The world’s leading enterprises leverage the Sumo Logic service to gain instant insight from Machine Data.

"Migrating to Sumo Logic allows my teams to gain deep insight into all of our on-premise and cloud applications."

"We needed a cloud ready log management solution and chose Sumo Logic for its unique analytics, ability to burst on demand, and its overall business value."

"The Sumo Logic service allows us to generate insights we couldn't have achieved before."

"The Sumo Logic solution paid for itself in less than 1 month."

"Sometimes it's about finding what you don't know what to look for."


Migrating to Sumo Logic allows my teams to gain deep insight into all of our on-premise and cloud applications.

Customer Problem

  • Difficulty troubleshooting and correlating root cause for infrastructure and application performance issues
  • On-premise search and analytics solution did not scale

Sumo Logic Results

  • Instant cost savings and insight
  • Real-time monitoring and troubleshooting
  • No more worries about scalability
  • Video
  • Case Study

The Sumo Logic service allows us to generate insights we couldn't have achieved before.

Customer Problem

  • Requirement to be alerted to any problems that might cause an interruption in service or a degradation in performance
  • Cost of implementing and maintaining an on-premise solution was prohibitive

Sumo Logic Results

  • 75% reduction in Mean Time To Resolution (MTTR) of critical errors
  • Increased ability to meet SLAs
  • Collected and centralized machine data in under 15 minutes

We needed a cloud ready log management solution and chose Sumo Logic for its unique analytics, ability to burst on demand, and its overall business value.

Customer Problem

  • Requirement to increase application availability and performance
  • Requirement to burst data on-demand

Sumo Logic Results

  • Increased visibility into revenue and royalties
  • Improved ability to visualize and detect attempted fraud

Sumo Logic is easy to deploy and operate, especially compared to our previous on-premise solution which was a nightmare to manage.

Customer Problem

  • Requirement to analyze machine data from every layer of the stack to effectively manage Tier-1 applications
  • Requirement to create meaningful daily reports

Sumo Logic Results

  • 95% reduction in Mean Time To Resolution (MTTR) of errors – from 2 hours to 2 minutes
  • Successfully determining root cause of application failure by analyzing database logs

The Sumo Logic solution paid for itself in less than 1 month.

Customer Problem

  • Requirement to troubleshoot and debug issues in their production environment
  • Requirement to rapidly resolve potential issues before customer impact

Sumo Logic Results

  • Savings of $600K in staff costs
  • Ability to troubleshoot incidents across distributed infrastructure
  • Return on investment in under 1 month

The Sumo Logic service enables us to deliver fast response when customer-facing issues arise.

Customer Problem

  • Requirement for customer support team to rapidly determine root cause of errors

Sumo Logic Results

  • Reduction in Mean Time To Resolution (MTTR) of errors
  • Ease of deployment and lower TCO compared to prior on-premise solution

We are impressed with the Sumo Logic service as it enables us to move to more efficient deployment models.

Customer Problem

  • Requirement for centralized log management for PCI environment
  • Requirement for alerting and reporting on application environment

Sumo Logic Results

  • Able to fully leverage cloud infrastructure by capturing logs from dynamic server environment
  • Able to identify “smoking guns” in application environment
  • Increase in visibility from daily reports leveraging LogReduce to identify common event types
  • Increase in ability to identify unexpected errors by leveraging alerting capabilities

Having easy, intuitive access to correlated logging data has become a huge time saver.

Customer Problem

  • Requirement to aggregate, centralize, and retain infrastructure logs for regulatory compliance
  • Requirement to quickly troubleshoot application and operational issues

Sumo Logic Results

  • Improved the rate and expediency of issue resolution through leveraging LogReduce
  • Achieving significant operational efficiency and advantage

Before Sumo Logic, we didn’t know who our customers were or how to prioritize the service we provide to them.

Customer Problem

  • Requirement to maintain uptime as number of requests scaled from thousands per day to millions per day
  • Requirement to gain real-time customer insights to customize offering

Sumo Logic Results

  • Saved roughly $500K in operations staffing
  • Ability to monitor user behavior and customer usage

With Sumo Logic, we are more confident in the quality of our application releases.

Customer Problem

  • Requirement to identify and resolve issues early in the development process
  • Requirement to reduce noise in data analysis and gain more actionable information

Sumo Logic Results

  • 4x improvement in number of errors identified early in development process and not released to production
  • Increased focus on business value-added features and decreased focus on issue resolution
  • “Immeasurable” gain in confidence in release quality

The Sumo Logic service immediately saved us two to three months of development time.

Customer Problem

  • Requirement to improve performance and availability to ensure customer satisfaction
  • Requirement to quickly troubleshoot application and operational issues

Sumo Logic Results

  • Utilizing real-time dashboards to quickly identify and address customer satisfaction issues
  • Concrete ROI with 2-3 months of development time saved

Sumo Logic has become the infrastructure and applications cockpit for our operations team.

Customer Problem

  • Difficulty aggregating logs across distributed infrastructure
  • Unable to rapidly find root cause of issues

Sumo Logic Results

  • Reduction in mean time to identification from hours to minutes
  • Over a dozen real-time dashboard monitors tracking multiple key metrics for IT and LOB

Sumo Logic has been indispensable in maintaining the quality of service our enterprise customers demand.

Customer Problem

  • Old log management infrastructure wasn't reliable or performant
  • Needed a solution that would scale with the business

Sumo Logic Results

  • Real-time alerts across different conditions and data sets
  • Rapidly identify issues through pattern recognition technology via LogReduce

Sumo Logic is like a crystal ball into our application and IT infrastructure.

Customer Problem

  • Requirement to centralize logs across entire infrastructure
  • Requirement to reduce noise in volume of alerts generated by internal systems

Sumo Logic Results

  • Single repository for all application and infrastructure logs
  • Improved ability to analyze and respond to alerts
  • Improved ability to monitor access to services

We wanted a hosted solution as we had no appetite to deploy additional hardware or infrastructure.

Customer Problem

  • Requirement to centralize and retain logs for PCI compliance
  • Requirement to filter out false positives generated by web application firewall (WAF)

Sumo Logic Results

  • Single repository for all logs with long-term archival for PCI compliance
  • Improved ability to monitor access control for PCI compliance
  • Improvement in identifying actionable information by leveraging LogReduce on WAF alerts

Without Sumo Logic, we’d never know the root cause of certain server latency issues.

Customer Problem

  • Requirement to monitor performance and availability of Adobe CQ5 servers under management
  • Requirement to report on errors and improve performance

Sumo Logic Results

  • Improved website latency on donation page for a non-profit from 25 seconds to sub-second
  • Reduced security risk by monitoring customer activity without need to ask their customers for network access

Our goal is to replace all of our existing tools with Sumo Logic to be the single source for all operational visibility

Customer Problem

  • Rapid application and infrastructure growth led to longer times to find and fix issues
  • Had to stitch together different tools to find operational and application problems

Sumo Logic Results

  • 4x productivity over previous open source tools
  • Proactive versus reactive operational posture
  • Video

Sometimes it's about finding what you don't know what to look for.

Customer Problem

  • Needed a log management service that could scale with their infrastructure
  • Wanted insights across every layer of their infrastructure

Sumo Logic Results

  • Netskope launched Sumo Logic in a day across 20 servers and 40 VMs
  • Easily integrated Sumo Logic with StatsD