ServiceNow Integration with Sumo Logic

Automate Threat Detection and Resolution

Sumo Logic easily integrates with ServiceNow to automatically and proactively identify significant events and potential threats hidden in your log files. Sumo Logic brings powerful log analysis and machine data analytics to your ServiceNow data, helping you identify anomalies, prioritize threats, and capture insights for future incident resolution

Separate event detection and service management platforms, however effective they may be on their own, inevitably delay resolution and impact SLAs, customer satisfaction, and even revenue. Sumo Logic boosts productivity by eliminating the need to manage separate softwares by centralizing your ServiceNow log data, and it allows your IT teams to scale data analytics needs to meet service management requirements of your organization.

How ServiceNow Integration Works With Sumo Logic

You can connect Sumo Logic to ServiceNow by configuring HTTP endpoints, which tell Sumo Logic where to send data. Sumo Logic does not limit the number of connections you can configure, so you can create as many connections as you need to meet your organization’s needs.

Users can also set up scheduled searches, which are standard saved searches executed on a set schedule. Once the scheduled search is configured, the search will run on a set interval, making it easy to detect anomalies and patterns in your log data. The results of your scheduled search can be pushed directly to ServiceNow, helping your organization investigate issues as soon they arise.

Read the Sumo Logic guides to setting up ServiceNow connections and creating scheduled searches for ServiceNow integration.