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Integrated logs, metrics and traces for faster troubleshooting Limited promo

Limited promo

Pricing designed for Unlimited Choice, Flexibility & Value

Essentials

$0.15/credit* ? A credit is a unit of measure used to flexibly pay for any product (logs, metrics, storage, etc.) within a plan.

Primarily focused on monitoring and troubleshooting use cases.

Start 30-day free trial
*Multi-year agreement.
Limited up to 10 GB per day.

Enterprise Operations

$0.2/credit* ? A credit is a unit of measure used to flexibly pay for any product (logs, metrics, storage, etc.) within a plan.

Designed for best-in-class monitoring & troubleshooting, backed by full enterprise level 24x7 support.

Start 30-day free trial
*Multi-year agreement.
No capacity restrictions.

Enterprise Security

$0.2125/credit* ? A credit is a unit of measure used to flexibly pay for any product (logs, metrics, storage, etc.) within a plan.

Designed for teams with SaaS SIEM, threat analytics & reporting, and audit compliance use cases, backed by full enterprise level 24x7 support.

Start 30-day free trial
*Multi-year agreement.
No capacity restrictions.

Enterprise Suite

$0.2375/credit* ? A credit is a unit of measure used to flexibly pay for any product (logs, metrics, storage, etc.) within a plan.

All in one platform – most economical plan for organizations with multiple use cases. Hyper-scale on-demand or continuous log analytics, monitoring & troubleshooting, SIEM and much more.

Contact sales
*Multi-year agreement.

Not ready to choose a plan?
You can still start now and get Sumo Logic Free .

See pricing

Unlimited analytics for enterprises of all sizes

Sumo Logic credits makes the Continuous Intelligence Platform™ predictable, doesn’t impose penalties, while offering unlimited choice and flexibility to use what your teams need.

Start 30-day free trial
Users

Value

Legacy barriers are eliminated. No user limitations or outdated licensing restrictions.

Multi App Support

Choice

Use whatever you want however you like with all advanced features available to all users.

Built To Scale

Flexibility

No artificial overages or fines. Optimization is with you, the user, not the vendor.

Cloud Flex Credit Model is

  • Optimized for constant or unpredictable change
  • Designed to manage seasonality and spikes
  • Frictionless feature upgrade ready
  • Customer managed
  • Real-time license tracking and visibility
  • Unlimited users

Cloud Flex Credit Model is not

  • Arbitrary overage penalties
  • Monthly surprise bills
  • Black box penalty calculations
  • Antiquated on-premise licensing and audits
  • User restrictions
  • Paperwork for every configuration change

“Sumo Logic's Interactive Intelligence Service as part of the Cloud Flex Credit Model is really a game changer for us because we don't have to treat our data equally anymore.”

Samsung SmartThings

Robert Parker

CTO

Scale smarter

No overages. No penalties. No data tax.

Continuous Intelligence Platform™️

Essentials

For SRE to developers to SMB

Primarily focused on monitoring and troubleshooting use cases.
  • Log analytics
  • Metrics and tracing
  • Fully certified secure platform
  • Monitoring and troubleshooting

$0.15/credit*

Start 30-day free trial
*Multi-year agreement.
Limited up to 10 GB per day.

Enterprise Operations

For medium to large enterprises

Designed for best-in-class monitoring & troubleshooting, backed by full enterprise level 24x7 support.
  • Advanced observability with trace analytics
  • Global Intelligence for Operations
  • Fully certified secure platform
  • Variable retention
  • Enterprise administration
  • 24x7 support

$0.2/credit*

Start 30-day free trial
*Multi-year agreement.
No capacity restrictions.

Enterprise Security

For medium to large security operations teams

Designed for teams with SaaS SIEM, threat analytics & reporting, and audit compliance use cases, backed by full enterprise level 24x7 support.
  • Advanced Cloud SIEM
  • Threat analytics, audit & compliance
  • Global Intelligence for Security
  • Monitoring & troubleshooting
  • Variable retention
  • Enterprise administration
  • 24x7 support

$0.2125/credit*

Start 30-day free trial
*Multi-year agreement.
No capacity restrictions.

Enterprise Suite

For enterprises with high data volume, multiple use cases

All in one platform – most economical plan for organizations with multiple use cases. Hyper-scale on-demand or continuous log analytics, monitoring & troubleshooting, SIEM and much more.
  • Advanced operational intelligence
  • Advanced security intelligence
  • Advanced observability with trace analytics
  • Comprehensive Global Intelligence
  • Enterprise administration
  • Tiered data management
  • 24x7 support

$0.2375/credit*

Contact sales
*Multi-year agreement.

Not ready to choose a plan? You can still start now and get Sumo Logic Free.

Pricing displayed are based in USD. View pricing in

Find out which plan is right for your team

Plan comparison

Capabilities

Log capacity
Data retention
Metrics capacity
Tracing
Support
Tiered data analytics
Predictive analytics and outlier detection
Search and visualizations
Historical and live streaming dashboards
Live tail for streaming logs
LogReduce® & LogCompare
Real-time alerting
Advanced integrations (Slack, PagerDuty, AWS Lambda, Service Now, etc.)
GEO/IP lookups
Lookup tables
Sumo Logic applications
Single sign-on with SAML
Collector management API
PCI, SOC, CSA, ISO, HIPAA certifications
CrowdStrike threat intelligence
Software Development Optimization solution
AWS Observability
Global Intelligence
Search API access
Enterprise audit logging & dashboards
Ingest budgets
Root Cause Explorer
Cloud SIEM Enterprise
Security analytics app framework
PCI compliance app framework
Premium support

Free

Up to 500 MB / Day
7 days
No
No
Community
Continuous only
Get started for free

Essentials

Unlimited
Up to 365 days
Up to 50,000 DPM
Up to 5GB/day
Standard (8x5)
Continuous only
Platform Security
Start 30-day free trial

Enterprise Operations

Unlimited
Customer defined
Unlimited
Unlimited
Enterprise (P1 24/7)
Continuous only
Platform Security
Operational insights
Optional
Start 30-day free trial

Enterprise Security

Unlimited
Customer defined
Unlimited
No
Enterprise (P1 24/7)
Continuous only
Platform Security
Security insights
Minimum volume requirements
Optional
Start 30-day free trial

Enterprise Suite

Unlimited
Customer defined
Unlimited
Unlimited
Enterprise (P1 24/7)
Unlimited
Platform Security
Operational insights & security insights
Minimum volume requirements
Optional
Contact sales

Frequently asked questions

Is Cloud Flex Credits tracking real time or is there a 24-hour delay?

Tracking is real time. The Sumo Logic platform constantly tracks credit utilization as it happens. You immediately see the impact of your product adjustments and immediately see any significant spikes. There is no artificial 24-hour delay that impacts your ability to manage your account. You see it as it happens so there are no surprises.

Do you charge for demand spikes, or charge penalties for increased use?

No. With Cloud Flex Credits, Sumo Logic does not charge after the fact for any ingest spike or increased usage at penalty rates. Unlike other market options, you do not need to pay or provision for peaks. You will never get surprised with on-demand/overage bills. Your credits utilization simply reflects the product used for that specific time.

What is a credit?

A credit is a unit of measure that is used to flexibly pay against use of any products (logs, metrics, storage, etc.) within a service agreement plan. As product variables are processed in the platform, credits are recorded in the account management console.

Credits reflect the platform utilization by product variable on a daily, weekly, or monthly basis, and updated in the system in real time. Each product variable tracks to a pre-defined number of credits per event (20 credits per GB ingested for search, real-time alerts and dashboards, etc.). On an Essentials package, 20 credits of a GB ingested costs $2.50/GB list price.

Credits are licensed as part of the agreement in annual buckets, and you can choose how best to configure the platform to maximize your ROI by optimizing ingest and use case patterns.

What is a DPM?

DPM is defined as the average number of data points ingested per minute in one thousand increments in one calendar day. It's a unit of measure used to track metric ingest within the Sumo Logic Continuous Intelligence Platform.

Any fine print on “unlimited users” that I need to worry about?

No. We understand there is confusion within the market with some companies positioning unlimited users, but then limit users based concurrent processing, number of query requests, etc. Sumo Logic offers unlimited users. No fine print. No caveats.

Do I have to limit the performance by pushing data to older or less efficient compute processing to increase ROI?

No. We don't make you configure or support lower performance for insights to your data. The model provides tiered economics allowing you to optimize data analytics as you see fit with no dependency on hardware. All Sumo Logic Tiers are built on the same industry leading Continuous Intelligence Platform™.

What happens at the end of a 30-day free trial?

At the end of the trial period, all trial accounts revert to a Sumo Logic Free account.

Will I be billed after the free trial?

After the trial period, all trials revert to the Sumo Logic Free account. To continue utilizing the full functionality of the Continuous Intelligence Platform, simply purchase from within the Sumo Logic admin interface or contact the Sumo Logic sales team.

How much data volume do I get allocated during my 30-day trial?

The default data volume setting during the 30-day trial is 1GB/day. For complex proof of concept pilots of the Sumo Logic Continuous Intelligence Platform™, you can always contact the sales team to increase the data volume for your trial.

Do you provide 24x7 technical support?

Yes, 24×7 Priority 1 Technical Support is included in the Enterprise Operations and Enterprise Security, and Enterprise Suite packages. Consult your Sumo Logic sales representative for additional details on this level of support and the advantages to upgrading to Premium Support.

Not sure which plan fits you?

Set up a chat with one of our customer reps to help find a plan that’s right for you.