2022 Gartner® Magic Quadrant™ SIEM
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Unique Webhook Integration That Does Double Duty
Send alerts on incidents and anomalies to the right place, cutting down on the clutter.
Use preconfigured dashboards to easily monitor and analyze incident data.
Create webhook connections to send alerts based on scheduled searches.
Sumo Logic is unique in the realm of PagerDuty integrations because its connection handles multiple capabilities. Users can collect incident messages from PagerDuty and display incident data in preconfigured dashboards, allowing you to easily monitor and analyze PagerDuty alerts. PagerDuty dashboards include:
PagerDuty works with Sumo Logic using Webhook connections. These connections allow users to send Sumo Logic alerts to third-party applications that accept incoming Webhooks. For example, once you set up a Webhook connection in Sumo Logic and create a scheduled search, you can send an alert from that scheduled search through your PagerDuty account. In addition to an alert, you can include a link directly to a search and even a few search results (depending on the third-party tool you're connecting to). There is no limit to the number of results sent via Webhook on the Sumo Logic side, but restrictions may exist for your other third-party tools.
After setting up a Webhook connection in Sumo Logic and creating a scheduled search, users can send alerts from that scheduled search as a PagerDuty notification. This helps alleviate the “alert fatigue” that plagues many modern IT departments by prioritizing alerts and allowing for new types of targeted messages.
Managing the ever growing signals modern applications generate becomes increasingly important to manage alert fatigue, maintain reliability, and accelerate innovation. Sumo Logic provides a unique, two-way integration with PagerDuty that not only sends notifications to PagerDuty, but also collects incident messages from PagerDuty and populates pre-configured dashboards to provide a complete view of their alerts. Sumo Logic displays top incidents, escalations, teams and urgency. With Sumo Logic and PagerDuty, DevOps teams can improve their alert triaging process through advanced analytics, and automate incident management workflows.
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