Case Study: Hootsuite Business Value | Sumo Logic
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How Hootsuite Delivers High Performing AWS Applications to Their Customers

Hootsuite is the leading social media management platform for businesses and organizations. The SaaS based platform is trusted by over 800 of the Fortune 1000 and serves thousands of enterprises and millions of users in over 150 countries.

To deliver applications with high SLA’s, Hootsuite implemented Sumo Logic machine data analytics platform. The Sumo Logic solution dramatically reduced the total cost of ownership for Hootsuite; the service also helped Hootsuite meet their customer experience needs while enabling internal DevOps/IT team to focus on their core end- user services.

“Open source solutions for logging and metrics looks attractive on paper, but costs add up when you are trying to scale it up and make it enterprise-grade.” Alex Zadorozhnyi, Director of Technology, Hootsuite

Since implementing Sumo Logic, Hootsuite has seen dramatic business value with Sumo Logic including improved application performance and reduction in problem identification and resolution times: The intuitive correlation of logs and metrics and integrated machine learning makes it easy for Hootsuite operations to quickly identify and fix issues.

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“Sumo Logic brings everything together into one interface where we can quickly scan across 1,000 servers and gigabytes of logs and quickly identify problems. It’s awesome software and awesome support.”

Jon Dokuli,
VP of Engineering

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