Pricing

$0 ingest.
Log everything.

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Get what you need for monitoring, troubleshooting and security

Essentials

Enterprise Suite

Configurations

Tiered data analytics Defines the Sumo Logic data tiers available for each package subscription.

Continuous
Continuous, Frequent and Infrequent

Log capacity Defines the upper limit of logs volume that can be ingested daily

Unlimited
Unlimited

Metrics capacity Defines the upper limit of metrics volume that can be ingested daily

Up to 50,000/day
Unlimited

Tracing capacity Defines the upper limit of trace volume that can be ingested daily

Up to 5GB/day
Unlimited

Log data retention Defines the duration of time logs are retained on Sumo Logic

Up to 365 days
Customer defined

Real-time alerting (monitors logs/metrics) Defines the upper limit of Logs/Metrics Monitors that are configurable based on your package subscription

300/500
1000/500

PCI, SOC2 Type 2, CSA, ISO, HIPAA certifications Get peace of mind with top-grade compliance attestations and certifications.

Support Includes access to certified support engineers to prioritize, analyze, and assist in resolution of issues

Standard (8×5)
Enterprise (P1 24/7)

Premium support Includes access to a named Technical Account Manager for recurring status calls, customer success plans, onsite training and more

Optional

Platform

Observability

Security

Package subscription cost vary based on specific subscription configuration details. “Unlimited” indicates there is no limit on volume that can be quoted; however, fees will vary based volume quoted.
* Note: The price per GB is calculated assuming Customer purchases: (1) an annual commitment to Sumo Logic Essentials; (2) ingesting an average of 1GB of log ingest per day; and (3) election of a US Deployment Region. Pricing may vary based on Deployment Region selected by Customer.
** Note: Capacity varies and is limited by overall configuration of Logs, Metrics, and Tracing. Individual capacity references listed are only possible if other ingest configurations are not utilized.
*** Note: Feature activation subject to minimum volume and service requirements confirmed at time of transaction.
**** Note: Feature activation subject to minimum number of users, and service requirements confirmed at time of transaction.
Flex pricing estimate

Has your data outpaced your budget?
Get unlimited data ingest.

What’s your analytics usage profile?
500-750 scans per GB ingested
  • Ad-hoc research and troubleshooting analytics
  • Compliance and audit readiness
  • Accelerating distributed DevOps teams
750-1500 scans per GB ingested
  • Cloud-wide analytics for application reliability
  • Realtime security and infrastructure monitoring
  • Empowering technical and security teams
1500-2000 scans per GB ingested
  • Enterprise-wide analytics and troubleshooting across business-critical applications and infrastructure
  • AI-driven diagnostics, remediation and automation
  • 100% visibility at cloud scale
  • Enabling collaboration and success for DevSecOps teams
Select the AWS Region, where you want Sumo Logic to store your data. Please choose an appropriate region based on your data residency requirements.

Stop paying a premium for weak insights, scaling challenges and exorbitant costs

  • Can’t handle unstructured data
  • Must rehydrate non-indexed data in S3 buckets for analysis
  • Only data samples used for anomaly and outlier detection
  • Searches are slowest when needed most due to concurrent user limits
  • Data latency caused by inability to scale for seasonality or spikes
  • High infrastructure and maintenance costs
  • CPU/core pricing may trade performance for cost savings
  • Long-term data retention means hefty storage expenses
  • Hidden fees can apply to customization or user-based pricing

Data scanning occurs when a Sumo Logic query is executed across log data (e.g. Log Search, Dashboards, Monitors). A data scan facilitates the query and retrieval process of a log search by traversing table items from beginning to end and assessing each item against specified values derived from the query. Scan volume is the total storage volume that is scanned on the platform. Data scanning offers a more efficient way to search for and access data and it can be used to quickly locate, access, and analyze data stored.

A credit is a unit of measure that is used to flexibly pay against use of any products (Monitoring and troubleshooting, SIEM, Logs for Security, etc.) within a service agreement plan. As product variables are processed in the platform, credits are recorded in the account management console.

Credits reflect the platform utilization by product variable on a daily, weekly, or monthly basis, and are updated in the system in real time. Each product variable tracks to a pre-defined number of credits per event.

Credits are licensed as part of the agreement in annual buckets, and you can choose how best to configure the platform to maximize your ROI by optimizing ingest and use case patterns.

With Flex Licensing, log data ingested into the platform does not consume credits, storing and scan volumes consume credits.

Tracking is real time. The Sumo Logic platform constantly tracks credit utilization as it happens. You immediately see the impact of your product usage and immediately see any significant spikes. There is no artificial 24-hour delay that impacts your ability to manage your account. You see it as it happens so there are no surprises.

For billing and reporting purposes, data volume for metrics is measured in Data Points per Minute (DPM). DPM is defined as the average number of metric data points ingested per minute in one thousand increments. The per minute ingest is then averaged for a calendar day to get the average data points per minute for that day. The daily DPM average in one thousand increments is the unit of measure used to track metric ingestion for reporting and licensing within the Sumo Logic SaaS Log Analytics Platform.

No. You do not need to trade off price for performance. The model provides economics allowing you to optimize data analytics as you see fit with no dependency on hardware. Sumo Logic’s SaaS Log Analytics Platform can easily scale based on your analytics requirements in order to maximize performance for ingest and query response.

No. With Flex credits, Sumo Logic does not charge after the fact for any ingest spike or increased usage at penalty rates. Unlike other market options, you do not need to pay or provision for peaks. You will never get surprised with on-demand/overage bills. Your credit utilization simply reflects the product used for that specific time.

Yes. There is a nominal charge component to keeping data stored and secure within the Sumo platform. Typical customers retain data to cover the most common post-event analytic needs and those needs vary. With Sumo Logic, you only get charged on actual retention, which is configured directly by you for each data source configured in the platform.

Yes. Flex pricing includes 24×7, Priority 1 Technical Support.

Yes. Self-serve checkout lets Sumo Logic customers seeking small credit bundles to purchase directly within the trial experience and upgrade their Flex account once it’s created. Start your free trial today!

At Sumo Logic, we meet you where you are in your business. You can purchase credits directly with a credit card (up to $25,000) from our self-serve checkout in trial, we have sales team members available to support your larger goals, as well as an extensive partner network—including resellers, MSSPs, and technology partners—to help you integrate, optimize, and scale your observability and security solutions seamlessly. Ready to start exploring? Start your free 30-day trial.

Yes! In addition to the plans shown on this page, we offer flexible self-service options for users looking to get started quickly. If you’re on a free trial, you can explore these plans in your Account Settings under Manage Plan and purchase directly via credit card.