Sumo Logic provides cloud-native log analytics for samsung electronics bixby virtual ai assistant

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Sumo Logic Provides Cloud-Native Log Analytics for Samsung Electronics Bixby Virtual AI Assistant

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Seoul, May 31, 2023 – Sumo Logic, the SaaS analytics platform to enable reliable and secure cloud-native applications, today announced it is delivering advanced log analytics for Samsung Electronics’ Bixby, the deep-learning-based, artificial intelligence (AI) assistant. The Bixby Development Group, which manages Bixby, can now access insightful results, audit logs, detect and alert for anomalies, and tackle fundamental problems in hours instead of weeks before features are pushed to customers.

The Bixby Development Group collects an average of 35TB of logs each day to monitor the quality of service, debug issues and detect potential issues that may impact customer experience in real-time. Bixby engineers use query functions to build Sumo Logic dashboards to manage log data more efficiently. The analytics help Bixby stay ahead of the competition by delivering insightful results and comparing or contrasting errors in a client version.

Read the case study: AI platform thrives with huge data intake

With Sumo Logic, multiple departments and teams related to Bixby service development can now collaborate more securely and productively by using Role-Based Access Control (RBAC) and content-sharing functions. Bixby developers can now easily share detailed data analytics and queries within the organization to help discover new uses for Bixby.

“We live in an era where it is normal for AI assistants like Bixby to play a starring role in managing our homes and calendars and improving overall productivity,” said Zakir Ahmed, Managing Director of APAC and International Markets, Sumo Logic. “This is an example of how Sumo Logic operates as the accelerator to help modern businesses that rely on log analytics to deliver powerful functions from application development to customer experience.”

About Sumo Logic

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit www.sumologic.com.

Any information regarding offerings, updates, functionality, or other modifications, including release dates, is subject to change without notice. The development, release, and timing of any offering, update, functionality, or modification described herein remains at the sole discretion of Sumo Logic and should not be relied upon in making a purchase decision, nor as a representation, warranty, or commitment to deliver specific offerings, updates, functionalities, or modifications in the future.

Media Contact
Melissa Beck, Sumo Logic
mbeck@sumologic.com

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