$0 ingest.
Log everything.

Data scanning occurs when a Sumo Logic query is executed across log data (e.g. Log Search, Dashboards, Monitors). A data scan facilitates the query and retrieval process of a log search by traversing table items from beginning to end and assessing each item against specified values derived from the query. Scan volume is the total storage volume that is scanned on the platform. Data scanning offers a more efficient way to search for and access data and it can be used to quickly locate, access, and analyze data stored.

A credit is a unit of measure that is used to flexibly pay against use of any products (Monitoring and troubleshooting, SIEM, Cloud Infrastructure Security, etc.) within a service agreement plan. As product variables are processed in the platform, credits are recorded in the account management console.

Credits reflect the platform utilization by product variable on a daily, weekly, or monthly basis, and are updated in the system in real time. Each product variable tracks to a pre-defined number of credits per event.

Credits are licensed as part of the agreement in annual buckets, and you can choose how best to configure the platform to maximize your ROI by optimizing ingest and use case patterns.

With Flex Licensing, log data ingested into the platform does not consume credits, storing and scan volumes consume credits.

Tracking is real time. The Sumo Logic platform constantly tracks credit utilization as it happens. You immediately see the impact of your product usage and immediately see any significant spikes. There is no artificial 24-hour delay that impacts your ability to manage your account. You see it as it happens so there are no surprises.

For billing and reporting purposes, data volume for metrics is measured in Data Points per Minute (DPM). DPM is defined as the average number of metric data points ingested per minute in one thousand increments. The per minute ingest is then averaged for a calendar day to get the average data points per minute for that day. The daily DPM average in one thousand increments is the unit of measure used to track metric ingestion for reporting and licensing within the Sumo Logic SaaS Log Analytics Platform.

No. You do not need to trade off price for performance. The model provides economics allowing you to optimize data analytics as you see fit with no dependency on hardware. Sumo Logic’s SaaS Log Analytics Platform can easily scale based on your analytics requirements in order to maximize performance for ingest and query response.

No. With Flex credits, Sumo Logic does not charge after the fact for any ingest spike or increased usage at penalty rates. Unlike other market options, you do not need to pay or provision for peaks. You will never get surprised with on-demand/overage bills. Your credit utilization simply reflects the product used for that specific time.

Yes. There is a nominal charge component to keeping data stored and secure within the Sumo platform. Typical customers retain data to cover the most common post-event analytic needs and those needs vary. With Sumo Logic, you only get charged on actual retention, which is configured directly by you for each data source configured in the platform.

Yes. Flex pricing includes 24×7, Priority 1 Technical Support.