DELIVER OMNICHANNEL EXCELLENCE
Empower retail innovation with log analytics at scale
Real-time, actionable insights to ensure optimal customer experience and deliver retail platform reliability and security.
Deliver compliant and secure retail experiences
Provide your customers exceptional shopping experiences with a SaaS Log Analytics Platform built for modern retail.
Infrastructure monitoring
Get complete visibility across your infrastructure to resolve issues, reduce unplanned outages, and optimize capacity.
Trusted by more than
2,500 customers globally
Application reliability
Accelerate innovation while minimizing outages, reducing MTTR, and improving the performance of critical digital services for your customers.
Secure customer data
With real-time threat detection, automated response, and continuous compliance monitoring, secure your customers’ sensitive data and build customer trust.
Compliance
Automate your compliance checks for standards like PCI DSS, GDPR, and HIPAA, helping you stay secure and audit-ready.
Why Sumo Logic
Ensure seamless customer experiences at scale
Today’s shoppers expect fast and simple digital experiences. Sumo Logic helps retailers meet those expectations with unified visibility across applications and infrastructure, so your team can resolve incidents quickly and keep every channel running smoothly.
Maximize your omnichannel experience
Ensure a seamless user experience by centralizing monitoring and alerting for DevSecOps teams. Reduce the time it takes to identify and resolve platform issues and improve reliability for your end users. Unified logs and metrics accelerate time-to-insight, while intuitive dashboards make it easier to visualize and understand every layer of your stack.
Retail innovation at speed
Accelerate application build and go-live cycles by providing reliability in the CI/CD pipeline. Sumo Logic continuously monitors the reliability of code repositories, automation framework, and other parts of the pipeline to help engineering focus on innovation instead of managing infrastructure.
Maintain customer trust
Detect and respond to security breaches faster, accelerate threat hunting, and eliminate alert fatigue for security analysts. Sumo Logic analyzes security events from AWS CloudTrail, AWS GuardDuty, and other sources and classifies them by threat level to avoid missing key threats.
Compliance
Monitor and automate compliance controls to help companies meet PCI/DSS, HIPAA, SOC2, and GDPR requirements and audits. Sumo Logic helps retailers identify and deal with Personal Identifiable Information (PII) that is frequently mistakenly stored in logs.
Additional resources
Get started in minutes.
How Ulta Beauty gained real-time analytics with cloud migration
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Audit and compliance guide
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Ultimate guide to log analytics
Pitney Bowes accelerates time-to-market across 70+ apps
FAQ
Still have questions?
Sumo Logic provides real-time observability, security, and analytics for retailers managing complex, distributed environments. Key features include:
- Unified log, metric, and trace collection
- Pre-built dashboards
- Anomaly detection and alerting to catch issues early
All data ingested into Sumo Logic is managed in a secure and compliant manner right out of the box. Our cloud-native platform employs AES-256 encryption to protect data at rest and TLS for data in transit, with security controls at every application layer and a zero-trust segmentation model.
Sumo Logic maintains multiple compliance certifications—including PCI-DSS and HIPAA certifications, ISO 27001, FedRAMP Moderate Authorization, and SOC 2 Type 2 attestation. Sumo Logic also works directly with top security industry auditors and offers a paid bug bounty program with HackerOne. Plus, we also have a full-time dedicated team performing continuous and ongoing software reviews and penetration testing to keep our customers’ data safe and secure. More specifically, for retailers, Sumo Logic helps you identify PII that may be stored in logs, as well as detect and respond to threats with Cloud SIEM.
Retailers can gain visibility into site performance, customer experience, security incidents, campaign performance, and API health.
Sumo Logic offers a comprehensive range of support options to help new and seasoned users get the most out of our platform:
- Documentation: Access our quick start guides, product documentation, release notes, and other helpful resources
- Learning: Expand your knowledge with interactive tutorials, instructor-led training, and a variety of certifications to master Sumo Logic
- Support: Browse our support hub for articles, ask questions in the community, or contact our dedicated support team for assistance
- Services: As a Sumo Logic customer, you can also work with a named Technical Account Manager, who offers recurring status calls, personalized success plans, onsite training, and more.
Yes. Sumo Logic integrates seamlessly with popular ecommerce and digital experience platforms, including Shopify, Magento, AWS, Google Cloud, Azure, and much more.
Ready to elevate your retail operations?
Sumo Logic powers some of the world’s top retailers with the speed, visibility, and security needed to deliver standout customer experiences.
