When you hear “spill the tea,” you probably think of pop culture, not outages or anomalies. But the origin may surprise you: before it was slang for juicy gossip, ‘tea’ was actually ‘T,’ which represents truth. We know what you’re thinking: “Are you trying to say ‘spilling the tea’ is a good thing?” And yes, that’s exactly what we’re saying, especially when your logs are doing the talking.

Log files reveal what’s really happening behind the scenes in your data. At its best, log data is packed with all the juicy details your teams need to identify and remediate issues with accuracy and speed, plus insights into preventing future issues.

So, go ahead and let your logs spill the tea. The truth is in there. Sumo Logic just makes it easier to hear by helping your organization reduce friction, achieve accurate root cause analysis, and shorten mean-time-to-resolution (MTTR) with your log files.

The truth is in the logs

Logs are often the only place that captures the full story: raw, timestamped, and brutally honest. Their value only increases with the addition of log searches and dashboards, which point you to what’s toxic and help you stop issues before they spread.

At the height of high-pressure moments, when apps fail, alerts fire, or security incidents unfold, the truth is exactly what your team needs, so they’re not spending time chasing down rumors from multiple sources. Teams want to be able to efficiently and confidently locate the root cause, with receipts to back up their findings and clarity on how to remediate, plus be able to clearly communicate this across the organization.

This is where the Sumo Logic Log Analytics Platform makes all the difference. Our distributed architecture is built to host multiple sources and data types, so you never drop any log data. Combined with AI-powered troubleshooting and out-of-the-box dashboards that drive practical solutions, you can zero in on what matters most.

Logs are your receipts

Receipts prove what really happened. You need receipts to validate whether what you’re hearing is factual and significant, or just hearsay.

By nature, log files are behavior-based, come from a variety of sources, and are easy to digest. Logs are your receipts. They provide a consistent source of data tracking, such as status, errors, or outcomes, and they can be automated or code-based, so there is no limit to what they can tell you. Logs provide the proof you need, exactly when you need it, which is why it’s critical to have access to them.

So, if logs are so rich with information, why don’t all organizations rely on them as the main source of information?

We’ve heard all the rumors, many organizations say managing log data isn’t easy.

Centralizing data sources is too complex
Organizational silos between teams results in a massive volume of logs
Some logs are structured, others are unstructured
Metrics and traces give us what we need
Budgets can’t scale to cover the cost of ingesting

Sumo Logic is the proof that log data can bring ease, transparency, and alignment to your team so they can focus on driving business value with log-powered context at their fingertips.

Find the truth with data sources and types stored in a single platform
Reduce collaboration friction and complexity across teams
Accelerate decisions with log analysis, alerts, and dashboards
Dive deeper into metrics and traces with log specifics
Flexible pricing gives you unlimited ingest

Now you can see why logs are the most reliable, timely and specific source, so when they spill the ‘T’, you have no doubt in what happened, where, when, and how. But it’s clear the log data can’t solve issues on its own.

The conversion of that data to real-time intelligence from log analytics is what gives you valuable insight and enough context to take action to ensure your systems’ security and reliability. Without dashboards and alerting, you just have a data warehouse and overwhelmed employees. We’ll take our own advice and ‘spill the T’ from some of our customers so you have the validation you need to understand the true value of logs.

Get the full story before it’s a headline

We’ve established that logs and good ‘tea’ have many things in common: relevant timing, the full picture, and accuracy. When someone is spilling the tea, it’s best delivered piping hot. It’s not exactly tea if you find out about it way after the fact. Thankfully for Endowus, they found exactly what they were looking for when they detected and mitigated a phishing incident before significant damage was done.

Endowus was battling tool sprawl and an overwhelming amount of alerts from multiple sources; they needed a centralized platform to bring clarity and full visibility to their entire stack to improve accuracy and efficiency when troubleshooting incidents.

Using Sumo Logic, they eliminated data silos to give them a comprehensive view of their security landscape. With all their tools in one place, they quickly identified suspicious behavior early on and were able to take action before any real harm was done. Plus, they were able to assess the full extent of the damage in other tools connected in Sumo Logic and rapidly mitigate all concerns.

This real-time intelligence empowers both technical and non-technical users alike to connect the dots between data points and track incidents thanks to user-friendly, game-like dashboards.

As Alvin Lim, the Head of Information Security said:

The Sumo Logic Platform is visually appealing and responsive, making it easy to manage, process, and analyze large amounts of data. This minimizes lag, which can cause friction in the process. The entire Sumo Logic UI was super responsive, kept us engaged, and helped keep the momentum going.

The impact of Sumo Logic at Endowus doesn’t stop there. Not only was the truth from the centralized logs timely, but also precise. Using Sumo Logic’s customizable alert management features, they adjusted alert thresholds, specific to source, enabling the team to reduce alert investigation time by 90% due to higher alert quality. This also boosted team morale and operational efficiency, thanks to less frustration and the ability to do their jobs better than before. That is the kind of tea we’re talking about!