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From detection to post-mortem: The complete incident cycle

Adam White

Adam White

Sr. Director, Technical Marketing

David Girvin

David Girvin

Lead Technical Advocate

Zoe Hawkins

Zoe Hawkins

Director, Content Marketing

Speakers

On this episode of Masters of Data, we break down incident response from detection through containment, forensics, recovery, and postmortem. The foundation? Comprehensive logging. Without it, you’re blind. We explore building cross-functional teams and a blame-free culture where people actually report issues. Communication is key: what you tell engineering isn’t what you tell executives or customers. AI is accelerating investigations, but the fundamentals still rule: proper tool access, the right people on call, and translating technical chaos into business-speak. The takeaway? Great incident response is preparation, culture, and clear communication in equal measure.

Inside the war room blog: https://www.sumologic.com/blog/war-room-security-incident-best-practices