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Sajeeb Lohani
Global Technical Information Security Officer (TISO), Bugcrowd
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Crispy SOC teams: The root of burnout is data

Adam White

Adam White

Sr. Director, Technical Marketing

David Girvin

David Girvin

Lead Technical Advocate

Zoe Hawkins

Zoe Hawkins

Director, Content Marketing

Speakers

SOC analyst burnout gets talked about constantly, but the data angle doesn’t get enough credit. In this episode, Adam White, Zoe Hawkins, and David Girvin dig into how messy, incomplete, or untrustworthy data leaves security teams grinding away on the wrong things, chasing CVEs that will never be exploited while the real threats walk right through the front door. They cover vulnerability management theater, why phishing keeps winning, and how the volume demands of modern SIEMs are pushing teams toward agentic automation, whether they\’re ready or not. Security practitioners who\’ve ever felt like they\’re working hard but still losing will recognize the frustration this episode puts into words.

0:00:00 – Introduction

0:00:44 – Why burnout and alert fatigue are losing their meaning

0:03:18 – Working toward the wrong solution

0:05:10 – The CVE treadmill and vulnerability management theater

0:09:47 – Thinking like a business: threat modeling with real stakes

0:11:55 – Phishing as the persistent, evolving top threat

0:15:26 – SIEM data coverage and the cost of big data

0:18:04 – Agentic automation and the speed problem

0:19:10 – The productivity-security trade-off

0:22:37 – Wrap-up