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Sumo Logic credits makes the Continuous Intelligence Platform™ predictable, doesn’t impose penalties, while offering unlimited choice and flexibility to use what your teams need.
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Legacy barriers are eliminated. No user limitations or outdated licensing restrictions.
Use whatever you want however you like with all advanced features available to all users.
No artificial overages or fines. Optimization is with you, the user, not the vendor.
No overages. No penalties. No data tax.
Not ready to choose a plan? You can still start now and get Sumo Logic Free.
Tracking is real time. The Sumo Logic platform constantly tracks credit utilization as it happens. You immediately see the impact of your product adjustments and immediately see any significant spikes. There is no artificial 24-hour delay that impacts your ability to manage your account. You see it as it happens so there are no surprises.
No. With Cloud Flex Credits, Sumo Logic does not charge after the fact for any ingest spike or increased usage at penalty rates. Unlike other market options, you do not need to pay or provision for peaks. You will never get surprised with on-demand/overage bills. Your credits utilization simply reflects the product used for that specific time.
A credit is a unit of measure that is used to flexibly pay against use of any products (logs, metrics, storage, etc.) within a service agreement plan. As product variables are processed in the platform, credits are recorded in the account management console.
Credits reflect the platform utilization by product variable on a daily, weekly, or monthly basis, and updated in the system in real time. Each product variable tracks to a pre-defined number of credits per event (20 credits per GB ingested for search, real-time alerts and dashboards, etc.). On an Essentials package, 20 credits of a GB ingested costs $2.50/GB list price.
Credits are licensed as part of the agreement in annual buckets, and you can choose how best to configure the platform to maximize your ROI by optimizing ingest and use case patterns.
DPM is defined as the average number of data points ingested per minute in one thousand increments in one calendar day. It's a unit of measure used to track metric ingest within the Sumo Logic Continuous Intelligence Platform.
No. We understand there is confusion within the market with some companies positioning unlimited users, but then limit users based concurrent processing, number of query requests, etc. Sumo Logic offers unlimited users. No fine print. No caveats.
No. We don't make you configure or support lower performance for insights to your data. The model provides tiered economics allowing you to optimize data analytics as you see fit with no dependency on hardware. All Sumo Logic Tiers are built on the same industry leading Continuous Intelligence Platform™.
At the end of the trial period, all trial accounts revert to a Sumo Logic Free account.
After the trial period, all trials revert to the Sumo Logic Free account. To continue utilizing the full functionality of the Continuous Intelligence Platform, simply purchase from within the Sumo Logic admin interface or contact the Sumo Logic sales team.
The default data volume setting during the 30-day trial is 1GB/day. For complex proof of concept pilots of the Sumo Logic Continuous Intelligence Platform™, you can always contact the sales team to increase the data volume for your trial.
Yes, 24×7 Priority 1 Technical Support is included in the Enterprise Operations and Enterprise Security, and Enterprise Suite packages. Consult your Sumo Logic sales representative for additional details on this level of support and the advantages to upgrading to Premium Support.
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