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Sajeeb Lohani
Global Technical Information Security Officer (TISO), Bugcrowd
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Glossary

IIS Log Viewer


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Table of contents

    An IIS log viewer is a software tool designed to simplify the process of viewing, searching, analyzing, and managing IIS log files generated by a Microsoft IIS web server. IIS log viewer tools often function as log management, log aggregation, or SIEM (Security Information and Event Management) solutions, depending on the features they provide.

    An advanced IIS log analyzer not only centralizes IIS log data but also supports:

    • Log collection and normalization
    • IIS log analysis
    • Real-time monitoring and alerts
    • Security log management
    • Compliance reporting
    • Server log management

    For organizations running Microsoft IIS (Internet Information Services) on Windows Server, an IIS log viewer is essential for operational visibility, security monitoring, and performance optimization.

    Every request to an IIS web server generates detailed log data. While these logs are valuable, manually reviewing IIS log files is inefficient and error-prone.

    An IIS log viewer helps organizations:

    • Centralize log collection
    • Detect HTTP errors (404, 500, 301 redirects)
    • Identify performance bottlenecks
    • Monitor suspicious IP activity
    • Perform auditing and compliance reporting
    • Troubleshoot application failures

    An IIS log viewer software tool delivers value by streamlining the process of viewing and analyzing IIS log files, but it is the content of these logs that developers are most interested in – not the viewer itself. IIS logs contain valuable performance, security and business insights that can be extracted through log aggregation and analysis using the appropriate software solutions. Below, we highlight some of the most common IIS log file fields along with their relevance to each area of web server performance.

    Operations

    Time took – When an IIS web server completes a request, the log entry will include the length of time that the action took in milliseconds. High latency can indicate operational or network issues that should be addressed to optimize the customer experience.

    Bytes sent/received – When the IIS web server sends or receives data, the resulting log entry will indicate the total volume of data that was sent or received by the server. This metric can be used as an indicator of both operations and security. If the server begins to send an abnormally large volume of data, someone may have discovered an exploit to extract data from back-end systems. From an operational standpoint, data transmission logs can help IT operators assess the demand for additional bandwidth and server capacity.

    Method – When an IIS web server receives a client request, the resulting log entry includes a description of the action or method that was requested. This allows IT organizations to see how information was sent to the web server and detect any abnormal requests.

    HTTP status – An HTTP status code reveals valuable information about the results of a specific request. For IIS web servers, HTTP status codes can be used to determine how the server responded to a given request, whether the request succeeded or failed and whether an abnormal response occurred. Some HTTP status codes are also used to transmit information about errors to the customer. The customer might see a 301 redirect page if the data they requested has been moved permanently, or a 404 page if the data was not found on the server.

    Security

    Client IP address – When a client machine requests the server, the resulting log entry includes the IP address where the request originated. IP addresses can be used to trace requests to a geographic region or a specific ISP. IT security analysts can use this information to determine the origin of suspicious traffic or as a means of authenticating users. If an application is meant to be accessed locally by users in California, a high number of requests from international IP addresses might indicate an attempted DoS or another type of cyber attack.

    User name – If your web application requires a username and password authentication, log entries should include the user name of the person who sent a request to the server. This ensures that requests can be traced back to individual users.

    Business

    Referrer – An IIS web server can be configured to log the referrer – the last website that a user visited before the server was queried. This can help marketing teams determine what online pages or resources are linking to the website or application and identify the most profitable and successful marketing channels.

    Cookie – Cookies are used to track user behavior on a website or application. They can be used to remember the user’s authentication status, the contents of a shopping cart, or other user-specific data. Cookies help to provide a continuous experience for users that are returning to your web page or application.

    User-agent – The user-agent field indicates which browser was used to query your IIS web server. IT operators can correlate user agent data with request latency and user behavior data to help optimize the customer experience across channels.

    Many of these IIS log fields are dual-purpose – they can serve as valuable sources of information for more than one area of concern. For organizations that wish to extract the maximum value from their IIS log files, implementing an IIS log viewer application can help to collect, organize and analyze the data into actionable business, security and operational insights.

    Using Sumo Logic as your IIS Log Viewer

    • Monitor customer interactions with web-based applications, including business metrics that help optimize the customer experience
    • Collect, aggregate and centralize event logs from IIS servers, customer applications, web apps and other IT infrastructure in a single location
    • Troubleshoot IIS servers, identify performance bottlenecks and more easily discover the root causes of issues like missing content, HTTP errors and database errors

    FAQs

    • Conduct routine audits
    • Test your incident response procedures regularly
    • Confirm you have visibility into all cloud assets and activities
    • Ensure it meets industry compliance standards and regulations
    • Verify it covers all aspects of cloud security, including threat detection, vulnerability management and data protection
    • Turn on real-time alerting
    • Implement continuous monitoring

    Log files are crucial for infrastructure management as they provide valuable insights into the performance, security and health of the IT infrastructure. By analyzing log files generated by different components such as servers, applications and network devices, IT professionals can monitor system activities, identify issues, troubleshoot problems, track user actions, and ensure system reliability. Log files are used to detect anomalies, troubleshoot performance issues, monitor security events, track changes made to the infrastructure, and analyze trends for capacity planning.