace0 \uce21\uc815 \uac00\ub2a5\ud55c \ubcc0\ud654\ub97c \ub9cc\ub4e4\uc5b4\ub0b4\ub294 \uac83\uc744 \uc9c1\uc811 \ubcf4\ub294 \uc77c\uc774 \uc5bc\ub9c8\ub098 \ubcf4\ub78c\ucc2c\uac00 \ud558\ub294 \uc810\uc744 \ub2e4\uc2dc \ub5a0\uc62c\ub9ac\uac8c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<div id=\"wistia-block_3ed47a8ebe0cbd02a74ba118063eb949\" class=\"wistia-video-block\" data-wistia-video=\"wistia_g8cwuoix9w\">\n\n    <script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script>\n    <script src=\"https:\/\/fast.wistia.com\/embed\/g8cwuoix9w.js\" async type=\"module\"><\/script>\n\n    <style>\n        wistia-player[media-id='g8cwuoix9w']:not(:defined) {\n            background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/g8cwuoix9w\/swatch');\n            display: block;\n            filter: blur(5px);\n            padding-top: 56.25%;\n        }\n    <\/style>\n\n    <wistia-player\n        media-id=\"g8cwuoix9w\"\n        aspect=\"1.7777777777777777\">\n    <\/wistia-player>\n\n<\/div>\n\n<style>\n    div[data-wistia-video=\"wistia_g8cwuoix9w\"] {\n        position: relative;\n        width: 100%;\n        padding-top: 56.25%;\n        background: center \/ cover no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/g8cwuoix9w\/swatch');\n    }\n\n    div[data-wistia-video=\"wistia_g8cwuoix9w\"] wistia-player {\n        position: absolute;\n        top: 0;\n        left: 0;\n        width: 100%;\n        height: 100%;\n        filter: none;\n    }\n<\/style>\n\n\n\n<p><\/p>\n\n\n\n<p>\uc608\ub97c \ub4e4\uc5b4, \ubcf4\uc548\ud300\uc774 <a href=\"\/case-studies\/bugcrowd\">\ud0d0\uc9c0 \ubc0f \ub300\uc751 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud55c \uc774\uc57c\uae30<\/a>\ub97c \ub4e4\uc744 \ub54c, DevOps \ud300\uc774 \uc131\ub2a5\uc5d0 \ub300\ud55c <a href=\"https:\/\/www.sumologic.com\/ko\/case-studies\/acquia\">\uc5d4\ub4dc\ud22c\uc5d4\ub4dc \uac00\uc2dc\uc131<\/a>\uc744 \ud655\ubcf4\ud588\ub2e4\ub294 \uc18c\uc2dd\uc744 \uc811\ud560 \ub54c, \uc800\ub294 \uace0\uac1d\ub4e4\ub85c\ubd80\ud130 Sumo Logic\uc744 \ud1b5\ud574 \uc5bb\uc740 \uac00\uce58\uc640 \uc131\uacfc\ub97c \uc9c1\uc811 \uc804\ud574 \ub4e3\ub294 \uc21c\uac04\uc744 \ud56d\uc0c1 \uae30\ub300\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uace0\uac1d\uc758 \uc774\uc57c\uae30\ub294 \uc5c5\ubb34\uc5d0 \ub300\ud55c \uc5f4\uc815\uc744 \ubd81\ub3cb\uc6b0\uace0, Sumo Logic \uad6c\uc131\uc6d0 \ubaa8\ub450\uc5d0\uac8c \uc6b0\ub9ac\uac00 \uc65c \uc774 \uc77c\uc744 \ud558\ub294\uc9c0\ub97c \ub2e4\uc2dc\uae08 \uc0c1\uae30\uc2dc\ucf1c \uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-customer-centric-innovation-mindset\">\uace0\uac1d \uc911\uc2ec \ud601\uc2e0 \ub9c8\uc778\ub4dc<\/h2>\n\n\n\n<p>Sumo Logic\uc740 \uace0\uac1d \uc911\uc2ec \ud601\uc2e0\uc5d0 \uae4a\uc774 \ud5cc\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub2e8\uc21c\ud788 \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\ub294 \uac83\uc744 \ub118\uc5b4, \uace0\uac1d\uacfc \ud611\ub825\ud558\uc5ec \ub354 \ub098\uc740 \uacb0\uacfc\ub97c \ub9cc\ub4e4\uc5b4\uac00\ub294 \uacfc\uc815\uc774\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \ub530\ub77c\uc11c \uace0\uac1d \uc790\ubb38\uc704\uc6d0\ud68c, \ubca0\ud0c0 \ud504\ub85c\uadf8\ub7a8, G2 \ub9ac\ubdf0, \uc0ac\ub840 \uc5f0\uad6c \uc778\ud130\ubdf0 \ub4f1 \uace0\uac1d\uc758 \uc758\uacac\uc744 \uc9c1\uc811 \ub4e3\uace0, \uadf8\ub4e4\uc758 \uc774\uc57c\uae30\u00b7\uc778\uc0ac\uc774\ud2b8\u00b7\uc131\uacfc\ub85c\ubd80\ud130 \ubc30\uc6b8 \uc218 \uc788\ub294 \ubaa8\ub4e0 \uae30\ud68c\uc5d0 \uac10\uc0ac\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uc62c\ud574 \ud2b9\ud788 \uc778\uc0c1 \uae4a\uc5c8\ub358 \uc21c\uac04\uc740 \uc138 \ubd84\uc758 \ud6cc\ub96d\ud55c \uace0\uac1d\uc774 Sumo Logic\uc758 2025\ub144 \uae00\ub85c\ubc8c \uc138\uc77c\uc988 \ud0a5\uc624\ud504 \ud589\uc0ac(SKO)\uc5d0 \ucc38\uc5ec\ud574 \uc9c1\uc811 \uae00\ub85c\ubc8c GTM(global go-to-market)\ud300\uc5d0\uac8c \uc790\uc2e0\ub4e4\uc758 \uacbd\ud5d8\uc744 \uacf5\uc720\ud574 \uc8fc\uc2e0 \uac83\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\uc54c\ub798\uc2a4\uce74 \ud56d\uacf5(Alaska Airlines)\uc758 \uc218\uc11d \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc5d4\uc9c0\ub2c8\uc5b4 \ud2f0\ud30c\ub2c8 \uc6cc\ucee4(Tiffany Walker) \ub294 &#8216;\uc0c8\ubcbd 2\uc2dc\uc758 \uc790\uc2e0\uc744 \uce5c\uc808\ud558\uac8c \ub3c4\uc640\uc900 Sumo Logic&#8217;\uc5d0 \ub300\ud574 \uc774\uc57c\uae30\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uceec\ub7fc\ube44\uc544 \ub300\ud559\uad50(Columbia University) \uc0ac\uc774\ubc84\ubcf4\uc548 \ub2f4\ub2f9 \uc774\uc0ac \uc5d0\ub9ad \ubc14\uc6c0\uac00\ud2b8(Eric Baumgart)\ub294 Sumo Logic\uc744 \ud65c\uc6a9\ud574 \ub124\ud2b8\uc6cc\ud06c \uc804\ubc18\uc758 \uc2dc\uc2a4\ud15c\uacfc \ud65c\ub3d9\uc744 \ub9e4\uc77c \ubaa8\ub2c8\ud130\ub9c1\ud558\ub294 \ubc29\ubc95\uc744 \uacf5\uc720\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li>\uc544\ud034\uc544(Acquia) \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ubd80\ubb38 \uc218\uc11d \uc774\uc0ac \uc81c\uc774\ud06c \ud328\ub7f4(Jake Farrell) \uc740 Sumo Logic\uacfc\uc758 10\ub144\uac04\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \uac15\ub825\ud55c \uc635\uc800\ubc84\ube4c\ub9ac\ud2f0 \ud50c\ub7ab\ud3fc\uc744 \uad6c\ucd95\ud55c \uacfc\uc815\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/blog-customer-centric.jpg\" alt=\"\" class=\"wp-image-19118\" title=\"\" srcset=\"https:\/\/www.sumologic.com\/wp-content\/uploads\/blog-customer-centric.jpg 800w, https:\/\/www.sumologic.com\/wp-content\/uploads\/blog-customer-centric-300x225.jpg 300w, https:\/\/www.sumologic.com\/wp-content\/uploads\/blog-customer-centric-768x576.jpg 768w, https:\/\/www.sumologic.com\/wp-content\/uploads\/blog-customer-centric-575x431.jpg 575w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\uc774\ub7ec\ud55c \uc0ac\ub840\ub294 \uc0c8\ub85c\uc6b4 \ud68c\uacc4\uc5f0\ub3c4\uc758 \ubc29\ud5a5\uc131\uc744 \uc815\ub9bd\ud558\ub294 \ub370 \uc911\uc694\ud55c \ub3c4\uc6c0\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc758 \ucc54\ud53c\uc5b8\uc774 \ub418\uc790\ub294 \ub9d0\uc740 \ub2e8\uc9c0 \uad6c\ud638\uac00 \uc544\ub2c8\ub77c, \uc6b0\ub9ac\uac00 \uc77c\ud558\uace0, \ub4e3\uace0, \uac1c\uc120\ud558\ub294 \ubc29\uc2dd \uadf8 \uc790\uccb4\uc784\uc744 \ub2e4\uc2dc\uae08 \uc77c\uae68\uc6cc \uc8fc\uae30\ub3c4 \ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<div id=\"wistia-block_b199bb92a0703a328d0a1a70fe2f8e6b\" class=\"wistia-video-block\" data-wistia-video=\"wistia_t8qxvpm9ii\">\n\n    <script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script>\n    <script src=\"https:\/\/fast.wistia.com\/embed\/t8qxvpm9ii.js\" async type=\"module\"><\/script>\n\n    <style>\n        wistia-player[media-id='t8qxvpm9ii']:not(:defined) {\n            background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/t8qxvpm9ii\/swatch');\n            display: block;\n            filter: blur(5px);\n            padding-top: 56.25%;\n        }\n    <\/style>\n\n    <wistia-player\n        media-id=\"t8qxvpm9ii\"\n        aspect=\"1.7777777777777777\">\n    <\/wistia-player>\n\n<\/div>\n\n<style>\n    div[data-wistia-video=\"wistia_t8qxvpm9ii\"] {\n        position: relative;\n        width: 100%;\n        padding-top: 56.25%;\n        background: center \/ cover no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/t8qxvpm9ii\/swatch');\n    }\n\n    div[data-wistia-video=\"wistia_t8qxvpm9ii\"] wistia-player {\n        position: absolute;\n        top: 0;\n        left: 0;\n        width: 100%;\n        height: 100%;\n        filter: none;\n    }\n<\/style>\n\n\n\n<p><\/p>\n\n\n\n<p>Sumo Logic\uc740 \uace0\uac1d\uc758 \uc5b4\ub824\uc6c0\uc744 \uc774\ud574\ud558\uace0, \uc2e4\uc9c8\uc801\uc778 \uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub294 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uace0\uac1d\uacfc \uae34\ubc00\ud788 \ud611\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub9ac\ubdf0, \uc124\ubb38\uc870\uc0ac, \uc778\ud130\ubdf0, \ucee4\ubba4\ub2c8\ud2f0 \ucc38\uc5ec\ub97c \ud1b5\ud574 \ubb34\uc5c7\uc774 \uc798 \uc791\ub3d9\ud558\uace0 \uc788\uace0, \uc5b4\ub5a4 \ubd80\ubd84\uc5d0\uc11c \ub354 \ub098\uc740 \uac1c\uc120\uc774 \uac00\ub2a5\ud55c\uc9c0 \uc801\uadf9\uc801\uc73c\ub85c \uacbd\uccad\ud569\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774 \ud53c\ub4dc\ubc31\uc744 \uc81c\ud488 \ubc1c\uc804, \uc11c\ube44\uc2a4 \uac1c\uc120, \uace0\uac1d\uacfc\uc758 \uacf5\uac10\uc5d0 \uc801\uadf9\uc801\uc73c\ub85c \ubc18\uc601\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uace0\uac1d\uc758 \ubaa8\ub4e0 \ub178\ub825\uc5d0 \uac10\uc0ac\ud558\uba70, \uace0\uac1d\uc758 \uc5ec\uc815\uc5d0 \ud568\uaed8\ud560 \uc218 \uc788\ub3c4\ub85d \ud574\uc8fc\uc154\uc11c \uc9c4\uc2ec\uc73c\ub85c \uac10\uc0ac\ub4dc\ub9bd\ub2c8\ub2e4. Sumo Logic\uc740 \uc624\ub298\ub3c4, \ub0b4\uc77c\ub3c4, \ub9e4\uc77c\ub9e4\uc77c \uc5ec\ub7ec\ubd84\uaed8 \uac10\uc0ac\ub4dc\ub9bd\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uace0\uac1d \uc911\uc2ec\uc740 Sumo Logic\ubfd0\ub9cc\uc774 \uc544\ub2c8\ub77c Sumo Logic \uace0\uac1d \uae30\uc5c5\uc758 \uac00\uce58\uc774\uae30\ub3c4 \ud569\ub2c8\ub2e4.\u00a0<a href=\"\/case-studies\/laurel\">Sumo Logic\uc744 \ud65c\uc6a9\ud55c \ud6c4 \u2018\uace0\uac1d \ub9cc\uc871 \uc5ec\ubd80\u2019\ub97c \ud30c\uc545\ud558\ub294 \ub85c\ub810(Laurel)\uc758 \uc0ac\ub840\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/a>    <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":344,"featured_media":45443,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","featured":false,"featured_image":0,"learn_more_label":"","image_alt_text":"","learn_more_type":"","show_popup":false,"learn_more_link_file":0,"event_date":false,"event_start_date":"","event_end_date":"","place_holder_image_url":"","post_reading_time":"< 1","notification_enabled":false,"notification_text":"","notification_logo":"","notification_expiration_time":0,"is_enable_transparent_header":false,"selected_taxonomy_terms":{"blog-category":[324],"blog-tag":[],"translation_priority":[221]},"selected_primary_terms":[],"learn_more_link":[],"featured_page_list":[],"notification_enabled_post_list":[],"_gspb_post_css":"","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"55110,62715,62740","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"blog-category":[324],"blog-tag":[],"class_list":["post-55137","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog-category-culture"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/blog\/55137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/users\/344"}],"version-history":[{"count":12,"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/blog\/55137\/revisions"}],"predecessor-version":[{"id":70221,"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/blog\/55137\/revisions\/70221"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/media\/45443"}],"wp:attachment":[{"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/media?parent=55137"}],"wp:term":[{"taxonomy":"blog-category","embeddable":true,"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/blog-category?post=55137"},{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/www.sumologic.com\/ko\/wp-json\/wp\/v2\/blog-tag?post=55137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}