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Melissa Liton

Melissa Liton is the director of global communications at Sumo Logic where she spends her time sharing all of the goodness of Sumo Logic with media, analysts and the social media sphere.

Posts by Melissa Liton

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Building a Security Practice Powered by Cloud SIEM

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Top Five Reasons to Attend Illuminate18

Last year Sumo Logic launched its first user conference, Illuminate. We hosted more than 300 fellow Sumo Logic users who spent two days getting certified, interacting with peers to share best practices and lots of mingling with Sumo’s technical experts (all while having fun). The result? Super engaged users with a new toolbox to take back to their teams to make the most of their Sumo Logic platform investment, and get the real-time operational and security insights needed to better manage and secure their modern applications and cloud infrastructures. Watch last year’s highlight reel below: This piece of feedback from one attendee sums up the true value of Illuminate: “In 48 hours I already have a roadmap of how to maximize the use of Sumo Logic at my company and got a green light from my boss to move forward.” — Sumo Logic Customer / Illuminate Attendee Power to the People This year’s theme for Illuminate is “Empowering the People Who Power Modern Business” and is expected to attract more than 500 attendees who will participate in a unique interactive experience including over 40 sessions, Ask the Expert bar, partner showcase and Birds of a Feather roundtables. Not enough to convince you to attend? Here are five more reasons: Get Certified – Back by popular demand, our multi-level certification program provides users with the knowledge, skills and competencies to harness the power of machine data analytics and maximize investments in the Sumo Logic platform. Bonus: we have a brand new Sumo Security certification available at Illuminate this year designed to teach users how to increase the velocity and accuracy of threat detection and strengthen overall security posture. Hear What Your Peers are Doing – Get inspired and learn directly from your peers like Major League Baseball, Genesys, USA TODAY NETWORK, Wag, Lending Tree, Samsung SmartThings, Informatica and more about how they implemented Sumo Logic and are using it to increase productivity, revenue, employee satisfaction, deliver the best customer experiences and more. You can read more about the keynote speaker line up in our latest press release. Technical Sessions…Lots of Them – This year we’ve broaden our breakout sessions into multiple tracks including Monitoring and Troubleshooting, Security Analytics, Customer Experience and Dev Talk covering tips, tricks and best practices for using Sumo Logic around topics including Kubernetes, DevSecOps, Metrics, Advanced Analytics, Privacy-by-Design and more. Ask the Experts – Get direct access to expert advice from Sumo Logic’s product and technical teams. Many of these folks will be presenting sessions throughout the event, but we’re also hosting an Ask the Expert bar where you can get all of your questions answered, see demos, get ideas for dashboards and queries, and see the latest Sumo Logic innovations. Explore the Modern App Ecosystem – Sumo Logic has a rich ecosystem of partners and we have a powerful set of joint integrations across the modern application stack to enhance the overall manageability and security for you. Stop by the Partner Pavilion to see how Sumo Logic works with AWS, Carbon Black, CrowdStrike, JFrog, LightStep, MongoDB, Okta, OneLogin, PagerDuty, Relus and more. By now you’re totally ready for the Illuminate experience, right? Check out the full conference agenda here. These two days will give you all of the tools you need (training, best practices, new ideas, peer-to-peer networking, access to Sumo’s technical experts and partners) so you can hit the ground running and maximize the value of the Sumo Logic platform for your organization. Register today, we look forward to seeing you there!

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Call for Speakers for Illuminate 2018 Now Open!

Today at Sumo Logic, we’re excited to announce that registration as well as call for speaker papers are open for our annual user conference Illuminate 2018! For those that did not attend last year or are unfamiliar with Illuminate, it’s a two-day event where Sumo Logic users and ecosystem partners come together to share best practices for shining the light on continuous intelligence for modern applications. Illuminate 2018 takes place Sept. 12-13, 2018 at the Hyatt Regency San Francisco Airport Hotel in Burlingame, Calif., and registration details can be found on the conference website under the frequently asked questions (FAQ) section. Why Attend? The better question is why not? Last year, the conference brought together more than 400 customers, partners, practitioners and leaders across operations, development and security for hands-on training and certifications through the Sumo Logic Certification Program, as well as technical sessions and real-world case studies to help attendees get the most out of the Sumo Logic platform. You can register for Illuminate 2018 here: The 2017 keynote was chock-full of interesting stories from some of our most trusted and valued customers, partners and luminaries, including: Ramin Sayar, president and CEO, Sumo Logic David Hahn, CISO, Hearst Chris Stone, chief products officer, Acquia Special guest Reid Hoffman, co-founder of LinkedIn; partner of Greylock Partners You can watch the full 2017 keynote here, and check out the highlights reel below! Interested in Speaking at This Year’s Conference? If you’ve got an interesting or unique customer use-case or story that highlights real-world strategies and technical insights about how machine data analytics have improved operations, security and business needs for you and your end-users, then we’d love to hear from you! These presentations must provide a holistic overview into how today’s pioneers are pushing the boundaries of what’s possible with machine data analytics and developing powerful use cases within their industries or organizations. Still on the fence? Keep in mind that if your session is accepted, you’ll receive one complimentary registration to Illuminate as well as branding and promotional opportunities for your session. More on Topics, Requirements & Deadline To make it easier on our customers, we’ve compiled a list of desired topics to help guide you in the submission process. However, this is not an exhaustive list, so if you have another interesting technical story to tell that is relevant to Sumo Logic users and our ecosystem, we’d love to hear it. The Journey to the Cloud (Cloud Migration) Operations and Performance Management of Applications and Infrastructure Operations and Performance Management for Containers and Microservices Best Practices for using Serverless Architectures at scale Cloud Security and Compliance Best practices for implementing DevSecOps Sumo Logic to Enable Improved Customer Support/Success Unique Use Cases (I Didn’t Know You Could Use Sumo to…) Best Practices to Adopting and Leveraging Sumo Logic Effectively within your Organization Regardless of topic, all submissions MUST include: Title Brief Abstract (200-400 words) 3 Key Audience Takeaways or Learnings Speaker Bio and Links to any Previous Presentations The deadline to submit session abstracts is June 22, 2018. Please email submissions to sumo-con@sumologic.com. Examples of Previous Customer Presentations Last year, we heard great customer stories from Samsung SmartThings, Hootsuite, Canary, Xero, and more. Here are a few customer highlight reels to give you examples of the types of stories we’d like to feature during Illuminate 2018.  Final Thoughts Even if you aren’t thinking of submitting a call for paper, we’d love to see you at Illuminate to participate in two full days of learning, certification and trainings, content sharing, networking with peers and Sumo Logic experts, and most importantly, fun! You can register here, and as a reminder, call for papers closes June 22, 2018! Together, we can bring light to dark, and democratize machine data analytics for everyone. If you have any additional questions, don’t hesitate to reach out to sumo-con@sumologic.com. Hope you see you there!

May 10, 2018

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How Much Data Comes From The IOT?

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2018 Predictions: ICO Frenzy, Advance of Multi-Cloud, GDPR and More

This is an exciting time to be in enterprise software. With the rise of serverless, the power of hybrid computing and the endless uses of artificial intelligence (AI), 2017 will likely go down as the most disruptive ever. But what does 2018 have in store? Sumo Logic executives weighed in in our yearly prediction series. Read on to see what they predict will influence the coming year in technology the most. Also keep these in mind and check back in mid-year to see how many come true! Demand for multi-cloud, multi-platform will drive the need for multi-choice Over the past few years, there has been much debate within enterprise IT about moving critical infrastructure to the cloud – specifically, around which cloud model is the most cost effective, secure and scalable. One thing is for certain – the cloud is the present (and future) of enterprise IT, and legacy companies continuing to predominantly or solely house their infrastructure on-premises to support existing or new modern applications will become increasingly irrelevant in a few years from now as their competitors will prevail. Moreover, this problem is further exacerbated as cloud users are demanding choice, which is going to drive massive growth in multi-cloud, multi-platform adoption in 2018. As a result, enterprises will need a unified cloud native analytics platform that can run across any vendor, whether it’s Amazon, Microsoft or Google, including what’s traditionally running on-premise. This agnostic model will serve as the backbone for the new world I refer to as the analytics economy, defined by positive disruption at every layer of the stack. –Ramin Sayar, CEO, Sumo Logic ICO creates another Wild West Next year we will begin to see the results from the growth in the initial coin offering (ICO) frenzy from this year. Investors have poured more than $300B into more than 200 ICOs this year, but it’s still a very unregulated market with a mix of players attempting to gain early entry. While legitimate companies are seeking and benefiting from crypto-token funding, there is still a lot of dubious activity from questionable characters in the space trying to make a quick buck. If crypto-token equity begins to take hold and legitimizes its worth to investors who pursued ICOs this year, then in 2018 the startup market will become the wild freaking west. AI will not transform the enterprise in the near future Previous predictions and claims about the direct impact of AI on enterprises have been overblown. There is excessive hype around how AI will lead us to new discoveries and medical breakthroughs. However, those expecting AI to be the ultimate truth conveyer are mistaken. It will be very hard to design a model that can determine unbiased truth, because human bias – whether explicitly or implicitly – will be coded into these data analytics systems and reinforce existing beliefs and prejudices. With that said, there are certain applications where systems can make better decisions in a shorter amount of time than humans, such as in the case of autonomous vehicles. In 2018 we will begin to see real use cases of the power of AI appear in our everyday lives — it just isn’t ready to be the shining star for the enterprise quite yet. When you look at the maturity of the enterprise, only half of the Global 2000 offer fully digital products. So, despite all of the buzz around digital transformation, there’s a lot of catch-up to be done before many of these companies can even consider looking at advanced developments such as AI. — Christian Beedgen, CTO, Sumo Logic GDPR regulations will turn massive tech companies into walking targets It won’t take long after the May 25 GDPR deadline before the gloves come off and the European Union cracks down on audits of big tech companies. We’re talking about Uber, Google, Apple and so forth. This will be EU’s effort to reinforce the severity of meeting GDPR regulations and to show that no business – not even the household names – will be immune to complying with GDPR stands. After the EU cracks down on the big tech companies, financial institutions and travel companies will be next, as these types of organizations are the most globalized industries, where data flows freely across geographical borders. And regardless of the EU’s efforts, the reality is that many companies won’t meet the May deadline, whether due to lack of resources, laziness or apathy. You better believe that those businesses that don’t get on board – and get caught – will be crushed, as business will come to a grinding halt. Government will continue to fall flat with security If I were a hacker, I would target the path of least resistance, and right now – and into 2018 – that path collides squarely with government agencies. What’s scary is that government organizations hold some of our most critical data, such as social security numbers, health records and financial information. It’s shocking how the government generally lags in terms of security and technology innovation. Over the past few years the government has been a prime target for bad actors. Take a look at the Office of Personnel Management breach in 2015, and more recently the hacks into the Department of Homeland Security and FBI in 2016. Next year will be no different. Even with all of the panels, hearings and legislation, such as the Modernizing IT Act and the executive order, reaffirming its commitment to updating and implementing stronger cybersecurity programs, the government is already 10-15 years behind, and I don’t see this improving over the next year. Millennials will be our security saving grace Millennials will inspire a societal shift in the way we view security and privacy. If you follow the data, it’ll make sense. For instance, Facebook is now most popular among adults age 65 and older. It’s less appealing to younger generations who’ve moved on to newer, more secure ways to express themselves, such as disappearing video chats with Snapchat. As social media evolves, privacy, user control/access and multi-factor authentication have become a natural part of protecting online identity, for both users and developers alike. My personal resolution for 2018 is to step up my mentorship to this younger generation. If we can encourage them to channel this “Security First” way of thinking in a professional capacity, we can continue to build a resilient and robust cybersecurity workforce that makes us all more secure. –George Gerchow, VP of Security and Compliance, Sumo Logic Now that you have read Sumo’s, tell us your predictions for the coming year. Tweet them to us at @SumoLogic

December 15, 2017

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The Countdown to AWS re:Invent 2017

I travel to a lot of conferences over the course of the year. But the grand poohbah of them all (and one of my personal favorites) is AWS re:Invent. This has quickly become the must-attend tech event, and with more than 40,000 attendees expected in Las Vegas, this year will no doubt be one for the books. The Sumo Logic team will be there in full force showcasing our real-time machine data analytics platform and how we help businesses get the continuous intelligence needed to build, run and secure modern applications to accelerate digital business transformation. Here’s a rundown of some of our key activities: Sumo Logic Breakout Presentation: Making the Shift to Practical DevSecOps Agility is the cornerstone of the DevOps movement with security best practices and compliance are now the responsibility of everyone in the development lifecycle. Our VP of Security and Compliance George Gerchow will be presenting on Tuesday, Nov. 28 at 2:30 pm at the Aria Hotel. Swing by to learn best practices for making the shift to DevSecOps leveraging the CIS AWS Foundation Benchmarks. Visit us at Booth #1804 Stop by our booth to learn more about the power of real-time machine data analytics and how to centralize your data and turn analytics into business, operational, and security insights for full stack visibility of your AWS workloads. See live demos, talk to our technical experts and pick up limited edition swag! Join us at the Modern App Ecosystem Jam On Wednesday, Nov. 29 we will be hosting a party with our awesome partner ecosystem celebrating today’s new world of building, running and securing modern applications. No presentations, no pitches, just an evening networking with peers. Take a break from AWS re:Invent and join us for yummy Cuban appetizers, specialty mojitos and drinks, cigar rollers, entertainment, swag and more! Space is limited – secure your spot today! Closed-Loop Security Analytics with CloudPassage Throughout the week Sumo Logic will be co-presenting with CloudPassage to highlight our joint integration which gives users a comprehensive, real-time view of security and compliance postures while rapidly detecting and containing attacks. Stop by the CloudPassage booth #913 to learn more. Follow the Conversations on Social We will be live tweeting, posting Facebook Live videos and photos throughout the week. Twitter: @SumoLogic LinkedIn: www.linkedin.com/SumoLogic Facebook: https://www.facebook.com/Sumo.Logic/ For a full list of events and news, check out our re:Invent events page. We look forward to seeing you in Las Vegas next week!

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The Path to DevSecOps in 6 Steps

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Does IoT Stand for ‘Internet of Threats’?

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The Top 5 Reasons to Attend Illuminate

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GDPR Compliance: 3 Steps to Get Started

The General Data Protection Regulation (GDPR) is one of the hottest topics in IT security around the globe. The European Union (EU) regulation gives people more say over what companies can do with their data, while making data protection rules more or less identical throughout the EU. Although this regulation originated in the EU, its impact is global; any organization that does business using EU citizens’ data must be compliant. With the May 2018 deadline looming, IT security professionals worldwide are scrambling to ensure they’re ready (and avoid the strict fines for non-compliance and security breaches). In the video below, Sumo Logic VP of Security and Compliance George Gerchow offers three ways to get you GDPR-ready in no time. 1. Establish a Privacy Program Establishing a privacy program allows you to set a baseline for privacy standards. Once you have a privacy program in place, when new regulations like GDPR are released, all you have to do is fill in the gaps between where you are and where you need to be. 2. Designate a Data Protection Officer This is a critical part of complying with GDPR—and a great way to build sound data security principles into your organization. Under the GDPR requirements, the Data Protection Officer: Must report directly to the highest level of management Can be a staff member or an external service provider Must be appointed on the basis of professional qualities, particularly expert knowledge on data protection law and practices Must be provided with appropriate resources to carry out their tasks and maintain their expert knowledge Must not carry out any other tasks that could result in a conflict of interest 3. Take Inventory of Customer Data and Protections Before GDPR compliance becomes mandatory, take a thorough inventory of where your customer data is housed and how it is protected. Make sure you understand the journey of customer data from start to finish. Keep in mind that the data is only as secure as the systems you use to manage it. As you dissect the flow of data, take note of critical systems that the data depends upon. Make sure the data is secured at every step using proper methodologies like encryption. Bonus Tip: Arrange Third-Party GDPR Validation Between now and May 2018, you still start to see contracts coming through that ask if you are GDPR-compliant. When the deadline rolls around, there will be two groups of organizations out there: Companies that have verification of GDPR compliance to share with prospective clients. Companies that say they are GDPR compliant and want clients to take their word for it. Being in the first group gives your company a head start. Conduct a thorough self-assessment (and document the results) or use a third-party auditor to provide proof of your GDPR compliance. Learn More About GDPR Compliance Ready to get started with GDPR? George Gerchow, the Sumo Logic VP of Security and Compliance, shares more tips for cutting through the vendor FUD surrounding GDPR.

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Chief Architect Stefan Zier on Tips for Optimizing AWS S3

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Customer Blog: OpenX

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Sumo Logic Combines Logs, Metric Data in Analytics Service

If you are looking for application logging solutions, the “direct-to-cloud” approach is usually your best option. This approach however, is not necessarily a panacea for all of your logging and monitoring needs. Depending on your business requirements around logging and monitoring, this initial approach may be all you ever need. Or, you may find out later that your needs have changed, and you need to modify your approach to increase reliability, or to capture full stack logs. Sumo Logic is committed to making it easy to capture all of your application data. If you are running on AWS, your AWS specific logs from Cloudtrail, S3, Elastic Load Balancing and many more will most likely end up in Amazon’s Cloudwatch Logs. The solution Amazon provides for distributing these logs for analysis is Amazon Kinesis. With help from the Sumo community, Kinesis is also getting the Sumo treatment. For developers already using Kinesis to stream their logs, they can now also stream to Sumo through the Kinesis connector. If you are not yet using Kinesis and are instead using something like S3 to store your AWS logs, consider making the switch. Storing your logs in a file system like S3 increases the time it takes for other applications to collect use and analyze those logs. And let’s face it, as long as it remains un-analyzed, that treasure of data is basically a useless waste of storage space. Instead, Kinesis treats your logs as a continuous data stream which allows near real time analysis instead of forcing you to wait to see your data. Logs from the Kinesis stream are transformed into JSON by the new Sumo connector and all fields can be conveniently extracted by Sumo's JSON auto-parser. The community project can be found here on GitHub. To get the most Sumo functionality out of your technology stack, visit our GitHub page to see all open-source projects: ready and in-progress. If you would like to see more Sumo support for your technologies, come join the community help us out!

April 20, 2016

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Sumo Logic Combines Logs, Metric Data in Analytics Service

If you are looking for application logging solutions, the “direct-to-cloud” approach is usually your best option. This approach however, is not necessarily a panacea for all of your logging and monitoring needs. Depending on your business requirements around logging and monitoring, this initial approach may be all you ever need. Or, you may find out later that your needs have changed, and you need to modify your approach to increase reliability, or to capture full stack logs. Sumo Logic is committed to making it easy to capture all of your application data. If you are running on AWS, your AWS specific logs from Cloudtrail, S3, Elastic Load Balancing and many more will most likely end up in Amazon’s Cloudwatch Logs. The solution Amazon provides for distributing these logs for analysis is Amazon Kinesis. With help from the Sumo community, Kinesis is also getting the Sumo treatment. For developers already using Kinesis to stream their logs, they can now also stream to Sumo through the Kinesis connector. If you are not yet using Kinesis and are instead using something like S3 to store your AWS logs, consider making the switch. Storing your logs in a file system like S3 increases the time it takes for other applications to collect use and analyze those logs. And let’s face it, as long as it remains un-analyzed, that treasure of data is basically a useless waste of storage space. Instead, Kinesis treats your logs as a continuous data stream which allows near real time analysis instead of forcing you to wait to see your data. Logs from the Kinesis stream are transformed into JSON by the new Sumo connector and all fields can be conveniently extracted by Sumo's JSON auto-parser. The community project can be found here on GitHub. To get the most Sumo functionality out of your technology stack, visit our GitHub page to see all open-source projects: ready and in-progress. If you would like to see more Sumo support for your technologies, come join the community help us out!

April 20, 2016

Blog

Sumo Logic Combines Logs, Metric Data in Analytics Service

If you are looking for application logging solutions, the “direct-to-cloud” approach is usually your best option. This approach however, is not necessarily a panacea for all of your logging and monitoring needs. Depending on your business requirements around logging and monitoring, this initial approach may be all you ever need. Or, you may find out later that your needs have changed, and you need to modify your approach to increase reliability, or to capture full stack logs. Sumo Logic is committed to making it easy to capture all of your application data. If you are running on AWS, your AWS specific logs from Cloudtrail, S3, Elastic Load Balancing and many more will most likely end up in Amazon’s Cloudwatch Logs. The solution Amazon provides for distributing these logs for analysis is Amazon Kinesis. With help from the Sumo community, Kinesis is also getting the Sumo treatment. For developers already using Kinesis to stream their logs, they can now also stream to Sumo through the Kinesis connector. If you are not yet using Kinesis and are instead using something like S3 to store your AWS logs, consider making the switch. Storing your logs in a file system like S3 increases the time it takes for other applications to collect use and analyze those logs. And let’s face it, as long as it remains un-analyzed, that treasure of data is basically a useless waste of storage space. Instead, Kinesis treats your logs as a continuous data stream which allows near real time analysis instead of forcing you to wait to see your data. Logs from the Kinesis stream are transformed into JSON by the new Sumo connector and all fields can be conveniently extracted by Sumo's JSON auto-parser. The community project can be found here on GitHub. To get the most Sumo functionality out of your technology stack, visit our GitHub page to see all open-source projects: ready and in-progress. If you would like to see more Sumo support for your technologies, come join the community help us out!

April 20, 2016

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Carsales Drives Confidently into the Cloud with Sumo Logic

I always love talking to customers and hearing how they’re using Sumo Logic to help solve challenges within their organizations, particularly those that in the middle of their journey to moving workloads and data to the cloud. Without fail, I’m always surprised to learn how hard the day-to-day was for IT teams, and how by taking a cloud-native approach to managing log data analytics, they’re able to open up a whole new world of insights and intelligence that really impacts their business. I recently spoke with one of our newest customers in the Asia Pacific region, carsales. One of Australia’s leading automotive classifieds website (think of the equivalent of CarFax, TraderOnline or CraigsList here in the U.S.), carsales services both consumers and more than 6,000 dealers across the country. As you can imagine, the company experiences a huge amount of website traffic and processes more than 450 million searches and over 12.5 billion image downloads. As a growing enterprise, carsales had long been looking to transition from a legacy data center to the cloud. Interestingly this journey became a priority when their executive team asked about their disaster recovery plan. “We originally started moving our infrastructure to the cloud because our site traffic varies greatly throughout the day – no one day is the same. The cloud is perfect for allowing us to adjust our footprint as necessary. It also made it easy for us to develop a solid disaster recovery plan without having to pay and manage separate data centers” said Michael Ridgway, director of engineering for Ryvuss at carsales.com. The carsales team quickly discovered that retrieving logs manually from machines wasn’t practical so they started looking for a log management solution. One of their non-negotiable requirements for this solution was to avoid managing any additional infrastructure or software. Since moving to Sumo Logic, the carsales team is now in the driver’s seat and has gained operational visibility across their entire infrastructure stack and obtained new insights into application health and performance “With Sumo Logic we’ve just scratched the surface. Our entire development team now has real-time access to our log applications and can see trending metrics over time. As a result, we can now put the power in the hands of the people who can actually fix the problem. Our average response times have decreased from hours to minutes and we can detect and resolve issues before they have potential to impact our customers.” For more information on how carsales is getting value from Sumo Logic check out the full case study.

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Joan Pepin Receives a Stevie Awards “Female Executive of the Year”

We’re very excited to announce that Sumo Logic’s CISO and VP of Security, Joan Pepin, was recognized by the Stevie® Awards for Women in Business as a Female Executive of the Year in the Business Services category. The final results of the 12th annual Stevie Awards for Women in Business were announced this week at a dinner in New York City. Joan has been an outspoken advocate for cultivating a diverse workforce, particularly around bringing more women into the security fold. She’s led by example through her own accomplishments in the field – from developing methodologies for secure systems, to assessing whether a network is undergoing an attack, to inventing SecureWorks’ Anomaly Detection Engine and Event Linking technologies. Joan got her start in the field by parlaying her knack for hacking with her college friends into consultancy gigs. Her technical chops, tenacity, passion and “forward-thinking empathy” approach to leadership led to management roles where she drove policy management, security metrics and incident response initiatives at SecureWorks. Since joining Sumo four years ago, Joan’s been more than an executive – she’s been a foundational anchor. As one of our first employees, Joan ensured that data security was integral to the product and a high priority for every engineer and architect that worked on it. Thanks to Joan, security is baked into our culture too, meaning that everyone understands their roles in protecting company data and takes it seriously. The data security of Sumo Logic is so well-respected that Joan regularly consults with customers on compliance and strategies for successfully meeting the ever-evolving security standards. She’s also helped spearhead the cloud-first approach that’s become a critical differentiation point for our business. It’s safe to say that Joan’s come a long way from hacking in her college dorm. We’re honored to celebrate Joan’s recognition as an industry leader and advocate for women in technology.