Outright, a GoDaddy Company, Can Now Troubleshoot IT Issues in Minutes Using the Sumo Logic Cloud-Based Log Management and Analytics Service
MOUNTAIN VIEW, CA August 8, 2012 Sumo Logic, the next-generation log management and analytics company, today announced that Outright, a GoDaddy Company, has deployed Sumo Logic’s cloud-based service to derive real-time operational insights from log data. The Sumo Logic log management
and analytics service enables Outright, a leading bookkeeping and accounting software company, to have significantly greater visibility into its core customer- facing application as well as IT operations
, empowering operations and application development
teams to meet critical SLAs and resolve production issues before customers are impacted. The Sumo Logic service provides proactive and real-time notifications as issues in applications occur, allowing Outright to take immediate action. Additionally, through using the Sumo Logic service, Outright has seen significant productivity increases, with over 30 percent of engineering time shifted away from cumbersome troubleshooting to higher value application development.
“Outright runs hundreds of thousands of unique processes every day. We needed aggregate information about those processes to figure out how to troubleshoot any issues uncovered from our log data,” said Sylvain Niles, Head of Operations at Outright. “We evaluated building an in-house log management tool, but after we realized that Sumo Logic’s service has the processing power and analytics to help us infinitely scale, search and leverage our log data, we abandoned plans for any other solution.”
Outright automates accounting tasks by importing and organizing financial data into a single pane view. In order to pull in and integrate information from disparate sources and marketplaces, Outright relies on APIs. Using Sumo Logic, Outright now has unprecedented insight across its development environment and is able to easily monitor complex application architectures running third-party API integration to ensure that its customers' critical business applications are running flawlessly.
In order to sync all of its customers’ financial information and data across online marketplaces, banks and credit cards, Outright needs to constantly keep track of each individual marketplace’s API to ensure there are no discrepancies or errors. Prior to the Sumo Logic implementation, it took hours or even days to investigate and resolve issues that would otherwise impact Outright’s operations.
Benefits Outright Derives from the Sumo Logic Service:
- Reduction in customer-impacting events through proactive troubleshooting and correlation
- Access to real-time business insights from machine data without the overhead of designing, implementing and scaling an on-premise Big Data platform
- End-to-end visibility into customer usage of Outright’s software allows the development team to continually improve the quality, value and competitiveness of the solution in the marketplace
- Reduced operational costs while increasing value delivered to customers
“For fast-growing companies like Outright, Sumo Logic provides a turnkey, highly scalable Big Data service for turning log files and other machine data into IT and customer insights,” said Vance Loiselle, president and CEO of Sumo Logic. “With Sumo Logic, Outright is able to quickly troubleshoot its application and glean valuable customer insights while Sumo Logic focuses on providing the secure, scalable search and analytics tools they need.”
Getting Started with Sumo Logic is Easy
To try Sumo Logic’s cloud based log management and analytics service for free, visit http://www.sumologic.com/signup/
About Sumo Logic
Sumo Logic is the next-generation log management and analytics company that leverages Big Data for real-time IT insights. The company's cloud-based service provides customers with real-time interactive analytics at unprecedented petabyte scale. The Sumo Logic service is powered by patent-pending Elastic Log Processing™ and LogReduce™ technologies, and transforms log data into actionable insights for IT operations, application management, and security and compliance teams. Unlike expensive and complex premise-based solutions, the Sumo Logic service has a low TCO, can be deployed instantly, scales elastically and requires zero maintenance. The company is based in Silicon Valley and is backed by Greylock Partners, Sutter Hill Ventures and angel investor Shlomo Kramer. For more information, visit www.sumologic.com
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