Monitoring and Incident Response Tools Will be Critical Long After COVID

While many enterprise budgets are being slashed as part of broad belt-tightening related to the economic impact of COVID-19, IT spending has gone relatively unscathed. At a time when digital properties represent, in many cases, the only channel for revenue generation, investment in the systems that support these properties can’t be spared. Monitoring and incident management tools fall into this category, representing mission-critical apps and services that are required to support revenue generation.