REPORT

2022 Gartner® Magic Quadrant™ for APM and Observability Read the Report

PACCAR

“What set Sumo Logic apart from the rest was the speed at which we could search. It was incredible, and Sumo Logic beat out every other vendor by a large margin.”

Scott Ashlock, North America Security Operations Manager, PACCAR

Headquarters

  • Bellevue, Washington

Size

  • 26,000 employees

Cloud SIEM is central to PACCAR’s mission to modernize security operations

  • Challenge

    Challenge

    PACCAR is a Fortune 500 company and a global technology leader engaged in the design, manufacture, and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt, and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services, information technology, and distributes truck parts related to its principal businesses. PACCAR serves customers worldwide through an extensive dealer network in over 2,200 locations in 100 countries. Half of their revenue comes from outside the United States, and they are constantly expanding—now rolling out their dealer network into Asia and the rest of the world. In 2020, the company grossed $18.7 billion and netted $1.3 billion.

    Over the past several years, PACCAR has been on a mission to optimize and grow its security program. Among the primary initiatives in their campaign to optimize their security program was searching for a new Security Information and Event Management (SIEM) solution. In 2015, PACCAR engaged a provider to implement an on-premises SIEM solution alongside managed SOC services for their on-premises environment. After six years with this legacy SIEM provider, several pain points couldn’t be overcome. Replacing aging infrastructure would be costly, and through the years, they needed one full-time employee (FTE) in each of their North America and Europe locations just to maintain the environment. Above all, they wanted a strategic relationship with a vendor, not just a service provider. The vendor they were using didn’t fit that profile.

  • Solution

    Solution

    After conducting an extensive proof of concept process with seven cloud SIEM providers, PACCAR chose Sumo Logic Cloud SIEM.

    Cloud SIEM checks all the boxes for PACCAR: cloud-native, integrated with their environment and existing tools, reduced the need for disparate SIEM tools, met all their use cases, and provided value from the beginning. “Sumo Logic hit all of our needs, wants, and desires hands down. It was pretty much a no-brainer,” Scott Ashlock, PACCAR’s North America Security Operations Manager, shared.

  • Results

    Results

    Scalable and flexible cloud-native solution

    PACCAR’s decision to switch to Sumo Logic Cloud SIEM eliminates the need to allocate significant resources to hardware due to aging and as their needs evolve. This is in line with PACCAR’s overarching goal of consolidating their tooling and reducing the assets they need to maintain on-site with corresponding FTEs. Sumo’s scalability also affords them flexibility as they grow their business worldwide.

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