What are some of the key skills that highly effective operational teams possess? What makes one operations team much more effective than another? Here is my take on a few of the key traits highly effective operations teams have. Trait 1: React with speed and effectiveness The quality of service depends on how quickly you can identify and resolve the issue. Mean Time to Identify (MTTI) and Mean Time to Resolution [...]
In 1965, Dr. Hubert Dreyfus, a professor of philosophy at MIT, later at Berkeley, was hired by RAND Corporation to explore the issue of artificial intelligence. He wrote a 90-page paper called “Alchemy and Artificial Intelligence” (later expanded into the book What Computers Can’t Do) questioning the computer’s ability to serve as a model for the human brain. He also asserted that no computer program could defeat [...]
Since I was a kid, I had a fascination for chess playing programs – until it got to a point that it became impossible for me to beat a good chess program. And years ago, not long after I gave up my personal fight with them – the last man standing lost to the best chess playing program. Clearly for chess, machine intelligence overtook human intelligence that day. Another area where machine intelligence has [...]
How exciting can a discussion at 5PM on a Friday be? Very exciting, in fact, if you are talking to industry analyst Vanessa Alvarez (@vanessaalvarez1) from Forrester about Big Data. Last Friday it turned out that we had tons to talk about together regarding recent developments in the Big Data space. Vanessa has a unique take on Big Data — she thinks “Analytics as a Service” is going to gain a lot of traction soon. [...]
Our LogReduce engine is able to reverse engineer the inherent patterns in the log data. Sometimes a line of logging code can generate a million lines of logs. This engine can automatically boil all of them down to the one pattern which resembles the line of code that generated it, that one particular “printf” statement.