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FAQ
Still have questions?
Sumo Logic helps you monitor, troubleshoot and secure your applications with a single SaaS analytics platform.
- One SaaS analytics platform for observability and security
- Cloud-native architecture — dynamic scale
- Patented ML-based analytics — ingest and analyze any type of data fast
- Zero dollar log ingest eliminates data gaps during troubleshooting and root cause analysis
- Out-of-the-box audit and compliance, including PCI DSS, FedRAMP Moderate, HIPAA, SOC 2 Type 2
It’s easy to sign up. Register with your email to start your 30 day free trial—no credit card required! Check out our quickstart guide to learn about Sumo Logic and get up and running in minutes.
Collect logs using our hundreds of out-of-the-box integrations, including:
- Cloud providers AWS, Azure, and GCP
- Containers, such as Kubernetes and Docker
- Database servers Oracle, MongoDB, etc.
- Web-based servers like Apache and NGINX
- Security applications, including Okta and Zacaler
- Productivity tools, such as Salesforce, Jira and Zoom
Sumo Logic has three different types of data collectors:
- Hosted Collectors reside in the Cloud for seamless connection to cloud services
- Installed Collectors are installed on a local machine.
- OpenTelemetry Distribution is an installed agent for all data built entirely with opentelemetry-collector-builder, providing a single unified agent to send logs, metrics, traces and metadata to Sumo Logic.
Share dashboards with specific users, roles, or your entire organization. Role-based access control (RBAC) and security policies allow you to control the data access level of users.
Find and isolate issues in Sumo Logic — from alerting to identifying anomalies to performing root cause analysis. Our Search Query Language, coupled with machine-learning features like LogCompare, Time Compare, LogReduce and LogExplain helps you extract insights from your infrastructure and application data.
See Get Started with Search to learn more.
No, Sumo Logic operates zero-dollar ingest licensing (called “Flex”) that is aligned to the amount of log data you query in the platform. There are no restrictions on users accessing Sumo Logic, except for advanced security management features such as Cloud SOAR, which are subject to incremental qualifications. More on our Flex Licensing model and packages can be found on our pricing page.
Sumo Logic applies best-in-class technologies and a rigorous process to put the safety of your data first, including encryption-at-rest and security attestations. Compliance attestations and certifications held by Sumo Logic include PCI, HIPAA, FISMA, SOC2, GDPR and FedRAMP — at no additional charge.
Sumo Logic’s flexible credit-based pricing helps customers deliver secure and reliable applications. Get the flexibility to manage your data without any surprises across a range of licensing models and approaches to fit your needs.
Whether you opt for zero-dollar ingest to ingest all your log data, or embrace data tiering for different data usage levels, Sumo Logic pricing is adaptable and scalable. Eliminate budget waste by paying for the greatest value you receive.


















