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MoreWith an innovative cloud-based licensing model, customers pre-purchase credit capacity that can be flexibly applied to pay for data and capabilities within your platform.
Customers are free to scale up and down as needed, ensuring they are not over-paying or under-utilizing their license.
Add unlimited users, data sources, third-party integrations and extensions with no additional cost or administrative support required.
Multi-tenant cloud-native solution that has no limits to scalability and flexibility.
No more over-provisioning for bursts in new workloads and seasonality in data volume.
Real-time feedback on impact of license optimizations.
Complete freedom to change or apply credits to any product. No drawn-out procurement conversations or complicated paperwork.
You decide what to use and when to use it. Adapt quickly and efficiently to changing requirements.
You are able to plan and anticipate adjustments vs. having to react and pay for historical use.
No penalties based on usage. Business is not static or average. With Sumo Logic, you don’t have to be limited to daily, weekly, or monthly averages.
No license waste. Gone are the days where you must pay to cover anticipated performance peaks or the high mark on seasonality all year long.
Support has your back with every Sumo logic service plan. From community support forums, global 24/7 coverage, and dedicated Technical Account Managers with our premium offer, Sumo Logic is ready to assist you.
A credit is a unit of measure that is used to flexibly pay against use of any products (logs, metrics, storage, etc.) within a service agreement plan.
As product variables are processed in the platform, credits are recorded in the account management console.
Cloud Flex Credit Service Agreement is a term-based service agreement providing pre-packaged capacity in annual allotments.
Your credit ratio is fixed for the term of your contract. The number of credits per product variable input and the calculation on how they are tracked can be found at: https://www.sumologic.com/cloud-flex-credit-overview/
Credits are licensed as part of the agreement in annual buckets, If your run rate is tracking at a rate that will deplete your allotment for an annual bucket, you can upgrade the remaining portion of your contract at your contract price per credit.
The account management screen within your service provides a real time view of the number of credits you have licensed, how many you have used, and forecast on how many you will use during the term. This view can be adjusted on the fly to show utilization on a daily, weekly, or monthly basis, utilization for specific timeframe, and filters by product variable use. All these adjustments are live and in real time, and can easily be reset to previous views.
The credit overview page: https://www.sumologic.com/cloud-flex-credit-overview/ provides the credit utilization calculations and examples of how to calculate number credits for particular variables. You can leverage this information to build any estimates for future use cases or data sources that require analytics. For scenario modeling, contact your Sumo Logic representative and they can help provide scenario tools and guidance on best practices.
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