Retail data monitoring

Empower retail innovation with log analytics at scale

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Infrastructure monitoring

Application reliability

Secure customer data

Continuous compliance

Why Sumo Logic

FAQ

Infrastructure monitoring

Get complete visibility across your infrastructure to resolve issues, reduce unplanned outages, and optimize capacity.

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Application reliability

Accelerate innovation while minimizing outages, reducing MTTR, and improving the performance of critical digital services for your customers.

Secure customer data

With real-time threat detection, automated response, and continuous compliance monitoring, secure your customers’ sensitive data and build customer trust.

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Compliance

Automate your compliance checks for standards like PCI DSS, GDPR, and HIPAA, helping you stay secure and audit-ready.

Why Sumo Logic

Today’s shoppers expect fast and simple digital experiences. Sumo Logic helps retailers meet those expectations with unified visibility across applications and infrastructure, so your team can resolve incidents quickly and keep every channel running smoothly.

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Ensure a seamless user experience by centralizing monitoring and alerting for DevSecOps teams. Reduce the time it takes to identify and resolve platform issues and improve reliability for your end users. Unified logs and metrics accelerate time-to-insight, while intuitive dashboards make it easier to visualize and understand every layer of your stack.

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Accelerate application build and go-live cycles by providing reliability in the CI/CD pipeline. Sumo Logic continuously monitors the reliability of code repositories, automation framework, and other parts of the pipeline to help engineering focus on innovation instead of managing infrastructure.

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Detect and respond to security breaches faster, accelerate threat hunting, and eliminate alert fatigue for security analysts. Sumo Logic analyzes security events from AWS CloudTrail, AWS GuardDuty, and other sources and classifies them by threat level to avoid missing key threats.

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Monitor and automate compliance controls to help companies meet PCI/DSS, HIPAA, SOC2, and GDPR requirements and audits. Sumo Logic helps retailers identify and deal with Personal Identifiable Information (PII) that is frequently mistakenly stored in logs.

Sumo Logic provides real-time observability, security, and analytics for retailers managing complex, distributed environments. Key features include:

  • Unified log, metric, and trace collection
  • Pre-built dashboards
  • Anomaly detection and alerting to catch issues early

All data ingested into Sumo Logic is managed in a secure and compliant manner right out of the box. Our cloud-native platform employs AES-256 encryption to protect data at rest and TLS for data in transit, with security controls at every application layer and a zero-trust segmentation model.

 

Sumo Logic maintains multiple compliance certifications—including PCI-DSS and HIPAA certifications, ISO 27001, FedRAMP Moderate Authorization, and SOC 2 Type 2 attestation. Sumo Logic also works directly with top security industry auditors and offers a paid bug bounty program with HackerOne. Plus, we also have a full-time dedicated team performing continuous and ongoing software reviews and penetration testing to keep our customers’ data safe and secure. More specifically, for retailers, Sumo Logic helps you identify PII that may be stored in logs, as well as detect and respond to threats with Cloud SIEM.

Retailers can gain visibility into site performance, customer experience, security incidents, campaign performance, and API health.

Sumo Logic offers a comprehensive range of support options to help new and seasoned users get the most out of our platform: 

  • Documentation: Access our quick start guides, product documentation, release notes, and other helpful resources
  • Learning: Expand your knowledge with interactive tutorials, instructor-led training, and a variety of certifications to master Sumo Logic
  • Support: Browse our support hub for articles, ask questions in the community, or contact our dedicated support team for assistance 
  • Services: As a Sumo Logic customer, you can also work with a named Technical Account Manager, who offers recurring status calls, personalized success plans, onsite training, and more.

Yes. Sumo Logic integrates seamlessly with popular ecommerce and digital experience platforms, including Shopify, Magento, AWS, Google Cloud, Azure, and much more.

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