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Sajeeb Lohani
Global Technical Information Security Officer (TISO), Bugcrowd
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Questions about Sumo Logic

Sumo Logic helps you monitor, troubleshoot and secure your applications with a single SaaS analytics platform.

  • One SaaS analytics platform for observability and security
  • Cloud-native architecture — dynamic scale
  • Patented ML-based analytics — ingest and analyze any type of data fast
  • Zero dollar log ingest eliminates data gaps during troubleshooting and root cause analysis
  • Out-of-the-box audit and compliance, including PCI DSS, FedRAMP Moderate, HIPAA, SOC 2 Type 2

It’s easy to sign up. Register with your email to start your 30 day free trial—no credit card required! Check out our quickstart guide to learn about Sumo Logic and get up and running in minutes.

Collect logs using our hundreds of out-of-the-box integrations, including:

  • Cloud providers AWS, Azure, and GCP
  • Containers, such as Kubernetes and Docker
  • Database servers Oracle, MongoDB, etc.
  • Web-based servers like Apache and NGINX
  • Security applications, including Okta and Zacaler
  • Productivity tools, such as Salesforce, Jira and Zoom

Sumo Logic has three different types of data collectors:

  • Hosted Collectors reside in the Cloud for seamless connection to cloud services
  • Installed Collectors are installed on a local machine.
  • OpenTelemetry Distribution is an installed agent for all data built entirely with opentelemetry-collector-builder, providing a single unified agent to send logs, metrics, traces and metadata to Sumo Logic.

Share dashboards with specific users, roles, or your entire organization. Role-based access control (RBAC) and security policies allow you to control the data access level of users.

Find and isolate issues in Sumo Logic — from alerting to identifying anomalies to performing root cause analysis. Our Search Query Language, coupled with machine-learning features like LogCompare, Time Compare, LogReduce and LogExplain helps you extract insights from your infrastructure and application data.

See Get Started with Search to learn more.

Sumo Logic applies best-in-class technologies and a rigorous process to put the safety of your data first, including encryption-at-rest and security attestations. Compliance attestations and certifications held by Sumo Logic include PCI, HIPAA, FISMA, SOC2, GDPR and FedRAMP — at no additional charge.

Sumo Logic is trusted across regulated and data-intensive industries like financial services, healthcare, government, media, and technology. Its strengths in security analytics, compliance, and unstructured data processing make it ideal for organizations with complex observability and security requirements.

Yes. Sumo Logic provides free training, certifications, and support for users at all levels. Datadog charges for many of these services.

Most teams can get started in minutes using our pre-built integrations and dashboards. Our onboarding experience and free training help you see value fast.

No, Sumo Logic operates zero-dollar ingest licensing (called “Flex”) that is aligned to the amount of log data you query in the platform. There are no restrictions on users accessing Sumo Logic, except for advanced security management features such as Cloud SOAR, which are subject to incremental qualifications. More on our Flex Licensing model and packages can be found on our pricing page.

Sumo Logic’s flexible credit-based pricing helps customers deliver secure and reliable applications. Whether you start a trial or adopt our Enterprise Flex package, we’ll give you the flexibility to manage your data without any surprises.

Zero-dollar ingest lets you ingest all your log data, only charging you for the insights you derive by querying the platform. Maximize your analytics and eliminate budget waste by paying for the greatest value you receive.

It’s super easy to signup and get started. Register with your email for a free Sumo Logic account, including Enterprise access for the first thirty days. Start sending data to Sumo Logic and be up and running in minutes.

Or, use our contact us form to speak with someone about migrating your data to Sumo Logic.

Both Sumo Logic and Datadog are FedRAMP Moderate authorized and maintain a strong set of security and compliance certifications, including SOC 2, ISO 27001, GDPR, PCI and HIPAA.

Where Sumo Logic differentiates is in data residency options across more regions (including Canada, Ireland, South Korea, and Australia) and its deep integration of security analytics and compliance features directly into the platform—making it particularly effective for regulated industries.

Sumo Logic’s Flex Licensing decouples data ingestion from cost, so you can ingest all your data without worrying about budget overruns. You pay based on what you use, not just what you collect.

Sumo Logic supports regional compliance with data centers in the USA, Canada, Germany, Ireland, Japan, South Korea, and Australia.

Sumo Logic offers a comprehensive range of support options to help new and seasoned users get the most out of our platform: 

  • Documentation: Access our quick start guides, product documentation, release notes, and other helpful resources
  • Learning: Expand your knowledge with interactive tutorials, instructor-led training, and a variety of certifications to master Sumo Logic
  • Support: Browse our support hub for articles, ask questions in the community, or contact our dedicated support team for assistance
  • Services: As a Sumo Logic customer, you can also work with a named Technical Account Manager, who offers recurring status calls, personalized success plans, onsite training, and more

Yes, Sumo Logic is designed to support businesses of all sizes, from startups to large enterprises. As a cloud-native log analytics platform, we scale effortlessly to meet your needs, adapting in real-time to seasonality, data spikes, and business growth.

Yes, get started today with our 30-day free trial, no credit card needed.

Sumo Logic Copilot is an ensemble of Generative AI (GenAI) and classical ML techniques. Other ML capabilities, such as AI-driven alerts, typically use an ensemble of classical ML approaches.

All data ingested into Sumo Logic is managed in a secure and compliant manner right out of the box. Our cloud-native platform employs AES-256 encryption to protect data at rest and TLS for data in transit, with security controls at every application layer and a zero-trust segmentation model.

Sumo Logic maintains multiple compliance certifications—including PCI-DSS and HIPAA certifications, ISO 27001, FedRAMP Moderate Authorization, and SOC 2 Type 2 attestation. Sumo Logic also works directly with top security industry auditors and offers a paid bug bounty program with HackerOne. Plus, we also have a full-time dedicated team performing continuous and ongoing software reviews and penetration testing to keep our customers’ data safe and secure.

All of Sumo Logic’s machine learning (ML) features undergo legal, compliance and security reviews to ensure they serve customer outcomes, data minimization, fit-for-purpose data and anonymization.

In Sumo Logic Mo Copilot, the schema of logs and sampling of field values are provided as context to an AI. Field values can contain PII or confidential data. For example, email or IP addresses are PII and often, confidential data as well. However, to be useful, Copilot has to enable insights about such data.

No. No customer data or PII is used for training or other purposes. All our capabilities serve customer outcomes. Our classic ML capabilities (e.g. AI-driven alerts and its anomaly detection features) create customer-specific models. Sumo Logic Mo Copilot uses a Large Language Model (LLM) served via Amazon Bedrock. As explained in our documentation and included links, no customer data is used for training or other purposes in the case of Sumo Logic Copilot.

Some of our classical ML models store customer data in our ML pipelines to optimize performance. For example, our AI-driven alerts feature log anomaly detection and build ML models from 60 days of logs. To accomplish this, we retrain the model once a week. In this example, each week, we add one week of new data while expiring the oldest week of data. Rolling data windows are done to avoid fetching 60 days of data for every training run.

Sumo Logic Copilot also stores customer data in the ML backend to optimize performance. For example, certain Copilot features rely on the history of a customer’s queries. We will expire such data on a rolling window basis.

No.

Yes. To opt out of Sumo Logic Copilot, a support ticket is required.

All data at rest within the Sumo Logic system is encrypted using strong AES 256-bit encryption. All spinning disks are encrypted at the OS level and all long-term data storage is encrypted using per-customer keys which are rotated every twenty-four hours.


Yes! In addition to the plans shown on this page, we offer flexible self-service options for users looking to get started quickly. If you’re on a free trial, you can explore these plans in your Account Settings under Manage Plan and purchase directly via credit card.

Yes. Self-serve checkout lets Sumo Logic customers seeking small credit bundles to purchase directly within the trial experience and upgrade their account once it’s created. Start your free trial today!


No. With credits, Sumo Logic does not charge after the fact for any ingest spike or increased usage at penalty rates. Unlike other market options, you do not need to pay or provision for peaks. You will never get surprised with on-demand/overage bills. Your credit utilization simply reflects the product used for that specific time.

Yes. Flex pricing includes 24×7, Priority 1 Technical Support.

No. You do not need to trade off price for performance. The model provides economics, allowing you to optimize data analytics as you see fit with no dependency on hardware. Sumo Logic’s SaaS Log Analytics Platform can easily scale based on your analytics requirements in order to maximize performance for ingest and query response.

Tracking is real time. The Sumo Logic platform constantly tracks credit utilization as it happens. You immediately see the impact of your product usage and immediately see any significant spikes. There is no artificial 24-hour delay that impacts your ability to manage your account. You see it as it happens so there are no surprises.

Yes. There is a nominal charge component to keeping data stored and secure within the Sumo platform. Typical customers retain data to cover the most common post-event analytic needs and those needs vary. With Sumo Logic, you only get charged on actual retention, which is configured directly by you for each data source configured in the platform.

At Sumo Logic, we meet you where you are in your business. You can purchase credits directly with a credit card (up to $25,000) from our self-serve checkout in trial, we have sales team members available to support your larger goals, as well as an extensive partner network—including resellers, MSSPs, and technology partners—to help you integrate, optimize, and scale your observability and security solutions seamlessly. Ready to start exploring? Start your free 30-day trial.

A credit is a unit of measure that is used to flexibly pay against use of any products (Monitoring and troubleshooting, SIEM, Logs for Security, etc.) within a service agreement plan. As product variables are processed in the platform, credits are recorded in the account management console.

Credits reflect the platform utilization by product variable on a daily, weekly, or monthly basis, and are updated in the system in real time. Each product variable tracks to a pre-defined number of credits per event.

Credits are licensed as part of the agreement in annual buckets, and you can choose how best to configure the platform to maximize your ROI by optimizing ingest and use case patterns.

With Flex Licensing, log data ingested into the platform (excluding logs ingested via SIEM) does not consume credits, storing and scan volumes consume credits.

For billing and reporting purposes, data volume for metrics is measured in Data Points per Minute (DPM). DPM is defined as the average number of metric data points ingested per minute in one thousand increments. The per minute ingest is then averaged for a calendar day to get the average data points per minute for that day. The daily DPM average in one thousand increments is the unit of measure used to track metric ingestion for reporting and licensing within the Sumo Logic SaaS Log Analytics Platform.

Data scanning occurs when a Sumo Logic query is executed across log data (e.g. Log Search, Dashboards, Monitors). A data scan facilitates the query and retrieval process of a log search by traversing table items from beginning to end and assessing each item against specified values derived from the query. Scan volume is the total storage volume that is scanned on the platform. Data scanning offers a more efficient way to search for and access data and it can be used to quickly locate, access, and analyze data stored.

Yes. Sumo Logic offers hundreds of out-of-the-box integrations with commonly used tools across the manufacturing technology stack.

Retailers can gain visibility into site performance, customer experience, security incidents, campaign performance, and API health.

Yes. Sumo Logic integrates seamlessly with popular ecommerce and digital experience platforms, including Shopify, Magento, AWS, Google Cloud, Azure, and much more.

All data ingested into Sumo Logic is managed in a secure and compliant manner right out of the box. Our cloud-native platform employs AES-256 encryption to protect data at rest and TLS for data in transit, with security controls at every application layer and a zero-trust segmentation model.

Sumo Logic maintains multiple compliance certifications—including PCI-DSS and HIPAA certifications, ISO 27001, FedRAMP Moderate Authorization, and SOC 2 Type 2 attestation. Sumo Logic also works directly with top security industry auditors and offers a paid bug bounty program with HackerOne. Plus, we also have a full-time dedicated team performing continuous and ongoing software reviews and penetration testing to keep our customers’ data safe and secure.

Sumo Logic offers a comprehensive range of support options to help new and seasoned users get the most out of our platform: 

  • Documentation: Access our quick start guides, product documentation, release notes, and other helpful resources
  • Learning: Expand your knowledge with interactive tutorials, instructor-led training, and a variety of certifications to master Sumo Logic
  • Support: Browse our support hub for articles, ask questions in the community, or contact our dedicated support team for assistance 
  • Services: As a Sumo Logic customer, you can also work with a named Technical Account Manager, who offers recurring status calls, personalized success plans, onsite training, and more.

Sumo Logic follows a zero trust architecture, ensuring that every user and device is continuously verified. Data is processed in secure environments with strong encryption, retention policies, and role-based access controls. Sumo Logic also provides audit logging, anomaly detection, and threat intelligence capabilities to protect sensitive information and meet compliance mandates in regulated industries like manufacturing.

Sumo Logic provides real-time observability, security, and analytics for retailers managing complex, distributed environments. Key features include:

  • Unified log, metric, and trace collection
  • Pre-built dashboards
  • Anomaly detection and alerting to catch issues early

All data ingested into Sumo Logic is managed in a secure and compliant manner right out of the box. Our cloud-native platform employs AES-256 encryption to protect data at rest and TLS for data in transit, with security controls at every application layer and a zero-trust segmentation model.

Sumo Logic maintains multiple compliance certifications—including PCI-DSS and HIPAA certifications, ISO 27001, FedRAMP Moderate Authorization, and SOC 2 Type 2 attestation. Sumo Logic also works directly with top security industry auditors and offers a paid bug bounty program with HackerOne. Plus, we also have a full-time dedicated team performing continuous and ongoing software reviews and penetration testing to keep our customers’ data safe and secure. More specifically, for retailers, Sumo Logic helps you identify PII that may be stored in logs, as well as detect and respond to threats with Cloud SIEM.

Mobot uses AI to interpret natural language queries and deploy agents such as the Query Agent, which recommends relevant searches, and suggests query refinements.

Mobot is the unified conversational interface of Sumo Logic Dojo AI that connects users to specialized agents, turning natural language requests into actionable insights quickly and intuitively.

The Query Agent helps users rapidly translate natural language requests submitted via Mobot into precise Sumo Logic queries, simplifying the exploration, analysis, and extraction of insights from complex datasets. By understanding context and user intent, it lowers the learning curve for new users while boosting efficiency for experienced analysts.

The Summary Agent creates AI-generated summaries of signals within an Insight, reducing noise and highlighting key context. Analysts get a clear explanation of how an Insight was triggered, making it easier to assess scope, prioritize response, and share a consistent narrative without reviewing raw logs or events.

Sumo Logic offers a comprehensive range of support options to help new and seasoned users get the most out of our platform: 

  • Documentation: Access our quick start guides, product documentation, release notes, and other helpful resources
  • Learning: Expand your knowledge with interactive tutorials, instructor-led training, and a variety of certifications to master Sumo Logic
  • Support: Browse our support hub for articles, ask questions in the community, or contact our dedicated support team for assistance 
  • Services: As a Sumo Logic customer, you can also work with a named Technical Account Manager, who offers recurring status calls, personalized success plans, onsite training, and more.

For Dojo AI, we leverage a foundation model provided through Amazon Bedrock. For Classical Machine Learning (ML), Sumo Logic uses a small number of approved open-source Python libraries that have been rigorously reviewed for security, compliance, and data privacy.

The following Dojo AI agents do NOT automatically access customer data: Query Agent, Summary Agent, Knowledge Agent.

Our upcoming SOC Analyst Agent, which will be available only via customer opt-in, not automatically provisioned, will be the first Dojo AI agent to process customer data. The SOC Analyst Agent requires this access in order to help review insight data, correlate activity, and assist in triage and investigation as directed by the user.

For specific privacy and personal information questions, please see below.

Sumo Logic AI capabilities follow strict legal, compliance, and security standards to ensure data minimization and fit-for-purpose processing. 

  • Customer data is never used to train AI models, shared externally, or used to improve global models.
  • Data remains within the customer’s environment and is processed only to deliver results back to that customer.

Sumo Logic applies strong safeguards and filtering to ensure sensitive data is handled securely and appropriately at all times.

SOC Analyst Agent, which will be available only via customer opt-in, not automatically provisioned, may use customer data or PII if permitted in order to analyze and deliver insights.

No. Customer data is never used to train AI models.

All Sumo Logic AI capabilities are designed to serve customer-specific outcomes within their own environment. Mobot uses a Large Language Model (LLM) via Amazon Bedrock, which processes data securely and does not retain or use customer information for training or other external purposes.

Traditional machine learning (ML) features, such as AI-driven alerts, generate models specific to each customer’s environment and are never shared or made public.

For more information, see the security and compliance page of our help docs.

No. No third parties–including our foundation model provider, Amazon Bedrock–have access to customer data processed through Dojo AI. All data remains within Sumo Logic’s secure environment and is governed by our standard privacy, security, and compliance controls. Customer data is never shared externally or used to train external models.

Sumo Logic is currently reviewing AI Compliance within a rapidly evolving framework, in particular ISO 42001 as designed to help organizations implement AI responsibly. Already, all Sumo Logic AI services comply with our existing, industry-recognized security attestations, including FedRAMP Moderate, SOC 2 Type 2, HIPAA, PCI DSS 4.0.1, and ISO 27001:2022, which ensure the confidentiality, integrity, and protection of customer data. 

Yes. Customers can opt out of specific AI features at any time by submitting a support ticket.

Dojo AI and classical ML features store data only temporarily to optimize performance:

  • AI-driven alerts use a rolling 60-day data window, retraining weekly and expiring the oldest data automatically
  • Mobot may temporarily retain query history in a rolling window to improve conversational context and response accuracy.

All stored data follows Sumo Logic’s data retention and deletion policies, ensuring customer information is never retained longer than necessary.

Our Generative AI model is licensed and securely hosted via Amazon Bedrock, meaning it is not directly accessible by Sumo Logic, or Customers, or third parties.

All new AI capabilities and features undergo comprehensive legal, compliance, and application security reviews before release. These reviews ensure data protection, privacy, and regulatory alignment.

Additionally, recurring reviews are conducted with every major update—particularly when a capability introduces new analytics or processes previously unused data types—to maintain ongoing trust and compliance across our AI ecosystem.

Questions relating to Cloud SIEM or any part of the Sumo Logic Platform functionality

While the core functionality of SIEM environments remains consistent, the specific implementation and configuration within enterprise settings can vary significantly based on the organization’s size, structure and security needs.

SIEM solution includes the software tool and the necessary infrastructure to support it. The SIEM tool and environment are usually bundled to ensure seamless integration and optimal performance in managing security information, event data, threat detection, investigation and response and overall security operations.

  • Robust threat detection, including insider threats
  • Data protection
  • Security tool integration
  • Risk scoring
  • User activity monitoring
  • Cloud and endpoint security features

UEBA utilizes a range of indicators to calculate risk scores. Some essential metrics include anomaly detection, user activity profiling, behavior baselining, peer group analysis, data access patterns, authentication behavior, privileged user monitoring, data exfiltration detection and correlation of security events.

Yes. Sumo Logic has native support for OpenTelemetry, enabling open standards-based instrumentation and avoiding vendor lock-in.

Yes. Sumo Logic consolidates full-stack observability, security analytics, SIEM, and SOAR into one unified, cloud-native platform—reducing complexity and cost.

Yes. Sumo Logic offers hundreds of native integrations with major cloud platforms (AWS, Azure, GCP), security tools, CI/CD pipelines, and third-party services. It also supports OpenTelemetry, allowing seamless integration with existing observability standards and tools—without being locked into proprietary agents.

Absolutely. Sumo Logic was designed to process and search both structured and unstructured data at scale—ideal for modern environments and security use cases.

All new AI capabilities undergo legal, compliance, and application security reviews prior to release. Reviews occur with every major update that introduces new analytics or processes previously unused data.

Copilot uses AI to interpret natural language queries and recommend relevant search results and query refinements, making it easier for users to find key insights quickly.

Sumo Logic Dojo AI is a multi-agent AI platform built to power intelligent security operations and incident response. It is designed to act autonomously while continuously adapting to evolving threats.

Sumo Logic can ingest and analyze all your log data—including both structured and unstructured logs—as well as metrics, traces, and events, no matter where they live. We make collection easy, offering hundreds of out-of-the-box integrations, including:

  • Cloud providers AWS, Azure, and GCP
  • Containers, such as Kubernetes and Docker
  • Database servers Oracle, MongoDB, etc.
  • Web-based servers like Apache and NGINX
  • Security applications, including Okta and Zacaler
  • Productivity tools, such as Salesforce, Jira and Zoom

With Sumo Logic, you can keep the data you need for virtually as long as you need it, while other less important data can be retained for a shorter period, reducing your overall cost of operation. Set a data retention period and edit it at any time. The minimum retention period is one day, and the maximum retention period is 5,000 days, which easily surpasses even the most lengthy data retention requirements for even the most stringent compliance frameworks.

All data are ingested into Sumo Logic is managed in a secure and compliant manner right out of the box. More than 2,400 companies and organizations use and trust our cloud-native platform, which employs AES-256 encryption to protect data at rest and TLS for data in transit, with security controls at every application layer and a zero-trust segmentation model.

Sumo Logic maintains multiple compliance certifications—including PCI-DSS and HIPAA certifications, ISO 27001, FedRAMP Moderate Authorization, and SOC 2 Type 2 attestation. Sumo Logic also works directly with top security industry auditors and offers a paid bug bounty program with HackerOne. Plus, we also have a full-time dedicated team performing continuous and ongoing software reviews and penetration testing to keep our customers’ data safe and secure. We spend millions annually to maintain these attestations, which in turn is extended to our customers free of charge.

The Sumo Logic OpenTelemetry auto-instrumentation for JavaScript library enables RUM data collection in the form of OpenTelemetry-compatible traces and logs directly from the browser. It gathers information about the load, execution, and rendering of your JavaScript applications and records the browser-to-backend performance of every user transaction in real-time, without sampling.

This data is gathered directly from your end-user devices and displayed as individual spans representing user-initiated actions (like clicks or document loads) at the beginning of each trace, reflecting its request journey from the client throughout the whole application and back. This includes any unhandled errors, exceptions, and console errors generated by the browser. Then data is aggregated for high-level KPIs displayed on out-of-the-box dashboards.

All data collected is compatible with OpenTelemetry and doesn’t use proprietary vendor code. RUM supports document load actions, XHR communication and route changes for single-page app navigation. The full list of functionalities and configuration is available in the Sumo Logic OpenTelemetry auto-instrumentation for JavaScript README file.

Sumo Logic Mo Copilot is an AI assistant that is integrated into the Sumo Logic Log Analytics Platform. It combines a contextual experience with natural language queries to help users quickly drive relevant insights from logs. Copilot does not process your logs, and none of your data is shared with any additional third party. Rather, Copilot enables you to troubleshoot and investigate incidents using context inferred from your logs.

Yes. Dojo AI assists analysts with routine tasks and recommendations, but humans review, validate, and guide actions to ensure accuracy, compliance, and trust.

The on-call developer or security engineer troubleshooting an incident is the expected user. They interact with Copilot using Natural Language questions or through contextual suggestions.

Yes. For Generative AI, Mobot leverages a foundation model provided via Amazon Bedrock, as detailed in our documentation. Additionally, our classical machine learning capabilities utilize select open-source Python libraries that have been reviewed and approved by Sumo Logic for security and compliance.

Yes. Mobot retains conversation and search history so users can resume investigations with full context and continuity.

No. The foundation model provider used by Amazon Bedrock has no access to customer data.

No. The GenAI foundation model (Amazon Bedrock) used in Mobot is not accessible to Sumo Logic, so a traditional UAR isn’t applicable. For all components under our control, we follow industry best practices, including code reviews and change management. Ongoing monitoring and troubleshooting of AI/ML features rely on logs and telemetry analyzed through Sumo Logic’s Log Analytics Platform.

Yes. Mobot can leverage the Query Agent to search across and extract key information from unstructured logs, helping ensure critical insights aren’t missed during investigations.

DevSecOps teams need to collect wide swaths of data across the user experience and threat environments. By logging and analyzing both security and observability data, you can better detect and remediate a host of problems, such as performance issues, vulnerabilities, and security breaches, resulting in a higher-quality experience.

With Sumo Logic you can collect logs using hundreds of out-of-the-box integrations, including:

  1. Cloud providers AWS, Azure and GCP
  2. Containers, such as Kubernetes and Docker
  3. Database servers Oracle, MongoDB, etc.
  4. Web-based servers like Apache and NGINX
  5. Security applications, including Okta and Zscaler
  6. Productivity tools, such as Salesforce, Jira and Zoom

Sumo Logic has three different types of data collectors:

  1. Hosted Collectors reside in the cloud for seamless connection to cloud services.
  2. Installed Collectors are installed on a local machine.
  3. OpenTelemetry Distribution is an installed agent for all data built entirely with opentelemetry-collector-builder, providing a single unified agent to send logs, metrics, traces and metadata to Sumo Logic.

Sumo Logic offers several unique features that set it apart from other similar solutions. Here are some key differentiators:

  • Advanced machine learning and analytics that leverages advanced machine learning and analytics capabilities to automatically detect and correlate issues across multiple data sources, providing real-time insights and proactive alerts.
  • Flexible deployment options, including cloud-native, hybrid, and multi-cloud deployment options, allowing organizations to choose the model that best suits their needs.
  • Seamless integration with other GC services and third-party tools, providing a single pane of glass for monitoring and troubleshooting.
  • Real-time data streaming, allowing organizations to collect, analyze, and act on data in real time, ensuring high availability and performance of their resources.
  • Unified platform that provides end-to-end visibility and insights into the entire application stack, from the infrastructure to the application layer, helping organizations identify and resolve issues faster.

Overall, Sumo Logic offers advanced machine learning and analytics capabilities, flexible deployment options, seamless integration, real-time data streaming, and a unified platform, providing organizations with the insights and tools they need to ensure optimal performance and availability of their cloud-based resources.

Security orchestration, automation and response (SOAR) improves Security Operations productivity, enhances incident response time, and uses automation to enable your security team to make quick and insightful decisions by eliminating manual tasks.

While SIEM detects a potential security threat, SOAR takes alerts to the next level by beginning to triage and then applying security response processes to investigate IoCs, automatically assigning high-value tasks, escalation and containment decisions to analysts. SOAR extends beyond the use cases of SIEM by offering recommended response processes thanks to its machine learning prowess. SIEM is better at managing vast influxes of data from multiple sources. SOAR can’t replicate the value offered by SIEM and vice versa. Both solutions work best in tandem.

SOAR doesn’t replace SIEM but rather starts where SIEM ends. Both technologies have different strengths, and neither can individually replicate the value these technologies provide. SIEM excels at aggregating large quantities of data, while SOAR is unmatched in improving the productivity of SOCs via machine learning and automation. Learn about Sumo Logic Cloud SIEM.

A good SOAR solution should provide the following:

  • Faster, more efficient security operations that learn from predictable patterns and experiences with similar security issues to provide a suitable solution for a given threat.
  • Automation of repetitive tasks within a security operations center (SOC).
  • The ability to operate from a single platform that easily integrates with other security tools to orchestrate the incident response workflow efficiently.
  • Recognition of false positives to reduce alert fatigue.

Sumo Logic Cloud SOAR is an all-in-one platform that automates the entire incident response process, from alert detection to playbook activation, with progressive security automation. In particular, Sumo Logic Cloud SOAR distinguishes itself from other solutions with these key features:

  • Cloud SOAR is a near-no-code solution, and if you have no developers on your team, Sumo Logic adds or modifies any necessary actions.
  • You can choose from hundreds of out-of-the-box actions and playbooks or ask the Sumo Logic team to develop your necessary API connectors.
  • Cloud SOAR is considered the most open SOAR on the market, thanks to the Open Integration Framework.
  • Cloud SOAR includes hundreds of custom case management fields and field properties you can use as placeholders in your incident reports and playbooks containing manual tasks.
  • Our SecOps dashboards and War Room provides a complete and detailed chronological view of an incident on a single page for fast decision-making.
  • A granular Role-Based Access Control (RBAC) gives access to hundreds of permissions with different authorization levels for different users.
  • The Supervised Active Intelligence engine recommends the right playbooks and uses its machine-learning algorithm to find the most suitable response to an incident.

These unique features combined make Cloud SOAR a state-of-the-art solution in the cybersecurity world and allow clients to maintain safe and effective security operations.

Sumo Logic Cloud SIEM is part of the Sumo Logic security platform, a cloud-native multi-use solution powered by logs. In addition to Cloud SIEM, Sumo Logic’s robust log analytics platform supports Infrastructure Monitoring, Application Observability and Logs for Security for monitoring, troubleshooting and securing your apps.

Customers choose Sumo Logic SIEM for these differentiated features:

One integrated log analytics platform – a single integrated solution for developers, security, operations and LOB teams.

Cloud-native, distributed architecture – scalable, multi-tenant platform powered by logs that never drop your data.

Tiered analytics and credit licensing – enjoy flexible subscriptions that scale as your data grows faster than your budget.

Machine learning and advanced analytics – identify, investigate and resolve issues faster with machine learning.

Out-of-the-box audit and compliance – you can easily demonstrate compliance with the broadest certifications and attestations.

Secure by design – We invest millions each year on certifications, attestations, pen testing, code review and paid bug bounty programs.

SIEM software combines the capabilities of security information management (SIM) and security event management (SEM) tools.

SIM technology collects information from a log consisting of various data types. In contrast, SEM looks more closely at specific types of events.

Together, you can collect, monitor and analyze security-related data from automatically generated computer logs while centralizing computer log data from multiple sources. This comprehensive security solution enables a formalized incident response process.

Typical functions of a SIEM software tool include:

  • Collecting, analyzing and presenting security-related data
  • Real-time analysis of security alerts
  • Logging security data and generating reports
  • Identity and access management
  • Log auditing and review
  • Incident response and security operations

Learn more

SIEM delivers superior incident response and enterprise security outcomes through several key capabilities, including:

Data collection – SIEM tools aggregate event and system logs and security data from various sources and applications in one place.

Correlation – SIEM tools use various correlation techniques to link bits of data with common attributes and help turn that data into actionable information for SecOps teams.

Alerting – SIEM tools can be configured to automatically alert SecOps or IT teams when predefined signals or patterns are detected that might indicate a security event.

Data retention – SIEM tools are designed to store large volumes of log data, ensuring that security teams can correlate data over time and enabling forensic investigations into threats or cyber-attacks that may have initially gone undetected.

Parsing, log normalization and categorization – SIEM tools make it easier for organizations to parse through logs that might have been created weeks or even months ago. Parsing, log normalization and categorization are additional features of SIEM tools that make logs more searchable and help to enable forensic analysis, even with millions of log entries to sift through.

  1. Azure services send monitoring data to Azure Monitor.
  2. Azure Monitor streams the logs to a logs event hub and metrics to a metrics event hub.
  3. On receipt of data from Azure Monitor, an event hub triggers its Azure function to send the data to an HTTP source on a hosted collector in Sumo Logic.
  4. Upon being triggered by its event hub, an Azure function sends the monitoring data it received (either logs or metrics) to an appropriately configured HTTP source on a hosted collector in the Sumo Logic cloud platform.

The Azure-Sumo pipelines for Azure log and metric collection use event hubs and Sumo-provided Azure functions to get monitoring data from Azure Monitor to Sumo Logic.

Sumo Logic’s AWS Observability solution supports the following AWS resources and services: Amazon Elastic Compute Cloud (Amazon EC2), Amazon Elastic Container Service (ECS), Relational Database Service (RDS), ElastiCacheAPI GatewayLambdaDynamoDBApplication Elastic Load Balancer (ELB), Network ELB and Amazon SNS. You can also satisfy your AWS monitoring needs by installing individual apps for specific AWS services.

Yes, Sumo Logic’s installed collectors can be deployed on AWS Graviton instances to collect important telemetry. Version 19.403-1 and above support deployment on Linux ARM/Aarch64-based instances. We are happy to support organizations using Graviton processors to optimize the cost of workloads running in EC2.

Yes, Sumo Logic users interested in monitoring AWS costs and usage may take advantage of our AWS Cost Explorer application.

This app lets you access pre-built dashboards that identify the AWS services or regions that generate your highest costs alongside cost trends over time. You can track amortized, blended, and unblended costs at monthly or daily granularity. These insights can inform future cost and usage projections. If you already use our AWS Observability solution and set up the application, you can switch between your performance and cost data within Sumo Logic.

Application security controls are measures or mechanisms put in place by a security engineer to protect applications from security threats and vulnerabilities. These controls aim to prevent, detect, and mitigate potential risks and ensure the confidentiality, integrity, and availability of the application and its associated data. Here are some common application security controls:

Authentication and authorization: Controls that verify the identity of users and determine their level of access to the application and its resources. This includes strong passwords, multi-factor authentication (MFA), role-based access control (RBAC), and session management.

Input validation and output encoding: Controls that validate and sanitize user input to ensure that user-supplied data is properly handled and doesn’t pose a security risk.

Secure coding practices: Controls that promote secure coding standards and guidelines during the application development process. This includes avoiding known vulnerabilities, using secure libraries and frameworks, and following secure coding practices to minimize the introduction of weaknesses.

Encryption and cryptography: Controls that protect sensitive data by encrypting it at rest and in transit. This involves using strong encryption algorithms, secure key management practices, and ensuring secure communication channels (e.g., TLS/SSL) for data transmission.

Security testing: Controls that involve conducting regular security assessments, such as vulnerability scanning, penetration testing, and code review, to identify and address application vulnerabilities. These tests help detect weaknesses and ensure that security measures are effective.

Logging and monitoring: Controls that capture and analyze application logs and events to detect and respond to security incidents. This includes monitoring unusual activities, implementing intrusion detection systems (IDS), and maintaining audit trails for accountability.

Error and exception handling: Controls that handle errors and exceptions gracefully, without exposing sensitive information. Proper error handling prevents information leakage and provides minimal feedback to attackers.

Patch management: Controls that ensure the timely application of security patches and updates for the underlying software, libraries, and dependencies. Regular patching helps address known vulnerabilities and minimize the risk of exploitation.

Secure configuration management: Controls that enforce secure configuration settings for the application, web server, database, and other components. This includes disabling unnecessary services, using secure default settings, and removing or securing default accounts.

Secure deployment and DevOps practices: Controls focusing on secure deployment processes, security integration into the software development lifecycle, and promoting a culture of security awareness among development and operations teams.

These are just a few examples of application security controls. The specific controls implemented may vary based on the application’s requirements, technology stack, and the risk profile of the organization. A comprehensive approach to application security involves a combination of these controls and others tailored to address the unique security challenges of the application.

Questions about how to use Sumo Logic for your use case

  • Look for any errors in the Directory Service event logs.
  • Check for DNS resolution issues that may impact Active Directory functionality.
  • Ensure that Group Policy Objects are applying as intended.
  • Review security logs for any failed authentication or authorization events.
  • Monitor for any changes in trust configurations that may impact trust relationships.

  • Ensure that the hardware hosting the Active Directory service can handle its workload
  • Implement proper indexing and search optimization techniques
  • Ensure that changes made to directory data on one domain controller are synchronized to all other domain controllers
  • Regularly clean up outdated or unnecessary data from the Active Directory database
  • Optimize network bandwidth
  • Implement load-balancing techniques

ALM tools play a vital role in ensuring regulatory compliance in software development. These tools help teams adhere to industry regulations and standards throughout the software development lifecycle. ALM tools facilitate compliance with regulatory requirements by providing features for traceability, documentation, and audit trails. Additionally, ALM tools enable teams to manage version control, approvals and automated processes that align with compliance standards. Overall, using ALM tools enhances software development transparency, control, and accountability, thereby supporting regulatory compliance efforts.

You’ll want an authenticator app that can support multiple authentication factors, including biometric authentication, secure token storage, backup and recovery options, a user-friendly interface, compatibility with various services and customization options. Prioritizing apps that offer strong encryption, regular updates, and a good track record for security can enhance your overall authentication experience.

Adaptive MFA is an advanced security method that dynamically adjusts the authentication requirements based on the perceived risk level of a particular login attempt. By analyzing various factors such as user behavior, device information, location and time of access, adaptive MFA can harden security by prompting additional authentication factors only when necessary to verify the user’s identity for access. This proactive approach helps enhance security policies while minimizing disruptions for legitimate users.

There are some limitations to consider when using AWS Lambda for application development. These include constraints on execution duration, memory, disk capacity and environment variables. Additionally, AWS Lambda has limits on the size of deployment packages, the number of concurrent executions and the supported programming languages.
 

  • Compatibility with the development team’s processes
  • Scalability to support growth
  • Integration with existing tools
  • Flexibility to adapt to changing requirements
  • Reporting and analytics capabilities
  • Support for collaboration and communication
  • Security features
  • Regulatory compliance
  • Ease of use
  • Cost-effectiveness
  • Vendor reputation and support

Synthetic monitoring and RUM help to ensure optimal performance and user experience for web applications and services. They provide a comprehensive view of an application’s health and performance. Synthetic monitoring provides a controlled environment to test and monitor application performance, while RUM offers insights into users’ actual experiences. Together, they cover both the expected and unexpected aspects of application performance. Synthetic monitoring can detect potential issues before they affect users, and RUM can validate whether those issues impact real users and to what extent. Synthetic monitoring can be used to test performance optimizations in a controlled manner, and RUM can measure the impact of those optimizations on real users.

While application performance monitoring tools focus on monitoring and optimizing application performance, application observability offers a broader approach to understanding application behavior, dependencies and performance across complex and distributed environments.

  • Airlock Digital
  • ManageEngine Application Control Plus
  • Software Restriction Policy (available on Windows Server)
  • Cryptographic Hash (for verifying the integrity of applications)
  • Trusted Application Management tools

Application whitelisting allows only approved applications to run on a system, effectively creating a list of trusted software that can execute. In contrast, blacklisting works by blocking known malicious or unauthorized applications based on a list of identified threats. Whitelisting focuses on permitting known and trusted applications, providing a proactive security approach, while blacklisting focuses on identifying and preventing known threats, offering a reactive security strategy. Whitelisting is generally more secure as it restricts execution to a predefined set of approved applications, reducing the attack surface and minimizing the risk of malware infiltration.

Conversely, blacklisting relies on recognizing and blocking specific malicious programs, which may leave systems vulnerable to new or undiscovered threats that are not yet blacklisted. By enforcing strict control over permissible applications, whitelisting enhances security posture by reducing the likelihood of unauthorized software execution and minimizing the impact of potential security breaches.

AWS Lambda offers features like VPC networking, resource policies, identity and access management (IAM) roles and encryption options to help secure your functions and data. You can also use AWS IAM to control access to your Lambda functions and other AWS services

AWS Lambda pricing is based on the number of requests and the duration of your code execution. You are charged for the total number of requests across all your functions and the time it takes for your code to execute. There is a free tier, and you only pay for what you use beyond that. Additionally, AWS offers a pricing calculator to estimate costs based on your expected usage.

The main advantage of a CRUD app is that it streamlines and simplifies data management processes. CRUD apps empower users to interact with stored data efficiently. This enhances user experience and boosts productivity by offering a straightforward way to manage information. CRUD apps are versatile and can be tailored to various use cases, making them a fundamental tool for developers across different industries.

You’ll want an authenticator app that can support multiple authentication factors, including biometric authentication, secure token storage, backup and recovery options, a user-friendly interface, compatibility with various services and customization options. Prioritizing apps that offer strong encryption, regular updates, and a good track record for security can enhance your overall authentication experience.

  • Establish precise thresholds for triggering alarms based on key metrics such as CPU utilization, network traffic, or error rates.
  • Ensure your alarms are based on sufficient data history to avoid false positives.
  • Create derived metrics or composite alarms that combine multiple metrics.
  • Configure Simple Notification Service (SNS) to receive timely notifications when alarms are triggered.
  • Enable self-healing capabilities in response to alarms.
  • Continuously review alarm configurations and adjust thresholds as needed
  • Document alarm procedures, including escalation paths and response protocols, to streamline incident management.

Amazon CloudWatch stands out among its competitors due to its seamless integration with the broader Amazon Web Services (AWS) ecosystem. While competitors may offer similar monitoring capabilities, CloudWatch’s deep integration with various AWS services like Amazon EC2Amazon S3, and AWS Lambda provides a comprehensive solution for monitoring and managing resources within the AWS environment. This level of integration allows users to easily set up monitoring for their AWS resources without the need for complex configurations or additional third-party tools.

  • Lack of flexibility in controlling deployment strategies compared to other continuous integration/continuous deployment (CI/CD) tools
  • Dependency on another AWS service for specific functionalities like detailed monitoring and advanced deployment techniques
  • Possible bottlenecks in a larger pipeline with complex workflows and multiple stages
  • Challenges in defining advanced approval workflows beyond basic manual approvals
  • Limited support for integrating third-party tools and services outside of the AWS ecosystem
  • Constraints related to managing and scaling pipelines for enterprise-scale applications with high complexity and dependencies

Open communication between teams, shared goals, and a single source of truth based on logs to eliminate data silos and provide cross-functional security insights for improved decision-making can help foster the collaboration necessary for DevSecOps success.

While IoCs focus on signs of a compromise, IoAs focus on detecting the active tactics, techniques and procedures (TTPs) attackers use in real time to infiltrate networks. IoAs are more about identifying an attack in progress, whereas IoCs may indicate a breach that has already happened.

An information security manager oversees the security of an organization’s information systems and data. Their primary role involves developing, implementing and maintaining the organization’s information security policies and procedures to ensure data confidentiality, integrity and availability.

The IT Infrastructure Library (ITIL) framework is a set of detailed practices for IT service management that focus on aligning IT services with businesses’ needs. It provides guidelines for service strategy, design, transition, operation and continual improvement. ITIL helps organizations improve their IT operations by standardizing processes and promoting efficiency and effectiveness in service delivery.

When using AWS CodePipeline, other AWS services that can be effectively paired with it include AWS CodeCommit Repository for source control, AWS CodeBuild for building artifacts, AWS CodeDeploy for deploying applications and AWS Lambda for serverless computing tasks within the pipeline. These services create a comprehensive CI/CD pipeline for automating software release processes.

When selecting the optimal EC2 instance type for your workload, consider the following factors:

1. Compute requirements: Determine the CPU and memory resources your application requires to run efficiently.

2. Storage needs: Assess the amount of storage space and the performance characteristics (e.g., SSD, HDD) needed for your workload.

3. Networking requirements: Evaluate your application’s network bandwidth and latency demands.

4. Instance size: Choose different instance sizes based on your workload’s scalability and performance needs.

5. Specialized workloads: If your workload is specialized (e.g., for data science or machine learning), consider instances tailored for those tasks.

6. Cost considerations: Balance performance requirements with cost efficiency by selecting instances that meet your needs without unnecessary overhead.

1. Utilize security groups: Define security group rules to control inbound and outbound traffic to your EC2 instances based on protocols, ports, and IP addresses. Restrict access to only necessary resources to reduce the attack surface.

2. Implement network ACLs: Set up Network Access Control Lists (ACLs) at the subnet level to filter traffic and provide additional security for your VPC.

3. Follow the least privilege principle: By configuring security group rules, grant only the minimum required permissions to each EC2 instance and avoid unnecessarily opening ports or protocols.

4. Regularly review and update rules: Periodically review and update security group rules and network ACLs to ensure they align with your current security requirements and best practices.

5. Use Bastion hosts: Employ Bastion hosts to securely administer your EC2 instances in private subnets by controlling SSH or RDP access through the Bastion host.

6. Monitor and log activities: Enable VPC Flow logs to capture information about the IP traffic going to and from network interfaces in your VPC for security analysis and troubleshooting.

1. Right-sizing: Choose the correct instance type based on your workload requirements to avoid underutilization or performance bottlenecks.

2. Monitor performance: Utilize Amazon CloudWatch to monitor CPU utilization, network traffic, and disk performance to identify any performance issues proactively.

3. Auto scaling: Set up auto-scaling groups to automatically adjust the number of EC2 instances based on traffic patterns to optimize performance and costs.

4. Use spot instances: Leverage EC2 Spot Instances for non-time-sensitive workloads to benefit from cost savings while maintaining performance.

5. Optimize storage: Utilize Amazon EBS and instance storage efficiently by choosing the appropriate type and size for your workload.

6. Networking optimization: Configure Security Groups and Network ACLs to secure your instances and manage network traffic effectively.

7. Update regularly: Keep your EC2 instances up to date with the latest patches and updates to ensure optimal performance and security.

8. Backup and restore: Implement regular data backups and create Amazon Machine Images (AMIs) for easy restoration in case of failures.

A logging aggregator collects and centralizes log data from various sources in a single location for easier monitoring, analysis and troubleshooting. Logging aggregators help manage large volumes of log data efficiently and provide valuable insights into system performance, security incidents, and application behavior.

  • Implement security groups to control inbound and outbound traffic to your EC2 instances
  • Enable MFA for accessing your AWS account and EC2 instances
  • Keep your EC2 instances up to date with the latest security patches
  • Implement network access control lists (NACLs) to control traffic at the subnet level
  • Utilize encryption for data at rest and in transit
  • Follow the principle of least privilege and restrict IAM permissions
  • Set up Amazon CloudWatch to monitor your EC2 instances
  • Implement regular backups of your EC2 instances and data
  • Payment and pricing: On-demand instances are paid at a higher hourly cost, while reserved instances are sold on either a one—or three-year term with a lower hourly rate.
  • Flexibility: On-demand instances allow you to start and stop instances as needed, while reserved instances offer capacity reservation, ensuring your instances are always available when needed.
  • Cost optimization: On-demand instances are suited for short-lived workloads, and reserved instances are for steady-state workloads with predictable usage patterns.
  • Distribute your workloads evenly across target instances to ensure optimal resource utilization and prevent overloading any single instance.
  • Monitor traffic patterns regularly to anticipate peak demands and adjust your LCU allocation to handle sudden spikes effectively.
  • Categorize your target instances into different target groups based on their functionalities.
  • Enable auto-scaling for your EC2 instances to adjust capacity automatically based on changing traffic conditions, ensuring a seamless and responsive load-balancing experience.
  • Utilize AWS ELB monitoring tools to track LCU usage and performance metrics, enabling you to fine-tune your settings for optimal efficiency.

When comparing Classic Load Balancer and Application Load Balancer on AWS, there are key differences to consider:

Classic Load Balancer:

  • Operates at both the application and network layers
  • Ideal for applications that rely on the TCP protocol
  • Suitable for simple load-balancing needs

Application Load Balancer:

  • Operates strictly at the application layer
  • Supports multiple types of content-based routing
  • Offers advanced routing capabilities like host-based and path-based routing

NIST SIEM requirements and standards are typically updated to reflect technological changes, cybersecurity threats and best practices. NIST generally recommends regularly reviewing and updating security measures, including SIEM requirements, to ensure they remain effective against evolving threats and vulnerabilities.

NIST SP guidelines provide detailed requirements and standards to help organizations develop, implement and maintain effective SIEM solutions that align with industry best practices and regulatory compliance. Following NIST SP guidelines is essential for organizations looking to harden their security posture, mitigate risk and improve incident response capabilities.

Challenges in operational intelligence include data integration from various sources, ensuring data accuracy, dealing with real-time data processing and establishing effective data visualization for actionable insights. Additionally, organizations often face challenges in adopting new technologies, maintaining data security and aligning operational intelligence initiatives with strategic business goals.

CloudWatch Logs is dedicated to log management and analysis, while CloudTrail is focused on providing an audit trail and visibility into AWS API activity and changes within your account. Each service plays a distinct role in monitoring and maintaining the security and performance of AWS services.
 

  • AWS X-Ray: A service that helps you trace requests as they travel through your AWS application. With X-Ray, you can analyze and debug performance bottlenecks, identify errors, and optimize your application for better performance.
  • ManageEngine Applications Manager: A comprehensive application performance monitoring tool that supports monitoring various AWS services, including EC2 instancesRDS databases, and S3 buckets. It provides insights into the performance of your applications running on AWS.

Cloud infrastructure security is undergoing a significant transformation with the integration of AI. AI enhances threat detectionautomates responses to security incidents and strengthens overall cybersecurity measures within cloud environments. By utilizing AI-powered tools like machine learning algorithms, security teams can detect anomalies and potential threats in real time, allowing for proactive mitigation of security risks. Additionally, AI can assist in analyzing vast amounts of security data quickly and accurately, enabling faster incident response and reducing the time to identify and contain security threats.

Common challenges faced when implementing cloud infrastructure solutions include data security concerns, compliance issues, selecting the right cloud service provider, integrating existing systems with the cloud, cloud management costs, ensuring scalability and flexibility, dealing with potential downtime or outages and training staff to handle a new cloud technology proficiently. In addition to cloud infrastructure management challenges, organizations often face challenges related to data migration, network performance and optimizing resource utilization in a cloud environment.

  • Conduct routine audits
  • Test your incident response procedures regularly
  • Confirm you have visibility into all cloud assets and activities
  • Ensure it meets industry compliance standards and regulations
  • Verify it covers all aspects of cloud security, including threat detection, vulnerability management and data protection
  • Turn on real-time alerting
  • Implement continuous monitoring

PCF can support hybrid cloud environments effectively by providing a consistent platform for deploying and managing applications across public and private clouds. With PCF, organizations can leverage the flexibility of hybrid environments to optimize resource usage, enhance scalability and improve overall operational efficiency.

Not always. The accuracy of the analysis depends on data quality, the expertise of the individuals conducting the analysis and the thoroughness of the investigation process. Log data is at the atomic level of data, making it the most helpful and accurate for root cause analysis.

When an alert is triggered based on suspicious activity or a security breach in the cloud environment, cloud security monitoring solutions automate security incident response by using predefined rules and remediation playbooks to detect and automatically respond to security incidents swiftly and effectively.

Public clouds offer broader monitoring options and tools, often integrated into the service, but they are subject to the shared responsibility model. On the other hand, private clouds provide more control over security measures but require the organization to independently set up and manage monitoring tools and the cloud’s security. Both environments need continuous monitoring for threats, vulnerabilities, access control and data protection to ensure the overall security posture.

Automated tests play a vital role in continuous delivery by ensuring that code changes are thoroughly tested and validated throughout development. For example, an automated test to help detect bugs, errors, and issues early on allows teams to address them promptly and maintain the stability and quality of the software. Development teams can run automated tests frequently and consistently, enabling rapid feedback on the impact of code changes and facilitating faster and more reliable software releases

AI can analyze vast amounts of data in real-time to detect anomalies, suspicious activities and potential threats that may go unnoticed by traditional methods. Using machine learning algorithms, AI can help automate monitoring, reduce false positives and improve response times to security incidents.

The duration of root cause analysis can vary depending on the issue’s complexity. It can range from a few hours for simpler problems to several weeks for more intricate issues.

An SLA violation can result in service credits, penalties or financial reimbursements to the affected party. To remedy an SLA violation, the service provider may need to offer additional services, extend the agreement term, or compensate the customer.

Common challenges in implementing service-level indicators include defining relevant and measurable metrics, aligning SLIs with business goals, ensuring the accuracy and reliability of data collection, setting realistic targets, dealing with changing user expectations, and effectively communicating SLI data to relevant stakeholders.

Deciding which SLIs to track is a collaborative decision-making process involving input from cross-functional teams such as product, engineering and customer service. By engaging stakeholders from various departments, organizations can select SLIs that accurately reflect the service quality and ensure they track the most relevant aspects of performance and user experience.

Continuous monitoring ensures compliance with industry regulations and standards by providing real-time visibility into an organization’s security posture. Organizations can promptly identify deviations from compliance requirements by continuously monitoring security controls and rapidly detecting and addressing potential threats or security incidents. This proactive approach helps organizations maintain continuous compliance, mitigate risks and demonstrate adherence to regulations.

A continuous monitoring solution should provide real-time visibility into security controls across the entire organization, identify security threats promptly, monitor for potential threats continuously, ensure compliance with security standards and regulations, offer vulnerability management capabilities, allow ongoing awareness of emerging threats and enhance the organization’s security posture through proactive risk monitoring.

Securing CRUD functionality in a database involves following several best practices to protect data integrity and prevent unauthorized access. Some key best practices include:

  • Utilize role-based access control (RBAC) or attribute-based access control (ABAC)
  • Use parameterized queries or prepared statements to prevent SQL injection attacks
  • Encrypt sensitive data at rest and in transit
  • Adhere to the principle of least privilege
  • Maintain audit trails to track changes made through CRUD operations
  • Use secure communication protocols like HTTPS to encrypt data transmitted between the application programming interface (API endpoints) and the database server
  • Keep database systems updated with security patches and updates
Implement database activity monitoring tools

Developers often face several common challenges when implementing CRUD procedures.

  • Data validation errors
  • Managing concurrent access
  • Error handling
  • Performance optimization
  • Implementing proper security measures
  • Ensuring that CRUD operations are atomic, consistent, isolated, and durable (ACID properties)
  • Managing versioning of data and auditing changes
Creating comprehensive tests for CRUD operations and maintaining the codebase

A SIEM solution can enhance threat detection and response by consolidating and analyzing log data from various sources, such as application logs, system logs, security logs and endpoint logs. This unified view of log data allows for real-time monitoring of security events, anomaly detection and correlation of incidents across the network.

An organization should store SIEM logs based on compliance requirements, security needs and operational capabilities. It is recommended to retain logs for a period ranging from 90 days to one year to ensure effective threat detection, incident response and compliance with regulations. Industries may have specific retention periods mandated by regulatory bodies. For example, it’s six years for HIPAA.

If your organization faces challenges with manual and time-consuming incident response, struggles to integrate different security tools effectively, aims to accelerate incident response and enhance accuracy or seeks to improve overall security operations efficiency, implementing a SOAR platform can help.

By incorporating security practices into every stage of development, organizations can proactively enforce compliance standards and build secure systems from the ground up. DevSecOps helps identify and remediate security vulnerabilities early on by, for example, using interactive application security testing (IAST) tools to evaluate an application’s potential vulnerabilities in a production environment. These risk management procedures are essential for meeting regulatory requirements and avoiding potential penalties for non-compliance. Maintaining compliance becomes a natural byproduct of a well-implemented DevSecOps approach.

Agile software deployment is a method of releasing software in short, frequent cycles with the capability to adapt and respond to change quickly. It emphasizes iterative development, collaboration between cross-functional teams and customer feedback. Agile deployment practices aim to deliver high-quality software efficiently by breaking the development process into smaller, manageable increments.

A work instruction for standard operating procedures is a detailed document that provides specific guidance on how to carry out a particular task or process outlined in an SOP. It offers step-by-step instructions with clear descriptions, visuals, and examples to help employees effectively understand and execute the procedures. Work instructions break down complex procedures into manageable tasks, ensuring consistency, quality and compliance with set standards.

Machine learning and artificial intelligence algorithms can collect and analyze vast amounts of threat data to identify potential threats, patterns and anomalies that may go unnoticed. With machine learning models, organizations can automate threat intelligence feeds to detect cyber threats, predict future attack trends, prioritize security alerts and continuously improve their threat detection and response mechanisms.

  • Automated security testing at various stages of the software development lifecycle
  • Security scans within the build process to detect security flaws promptly
  • Software composition analysis and dynamic and interactive application security testing
  • Real-time security monitoring to detect and respond to security threats
  • Develop and regularly test an incident response plan to address security breaches
  • Easy scaling of containerized applications by adding or removing nodes
  • It ensures high availability of applications
  • Built-in load-balancing capabilities
  • Simplified service discovery within the cluster, allowing containers to communicate with each other using service names
  • Support for rolling updates, enabling seamless deployment of new container versions without downtime
  • Secure communication between nodes and containers
  • Easy deployment
  • Deployment flexibility

Docker Swarm is commonly used in DevOps workflows to orchestrate containerized applications and ensure high availability, load balance and scale across multiple nodes. Its use cases include simplifying deployment, managing microservices architecture, and improving resource utilization. By leveraging Docker Swarm, teams can automate deployment processes, enhance resilience, and streamline continuous integration and continuous deployment (CI/CD) pipelines. This solution facilitates seamless scaling, fault tolerance and efficient resource allocation, making it a valuable asset in modern DevOps practices.

Docker Machine serves as a provisioner for Dockerized environments, enabling users to create and manage Docker hosts on local machines or cloud platforms effortlessly. It automates setting up Docker instances, streamlining workflow and enhancing efficiency. Docker Hub functions as a cloud-based registry service for Docker images. It is a repository where developers can store, share, and access Docker images privately or publicly. Docker Hub is a central hub for collaboration and distribution of containerized applications.

A threat intelligence program is a comprehensive initiative that involves the systematic collection, analysis and dissemination of data and insights related to cybersecurity threats. It is designed to help security teams identify potential threats, understand the threat landscape and effectively respond to cyber-attacks.

When selecting a threat intelligence platform, look for real-time threat detection capabilities, integration with existing security tools, automation of threat analysis, customizable threat feeds, scalability for growing needs and a user-friendly interface for security professionals.

  • Conduct a tool audit 
  • Identify the core functionalities required to meet business objectives
  • Prioritize tools that offer integration
  • Implement a centralized platform to replace individual tools

Companies can refer to industry benchmarks such as the Accelerate State of DevOps report, which provides detailed insights into high- and low-performer metrics across various industries. The DevOps Research and Assessment (DORA) team has also established standards for measuring metrics like deployment frequency, lead time, restore service, and change failure rate. These benchmarks help companies assess their performance and identify areas for improvement in software delivery and development practices.

High performers

  • Exhibit higher deployment frequency, a shorter lead time and lower change failure rates than a low performer.
  • Excel in metrics such as mean time to restore service, operational performance and overall software delivery performance.
  • Often leverage continuous delivery practices and value stream management to enhance their engineering team’s productivity and efficiency.

Low performers

  • Struggle with a slower deployment process, a longer lead time and higher change failure rates.
  • May face challenges in maintaining operational performance and successful deployment rates.
  • Often lack the necessary DevOps practices, such as continuous improvement and effective team performance strategies, to optimize their engineering metrics and overall software delivery performance.

To implement encapsulation effectively in a software project, developers should avoid common pitfalls such as over-encapsulation, over-reliance on getter and setter methods, ignoring access modifiers, incomplete encapsulation and violating the Single Responsibility Principle. Key practices include striking a balance between data protection and simplicity, using access modifiers appropriately, ensuring complete encapsulation of all relevant data and maintaining a single, well-defined purpose for each class.

In Python, encapsulation can be implemented using naming conventions and property decorators. By convention, attributes or methods prefixed with an underscore (_) indicate that they are intended to be private and should not be accessed directly from outside the class. For example, consider a class representing a bank account where the balance attribute should be private. In Python, you can achieve encapsulation by defining the balance attribute as “_balance” and providing getter and setter methods or using property decorators to encapsulate access to the balance attribute. This approach restricts direct access to the balance attribute, ensuring data integrity and control over how it is accessed and modified outside the class.

Yes, unstructured logs can contain important security-related information, such as anomalies or error messages, that structured logs might not capture in detail.

Yes, by using log parsing or normalization, you can transform unstructured logs into structured or semi-structured formats for easier analysis.

They offer deeper context by capturing verbose or nuanced information that structured logs might not contain, which helps you detect root causes of system behavior.

Yes. While Sumo Logic is cloud-native, we can ingest logs from a wide range of infrastructure sources and types. We work across all clouds and hybrid (on-prem and cloud) environments.

Sumo Logic can bring all your cloud monitoring into a single view in a unified platform. By tracking dependencies and flows across your entire multi-cloud environment, you get full visibility and deeper context.

The Single Responsibility Principle (SRP) is a fundamental principle in software development that states that a class should have only one reason to change, meaning it should have a single responsibility or job within the application. By adhering to the SRP, each class is focused on performing a specific task or function, making the codebase more modular and easier to understand, maintain, and test. This principle helps avoid code duplication, improves code reusability and enhances overall software design by promoting high cohesion and low coupling between classes.

To effectively implement error budget policies within a development team, clearly define service level objectives (SLOs) and service level indicators (SLIs) that align with the team’s goals. From there, consider the following best practices:

  • Establish a structured process for tracking, monitoring, and reporting on error budgets, error rates, and reliability improvements.
  • Encourage cross-functional collaboration between the development team, site reliability engineers (SRE team) and product owners to prioritize balancing new feature development and system reliability.
  • Regularly review error budget consumption and remaining error budget to make informed decisions and address any SLO violations promptly.
  • Continuously evaluate and adjust error budget policies to meet reliability goals, customer experience standards and availability targets.

Error budgets should ideally be reviewed and recalibrated regularly, typically aligned with the frequency of service level objective (SLO) reviews. This ensures that error budgets remain relevant to performance metrics and organizational goals. Depending on the specific needs of the system and the criticality of the services being provided, error budgets may be reevaluated monthly, quarterly or annually to ensure they accurately reflect the acceptable level of errors that can occur without compromising reliability.

Machine learning algorithms can more effectively detect patterns in activities and behaviors that indicate potential threats. AI assists in contextualizing indicators of compromise within the broader cybersecurity landscape for better decision-making. Deep learning models can identify complex attack vectors and suspicious activities that traditional methods might miss. AI aids in the proactive identification of potential threats by continuously monitoring for behavioral anomalies and IoCs.

Sumo Logic helps prevent typical pitfalls of cloud migration projects. Track optimal performance to recognize potential degradations, ensure you have full visibility, prevent downtime, and stay secure and compliant throughout your migration process.

Sumo Logic supports all major cloud platforms, including AWS, Azure, and Google Cloud. Many customers also monitor and secure Kubernetes, Docker, and other modern microservice-based infrastructure with the Sumo Logic platform.

Sumo Logic is cloud-native, which means our architecture and logs-first approach is ideal for monitoring your cloud, whether you’re in AWS, Azure, Google Cloud, or a combination of clouds. This ensures that we’re scalable and can adapt to your seasonal requirements.

Many organizations that start with Datadog eventually switch to Sumo Logic due to Datadog’s high total cost of ownership and complex, opaque licensing model. With Sumo Logic, customers gain a more predictable pricing structure, flexible licensing, and native SIEM capabilities—all within a single, unified platform. This not only reduces cost but also simplifies operations and improves visibility across their environment.

While data protection focuses on protecting personal and sensitive information and ensuring compliance with data privacy regulations, data security addresses the overall protection of data assets within an organization, including sensitive data and intellectual property, financial information and operational data. Both data protection and data security are essential components of a comprehensive information security management strategy to mitigate risks and safeguard valuable data assets effectively.

  • Risk assessment to identify potential threats and vulnerabilities
  • Security policy outlining the organization’s approach to information security
  • Security controls to implement and enforce security measures
  • Security incident response plan to address security breaches promptly
  • Data protection measures to safeguard sensitive information and personal data
  • Security awareness training to educate employees on security best practices.
  • Compliance with relevant regulations
  • Continuous monitoring and update of security measures
  • Information security risk management to assess and mitigate risks effectively
  • Incident reporting and escalation procedures to handle security incidents efficiently

Log files are crucial for infrastructure management as they provide valuable insights into the performance, security and health of the IT infrastructure. By analyzing log files generated by different components such as servers, applications and network devices, IT professionals can monitor system activities, identify issues, troubleshoot problems, track user actions, and ensure system reliability. Log files are used to detect anomalies, troubleshoot performance issues, monitor security events, track changes made to the infrastructure, and analyze trends for capacity planning.

Google Cloud is renowned for its strong focus on cutting-edge technologies and innovations, making it an ideal choice for companies seeking advanced solutions. On the other hand, Microsoft Azure is often preferred by organizations already using Microsoft products due to its seamless integration with existing systems. Google Cloud emphasizes scalability and flexibility, while Azure offers tools and services that align well with traditional IT environments.

The number of tools required for IT infrastructure management can vary depending on the size and complexity of the organization’s infrastructure. Common tools used in IT infrastructure management include network monitoring, server management, configuration management, performance monitoringsecurity and automation tools.

Sumo Logic offers unified observability and security on a single platform, with native support for SIEM, SOAR, and unstructured data analysis—capabilities not found in Datadog.

While Datadog performs well for telemetry in cloud-native environments, Sumo Logic provides greater flexibility, deeper log analytics, and more powerful correlation across data types, especially in complex or hybrid environments, including both structured and unstructured logs.

We built our platform with the singular purpose of supporting customer analytics on a scalable, reliable, and highly secure foundation. One platform, multiple use cases.

Let us help you integrate your machine data, use the data more efficiently and effectively and free up time to improve productivity and innovation.

In traditional IT infrastructure, data storage is primarily based on on-premise servers and storage devices within the organization’s physical premises. This setup often involves storage area networks (SAN) or network-attached storage (NAS) solutions. On the other hand, modern IT infrastructures leverage cloud storage services, which offer scalability, flexibility, and cost-efficiency.

Cloud storage allows data to be stored and managed remotely on the provider’s infrastructure, eliminating the need for on-premise hardware maintenance and upgrades. Modern IT infrastructures may also employ hybrid cloud storage solutions, combining the benefits of both on-premise and cloud storage for optimal performance and data accessibility.

Hyper-converged infrastructure differs from traditional data center setups by integrating computing, storage, and networking components into a single appliance. This consolidation simplifies management, reduces physical space requirements and enhances scalability compared to the siloed approach of traditional data centers. Hyper-converged infrastructure offers greater flexibility, improved efficiency and easier scaling through its software-defined architecture. In contrast, traditional data center setups typically involve separate hardware for different functions, leading to more complexity and management overhead.

  • Review your IT infrastructure components.
  • Evaluate the efficiency of your IT operations processes.
  • Assess the performance of your technical support services.
  • Analyze your operations analytics.
  • Review your ITOM tools and their effectiveness.
  • Examine your service delivery practices and customer stories.

Artificial intelligence is crucial in optimizing IT operations by automating routine tasks and predictive maintenance, improving incident management, enhancing operations analytics, and enabling operations automation. AI empowers IT operations teams to streamline processes, reduce manual intervention, increase efficiency and provide proactive solutions. By leveraging AI in IT operations, organizations can achieve improved service management, better service delivery and enhance overall operational effectiveness.

Identifying threats early allows IT teams to respond in real-time, which is essential for protecting network assets. Without timely threat detection, organizations risk data breaches and system compromises.

Threat detection focuses on:

  • Identifying threats quickly and accurately
  • Understanding potential threats in the cyber environment
  • Employing effective security tools and response strategies to mitigate damage

Threat detection allows a security team to quickly and accurately identify potential threats to the network, applications, or other assets within the network. This capability is essential for IT security analysts to respond effectively to incidents and mitigate damage.

  • Utilize Kubernetes monitoring tools such as Metrics Server, Kubernetes Dashboard or specialized software to monitor K8 environments effectively.
  • Monitor resource utilization metrics like CPU usage, memory usage and network traffic across all nodes.
  • Set up alerts and notifications based on thresholds for key metrics to proactively detect and address any performance issues or failures within the cluster.
  • Monitor the Kubernetes pod lifecycle, including deployment, scaling and termination events, to ensure the stability and availability of your containerized applications.
  • Track application performance metrics to gain insights into the behavior of your workloads running on the cluster and optimize their performance accordingly.
  • Monitor Kubernetes events and logs to troubleshoot issues, track changes, and ensure compliance with security and operational best practices.
  • Monitor the cluster’s availability and health of services and facilitate seamless communication between components.

A log analysis tool can offer automated log parsing, pattern recognition and anomaly detection functionalities. These tools can automatically ingest log data from various sources, process it in real-time, and generate alerts or reports based on predefined criteria. Another effective method to automate log analysis is with log management platforms that integrate machine learning algorithms or artificial intelligence capabilities. These advanced technologies enable the system to learn normal log patterns and proactively identify deviations or potential security threats without manual intervention.

Threat detection focuses on:

  • Identifying threats quickly and accurately
  • Understanding potential threats in the cyber environment
  • Employing effective security tools and response strategies to mitigate damage

Sumo Logic helps organizations aggregate data, analyze patterns, and configure real-time alerts, allowing for automated response and faster recovery. Its platform leverages advanced machine learning and data protection to strengthen threat detection across cloud infrastructures

Cybersecurity refers to the set of processes, policies and techniques that work together to secure an organization against digital attacks. Cloud security is a collection of procedures and technology designed to address external and internal security threats targeting virtual servers or cloud services and apps.

The ephemerality of a node, container and pod makes monitoring Kubernetes metrics and microservices challenging in a traditional application performance monitoring (APM) tool. With container orchestration can come errors in the Kubernetes application, stemming from high CPU usage, problems with the Kubernetes operator, resource utilization issues or issues with Kubernetes pod, scheduling and deployment.

When considering how long it takes to store logs for log analysis, aligning retention policies with your specific needs and regulatory requirements is essential. While industry best practices generally recommend storing logs for at least three to six months to balance operational insights and storage capacity, organizations may retain logs for longer based on their specific needs and risk management strategies. Some logs are only necessary for seven days, while others might be needed for a year or more.

The log analyzer you choose will need to be able to handle your current log volume and scale as your log data grows. In addition, look for these key features:

  1. Advanced features like real-time log monitoring, customizable alerts and dashboards
  2. Anomaly detection
  3. Reliability management with SLAs
  4. AI-driven alerting
  5. Cloud-scale data ingestion
  6. Unlimited users
  7. Easy and robust query language
  8. Integration with security information and event management (SIEM) systems
  9. Robust correlation analysis and pattern recognition capabilities
  10. Cloud compatibility
  • Common log format (CLF)
  • Extended log format (ELF)
  • Structured Data (JSON, XML)
  • Apache log
  • Syslog
  • W3C extended log file format
  • CSV (Comma-Separated Values)

Yes, Sumo Logic provides log management, infrastructure monitoring, APM and more as part of our full-stack observability solution. Any new telemetry collected from across your tech stack (physical or virtual machines, clouds, microservices, etc.) provides additional context and insights that help you gain visibility into your overall environment.

Logs are the most granular representation of what has happened in the environment. With a single source of truth that teams can agree on, the logs, collaboration can begin. Otherwise, teams fight about data sources and integrity. Logs are foundational and accepted.

Of course any software development can benefit from improved security throughout your workflows. Notably, financial tech, health tech, ecommerce, and government bodies experience the greatest benefits when security is implemented throughout the process through DevSecOps approaches.

As with any collaborative activity, communication skills are essential. Similarly, as with any security-focused approach, familiarity with security and DevSecOps principles are vital for everyone involved. The main skill that’s often overlooked is having a growth or learning mindset – teams will need to adopt new frameworks and approaches to their technical work, which may require learning new skills or breaking old habits.

  • Consider the level of detail necessary for logging, such as error messages, informational messages, and debug information.
  • Identify the different log levels available to match the application’s needs.
  • Start with a broader log level and adjust based on the volume and nature of the log messages received during testing to ensure relevant information is captured without overwhelming the logs.
  • Regularly review and fine-tune log levels based on changing requirements and application behavior to maintain an optimal logging configuration.

The log levels play a crucial role in determining the amount of detail captured in a log message, thereby influencing the visibility into the system’s operations and potentially sensitive information exposure.

High log levels
Risk: Setting log levels too low can generate excessive detail, including sensitive information like passwords, API keys, or user data, increasing the risk of unauthorized access in case of a security breach.
Recommendation: Avoid using DEBUG level or TRACE level in production environments to prevent sensitive information exposure and potential security vulnerabilities.

Medium log levels
Risk: While INFO level provides important informational messages, it might inadvertently leak sensitive details if not carefully crafted.
Recommendation: Ensure that INFO messages do not contain sensitive data; consider masking or obscuring critical information to mitigate risks.

Low log levels
Risk: While higher log levels help identify errors and critical issues, they may also reveal system weaknesses or potential attack vectors to malicious actors.
Recommendation: Properly handle and monitor warnings, errors and fatal messages to prevent attackers from exploiting known vulnerabilities.

Custom log levels
Risk: Introducing a custom level can lead to inconsistency or confusion in logging practices, potentially impacting the overall security posture.
Recommendation: If you’re implementing custom log levels, ensure clear documentation and alignment with security best practices to minimize the risk of misconfiguration.

Aligning log management practices with security frameworks such as PCI DSS helps ensure a holistic approach to information security. Organizations can enhance threat detection capabilities and streamline incident response processes by correlating log data with security events. Additionally, integrating log management with vulnerability management tools enables proactive identification and mitigation of security risks.

These can vary depending on your organization, but include cultural resistance, skills gap, challenges with tech stack or tools, and lack of buy in.

Encourage a culture of collaboration built on shared data. If everyone can agree on the truth, they’re more likely to work together. Integrate security practices early, and automate as much as possible so that DevSecOps doesn’t just feel like additional workload.

You can measure success through a range of KPIs including vulnerability detection rate, MTTD/MTTR, compliance readiness time and resourcing required, and team collaboration efficiency. Because DevSecOps practices can reduce tool sprawl, you may also notice improvements in budget, data sprawl, and alert fatigue.

Cloud infrastructure security is a set of practices designed to protect cloud environments, sensitive data, and supporting systems from unauthorized access and security threats. This includes measures for cloud data security, identity and access management (IAM), application security, network security, and the protection of cloud resources and services.

Aligning log management practices with security frameworks such as PCI DSS helps ensure a holistic approach to information security. Organizations can enhance threat detection capabilities and streamline incident response processes by correlating log data with security events. Additionally, integrating log management with vulnerability management tools enables proactive identification and mitigation of security risks.
 

  • Issues with compatibility between different data sources
  • Volume and variety of data generated
  • Ensuring data quality and accuracy
  • Establishing secure data connections
  • Real-time data processing
  • Aligning various data formats for analysis and integration
  • Handling unstructured data
  • Managing data storage and retrieval effectively
  • Addressing privacy and security concerns
  • Optimizing data collection processes for scalability and efficiency

Traditional data warehousing is geared towards historical reporting and business intelligence, while machine data acquisition is more about real-time monitoring, predictive maintenance, and obtaining actionable insights from unstructured or semi-structured machine-generated data to optimize operations and performance.

  • Data volume
  • Data variety
  • Data velocity
  • Data veracity
  • Data value extraction
  • Data integration
  • Data quality assurance
  • Data security
  • Data privacy concerns

Active Directory is a specialized software tool for administrators and security management teams of Windows domain networks to manage and deploy network changes and system or security policy changes to all machines connected to the domain or defined groups of users or endpoints. Active Directory employs a unique methodology for structuring network objects that lets network admins deploy changes in an organized and streamlined way without changing each object individually.

An external audit by a compliance auditor (also known as an external auditor or compliance officer) will conduct an audit process to assess the internal policies of a company’s compliance program and determine if its fulfilling its compliance obligations.

  • Define clear business objectives and key performance indicators (KPIs) to focus data collection efforts.
  • Invest in proper data collection tools and technologies to gather relevant machine data effectively.
  • Utilize machine learning algorithms to analyze large volumes of data and identify patterns or anomalies.
  • Implement real-time data monitoring systems to address issues and opportunities promptly.
  • Integrate machine data with sources like production data or customer feedback for comprehensive insights.
  • Regularly review and update data quality processes to maintain accuracy and reliability.
  • Train employees to interpret data effectively and make informed decisions based on insights.
  • Collaborate with data scientists or analysts to explore advanced analytics techniques for deeper insights.
  • Establish a feedback loop to improve data collection practices and analysis methods continuously
  • Ensure data privacy and security measures are in place to protect sensitive machine data
  • Leverage machine-generated data, such as production and log data, to uncover patterns and trends for predictive maintenance, real-time data monitoring, and production process optimization.

Managed SIEM services can suit small and medium-sized businesses (SMBs) and enterprise-scale organizations. SMBs that lack the resources and expertise to manage and monitor their security environment effectively make a managed SIEM service a cost-effective solution to enhance their security posture. Enterprise-scale organizations with complex IT infrastructures and higher security needs can benefit from the scalability, advanced threat detection capabilities and round-the-clock monitoring provided by managed SIEM services.

Managed SIEM providers typically offer pricing models based on factors such as the level of services required, the volume of data monitored, and the complexity of the organization’s IT environment. Common pricing structures include subscription-based models with monthly or annual fees, usage-based models where costs scale with the amount of data processed and tiered pricing based on the depth of security services offered. Some providers may also charge setup fees, customization fees for tailored services, or additional fees for add-on features like threat intelligence feeds or incident response support.

Look for a provider that offers comprehensive security monitoring capabilities, advanced security analytics and threat detection features, 24/7 security operations center support, seamless integration with your existing security infrastructure, proactive threat hunting services and incident response expertise. It’s paramount that you choose a managed SIEM provider that aligns with your organization’s security requirements and can effectively mitigate potential threats.

  • Implement automated configuration management tools
  • Utilize version control systems for configurations
  • Regularly audit and compare configurations against a baseline
  • Enforce strict change management processes
  • Use immutable infrastructure to eliminate drift through immutable server instances

Immutability enhances infrastructure management by ensuring that infrastructure components remain unchanged once deployed. This approach eliminates configuration drift and unauthorized changes, leading to increased stability and security in the infrastructure. Immutability simplifies deployment processes, facilitates easier scaling and enhances reliability by enabling consistent and predictable environments. Additionally, immutability promotes better version control, reduces the risk of errors, and streamlines troubleshooting processes in the infrastructure management lifecycle.

Adherence to NIST SIEM requirements and standards is crucial for meeting both regulatory and corporate compliance requirements, such as NIST Cybersecurity Framework (CSF). It’s important to keep in mind that compliance ensures meeting specific requirements that are often a baseline, and does not mean security measures are adequate enough to protect against malicious actors. Following the guidelines set by NIST is a basic requisite for aligning security measures with information security best practices.

  • Dealing with huge data volume generated by various components
  • Ensuring data reliability and quality for accurate insights
  • Integrating different tools for monitoring and observability across the stack
  • Managing security concerns in a cloud-based observability solution
  • Troubleshooting a performance issue effectively with actionable insights
  • Handling distributed system complexity for comprehensive visibility
  • Balancing the need for real-time monitoring with minimal impact on system performance
  • Scaling observability practices to match the growth of the system and data team
  • Incorporating best practices for incident management and response
  • Aligning observability efforts with user experience and business goals

Telemetry data plays a crucial role in enhancing observability by providing real-time insights into the performance and behavior of systems. It enables monitoring of various metrics such as response times, error rates and resource utilization, which helps in detecting issues, optimizing performance and ensuring reliability. By collecting telemetry data from different sources within a system, organizations can gain comprehensive visibility into how their applications and infrastructure are functioning, leading to improved observability and actionable insights for better decision-making

The OIF stands out from other integration frameworks’ focus on flexibility, interoperability, and extensibility. Unlike traditional integration frameworks that may be more rigid and closed, the OIF promotes easy integration with a wide range of systems and tools through open standards and APIs. This approach allows for greater customization, scalability, and seamless connectivity across different applications, data sources and third-party systems. By emphasizing openness and collaboration, the OIF enables organizations to adapt quickly to changing business requirements and leverage the power of modern applications, cloud computing, and artificial intelligence for enhanced functionality and improved business processes.

  • Expertise in application integration, data integration, cloud computing, and software development.
  • Familiarity with connecting various systems, custom integration, and data sources.
  • Knowledge of modern applications, automation, artificial intelligence
  • Experience working with third-party providers

Artificial intelligence (AI) enables the automation of data analysis, providing real-time insight, facilitating predictive maintenance, and improving operational efficiency. By leveraging AI technologies such as machine learning and advanced analyticsoperational intelligence platforms can process large volumes of data from multiple sources, including historical and real-time data, to generate actionable insights for informed decision-making. AI algorithms can also help identify patterns, trends and anomalies in the data, enabling organizations to optimize their business operations and achieve operational excellence.

With PCF, developers can focus on building and coding their microservices without worrying about the underlying infrastructure. PCF offers features like service discovery, load balancing, and auto-scaling, which streamline the deployment and operation of microservices. Additionally, PCF supports continuous delivery practices, allowing teams to quickly and efficiently roll out updates to their microservices-based applications. Overall, PCF enhances the agility, scalability, and reliability of microservices architecture, making it easier for organizations to embrace and benefit from this modern approach to application development.

Challenges may arise in navigating the deployment of PCF across various cloud platforms, such as Google CloudAmazon Web Services (AWS), Microsoft Azure, and others, and in ensuring smooth application migration to the cloud environment.

Examples of polymorphism in Java include method overriding, where a subclass provides a specific implementation of a method already defined in its superclass, and method overloading, where methods within the same class have the same name but different parameters. In Python, polymorphism can be seen in function overloading, where functions of the same name can behave differently based on the number or types of parameters, and operator overloading, allowing operators to behave differently based on the operands they work with.

Polymorphism in data analytics and data science offers significant advantages by enabling the creation of flexible and reusable code that can adapt to various data types and structures. More efficient handling of diverse datasets enhances the scalability and modularity of data analysis processes. By leveraging polymorphism, data analysts can write generic algorithms that operate on different data types without needing explicit type checking, streamlining code maintenance and promoting code reusability. Additionally, polymorphism facilitates the implementation of inheritance hierarchies, promoting code organization and facilitating the management of complex data structures commonly encountered in data science tasks.

Inheritance in object-oriented programming allows a new class to inherit attributes and methods from an existing class. This concept is significant because it promotes code reusability, reduces redundancy, and facilitates the creation of a hierarchy among classes. Inheritance enables the formation of parent-child relationships, allowing child classes to extend or override the behavior of their parent classes. This results in a more organized and efficient code structure, making it easier to maintain and scale software projects.

Traditional data analytics involves analyzing historical data to identify trends and gain actionable insight for decision-making. On the other hand, real-time analytics focuses on analyzing data as it is generated to provide immediate insights and enable swift decision-making. Real-time big data analytics combines the speed of real-time analytics with the vast amount of data in big data sets to provide instant insights on large, complex data sets

Machine learning enables automated model training and prediction in real time. By leveraging machine learning algorithms, organizations can analyze massive volumes of data in real time, extract valuable insights, detect patterns, and make predictive decisions instantaneously. Machine learning algorithms can adapt and learn from new data on the fly, continuously improving the accuracy and efficiency of real-time analytics. This dynamic nature of machine learning enhances the speed and accuracy of real-time data processing, enabling organizations to derive actionable insights quickly and make informed decisions in the face of rapidly changing data streams.

  • Fault Tree analysis visually represents the various factors contributing to an issue.
  • Effect analysis examines the consequences or effects of an event or problem to identify the root cause that led to the outcome.
  • Causal factor analysis focuses on investigating specific factors or events that directly contribute to the occurrence of a problem or event.
  • Scatter diagrams show the relationship between two variables, helping to identify patterns or correlations that may reveal the underlying cause of a problem.
  • Pareto analysis, also known as the 80/20 rule, is a technique used to prioritize potential causes by identifying the most significant factors responsible for most problems or issues.
  • Effect diagrams, also called Ishikawa or fishbone diagrams, categorize the potential cause of a problem into different branches or categories, making it easier to identify the root cause.
  • A dedicated security team
  • A well-defined incident response plan
  • Advanced security tools, like SIEM
  • Real-time continuous monitoring of network traffic, system logs and user activity
  • Regular vulnerability assessments of systems and applications
  • Security automation processes and workflows
  • Ongoing security awareness training

SecOps and DevOps are two distinct but complementary disciplines within IT operations. While DevOps focuses on accelerating the software development process by fostering collaboration between development and operations teams, SecOps defines the organization’s security practices as a whole. Combining these two disciplines forms DevSecOps, the practice of ensuring apps are secure throughout the software development lifecycle, including in the code itself.

Essential tools for SecOps include security information and event management (SIEM) tools, threat intelligenceendpoint detection and response (EDR), vulnerability management, network traffic analysis and continuous monitoring tools. These tools enable security teams to proactively defend against potential threats, respond to incidents efficiently and maintain a strong security posture across the organization.

Threat intelligence focuses on identifying and understanding potential threats, such as cyber or physical security risks. In contrast, security intelligence encompasses a broader scope, including threat intelligence, but also involves gathering information on security risks, vulnerabilities and overall security posture. Threat intelligence feeds into security intelligence by providing specific insights into potential risks, which helps develop more effective security strategies and countermeasures to protect against diverse threats.

Artificial intelligence is crucial in security intelligence because it enhances threat detection, automates response actions and enables predictive analysis of potential threats. AI algorithms can analyze large volumes of data to identify patterns and anomalies, helping security teams detect and respond to cyber threats more efficiently. Additionally, AI technologies can aid in identifying vulnerabilities, predicting security risks and providing actionable intelligence to improve overall cybersecurity posture.

Security teams can enhance their remediation efforts by implementing automation tools for faster identification and patching of vulnerabilities, conducting regular training on the latest security trends, collaborating with other departments, utilizing threat intelligence and risk scoring for proactive risk identification and prioritization, conducting post-incident reviews for learning, engaging with external security experts and implementing continuous monitoring systems for real-time threat detection, investigation and response.

  • Identifying threats and vulnerabilities through assessments
  • Prioritizing threats and vulnerabilities based on risk
  • Developing a remediation plan
  • Implementing patches or fixes
  • Testing to ensure the effectiveness of remediation
  • Communicating progress to relevant stakeholders
  • Continuously monitoring for new threats and vulnerabilities.

Security remediation focuses on identifying and addressing threats and vulnerabilities to prevent further security breaches and limit the blast radius of an attack. Incident response is the entire process of handling security incidents after they have occurred. Remediation is about fixing underlying issues to strengthen security posture, whereas incident response deals with containing, investigating, and recovering from security breaches or incidents.

One notable trend is the adoption of generative AI to automate SLA management processes, improving accuracy and reducing manual effort. Additionally, integrating performance metrics and key performance indicators (KPIs) in SLAs is gaining prominence, enabling better measurement of service quality and adherence to customer expectations.

Cloud service has also revolutionized SLAs by offering increased service availability and scalability. Moreover, the focus on customer experience and clear expectations influences the design of more effective SLAs that align with customer needs. Overall, technological advancements and a shift towards customer-centric practices are shaping the future of service-level agreements.

Key components of an effective SLA:

  • Clearly define the services being provided and the responsibilities of both parties.
  • Outline specific metrics or key performance indicators (KPI), such as response time, uptime, and resolution time.
  • Set clear, measurable objectives for each metric to ensure accountability.
  • Detail how performance will be measured, reported, and reviewed.
  • Include steps for escalating issues that are not resolved within agreed-upon timeframes.
  • Clearly define the roles and responsibilities of the service provider and the customer.
  • Ensure the SLA complies with relevant laws and regulations and establishes a governance structure.
  • Address how changes to the SLA will be handled and communicated.
  • Include conditions under which either party can terminate the agreement.
  • Specify any service credits or penalties for not meeting the agreed-upon service levels.

SLIs, SLOs and SLAs are interconnected components that play crucial roles in ensuring service reliability and performance. SLIs serve as the metrics to measure performance. SLOs set performance targets, and SLAs formalize these targets into contractual agreements between the service provider and the customer, establishing clear expectations and accountability. The relationship between SLIs, SLOs, and SLAs is hierarchical, with SLIs informing SLOs and SLOs, forming the basis of SLAs to ensure service quality and reliability.

Reliability standards refer to established criteria or guidelines used to ensure the reliability of a service. These standards typically outline best practices, requirements, and expectations related to service reliability. On the other hand, reliability targets are specific goals or objectives set by a service provider to achieve a desired level of reliability. Reliability targets are measurable and quantifiable, aiming to meet or exceed the defined standards to provide a reliable service to customers. While reliability standards set the overall framework for reliability, targets focus more on specific performance indicators that must be met.

Observability is crucial in maintaining service reliability by providing insights into system performance, identifying issues quickly, facilitating timely responses, and enabling proactive measures to prevent incidents. Organizations can ensure high availability, meet customer expectations, and enhance customer experience by monitoring key metrics and utilizing an observability tool. Observability helps detect potential failures, optimize system reliability, and effectively meet reliability standards.

The best approach to automating SIEM-log analysis involves implementing intelligent automation tools, leveraging machine learning algorithms and utilizing predefined correlation rules to process and automatically analyze log data in real time. By setting up automated alerts for specific security events, creating customized dashboards for visualizing log data and integrating threat intelligence feeds, organizations can establish a more efficient and proactive approach to SIEM-log analysis. Additionally, incorporating automated response mechanisms and orchestration tools can further enhance the automation of SIEM-log analysis, enabling swift and effective incident response actions.

Security teams can utilize syslog servers for SIEM-log file management. By configuring data sources to send their logs to a centralized syslog server, security teams can ensure that all relevant log information is aggregated in one location, allowing for easier monitoring and analysis. A syslog server can also support secure log transfer protocols to safeguard the integrity and confidentiality of log files, ensuring sensitive information is protected from unauthorized access or tampering.

SIEM platforms help organizations ensure compliance by centralizing and correlating log data from various sources to provide a unified view of security events. By proactively monitoring and analyzing logs in real-time, SIEM solutions can detect and alert potential compliance violations, unauthorized access attempts or security policy breaches. SIEM platforms can also generate detailed reports and audit trails based on log data, facilitating compliance audits and demonstrating adherence to regulatory standards such as GDPR, HIPAAPCI DSS, and others.

Security teams can utilize syslog servers for log file management by centralizing the collection, storage and analysis of log data from various devices and applications in a network. By configuring devices to send their logs to a centralized syslog server, security teams can ensure that all relevant log information is aggregated in one location, allowing for easier monitoring and analysis.

A Syslog server also provides features such as log rotation, archiving and search capabilities, enabling security teams to efficiently manage and access historical log data for investigations and compliance. Additionally, a syslog server can support secure log transfer protocols to safeguard the integrity and confidentiality of log files, ensuring that sensitive information is protected from unauthorized access or tampering.

The artificial intelligence and automation capabilities of SOAR streamline security operations by enabling security teams to orchestrate and automate tasks across different security tools. This automation reduces the manual effort required to respond to an incident, enhances response times to security incidents and allows quicker and more effective containment and remediation. By incorporating AI algorithms, SOAR platforms can prioritize incidents and even make decisions without human intervention, improving security operations’ overall efficiency and effectiveness.

  • Integrating with existing security tools
  • Ensuring seamless communication between different systems
  • Training security analysts on how to effectively use the tool
  • Customizing a SOAR solution to fit organizational needs
  • Handling a large volume of security alerts and incidents efficiently
  • Managing the complexity of automated processes
  • Maintaining the accuracy and relevancy of threat intelligence feeds

Scaling software deployment involves optimizing processes and infrastructure to handle larger workloads efficiently. Here are some key strategies to scale software deployment:

  • Thorough planning and preparation
  • Releasing secure code
  • Clear communication and coordination among team members
  • Comprehensive testing to ensure software quality
  • Automation of deployment processes
  • Version control and tracking changes
  • Monitoring and logging for identifying issues
  • Compliance with security standards
  • Deployment schedules to reduce error-prone rushing
  • Scalability for future growth
  • Backing up data for disaster recovery
  • Documentation for easy maintenance and troubleshooting

Here are some KPIs that can be particularly useful to monitor:

  • Compliance rate
  • Error rate
  • Training completion rate
  • Time or resources saved by following the procedures
  • Incident rate
  • Customer satisfaction
  • Evaluating the uniformity of outputs or results from following SOPs
  • Employee feedback
  • Cost savings
  • All log entries adhere to a standardized structured format
  • Embed relevant contextual information within log messages
  • Augment log messages with enriched data such as timestamps, log level and source indicators
  • Implement a centralized log management system
  • Use regular expression filtering and extract specific log entries based on predefined criteria
  • Use Mapped Diagnostic Context (MDC) to enrich log messages with contextual information dynamically during runtime
  • Automate log data collection
  • Implement log rotation strategies to manage log file sizes
  • Retain historical log data for compliance and analysis purposes
  • Quicker and more efficient analysis
  • Improved troubleshooting and root cause analysis
  • Simpler log correlation
  • Easier integration and automation
  • Logical, searchable and insightful logs

The JSON format is the favored logging framework for generating structured logs due to its ability to organize log data in a way that is logical, searchable and insightful. JSON enables easy parsing and searching of log entries, which enhances the efficiency of log analysis. Moreover, the consistent format of structured logs simplifies correlating specific log entries and tracking performance trends, contributing to improved scalability and integration of log analysis tools.

Telemetry data can enhance user experience and engagement by providing valuable insights into user behavior, which can help optimize systems and services to meet user needs and preferences. By leveraging telemetry data, organizations can make informed decisions to improve user interfaces, personalize experiences, and promptly address issues. This proactive approach based on real-time data collection and analysis enables companies to enhance user engagement, resulting in a more positive and tailored user experience.

Key metrics to monitor in telemetry data for cybersecurity purposes include network traffic patterns, system performance metrics, security incidents, threat intelligence data, user behavior anomalies, security posture assessments, data transmission rates, remote monitoring alerts and actionable insights derived from telemetry events. By closely monitoring these metrics, cybersecurity teams can proactively detect and respond to potential threats, enhance the security posture of their networks and leverage telemetry data for effective threat detection and incident response.

Unlike traditional testing, TaaS allows companies to scale their testing efforts based on project requirements, leading to greater flexibility and cost-effectiveness. In contrast, traditional testing methods often involve in-house testing teams that may lack the specialized expertise or resources required for certain types of testing, such as performance testing, penetration testing or security testing. TaaS providers, on the other hand, have access to a diverse range of testing tools, technologies and skilled professionals to address various testing needs efficiently and effectively.

  • Expertise in software testing
  • A comprehensive range of testing services
  • An ability to scale testing efforts
  • Experience in performance, functional, and security testing
  • Strong focus on quality assurance
  • Utilization of automation testing tools
  • Reliability in delivering results
  • Proficiency in application security and compatibility testing
  • Availability of managed testing services
  • Proficiency in regression testing and user acceptance testing
  • Adeptness in mobile testing and API testing
  • Provision of testing solutions tailored to specific testing needs
  • A robust testing infrastructure for continuous testing activities.
  • Document the purpose of each tool and which departments or teams use them
  • Identify any overlapping functionality between tools
  • Assess licensing, subscription and maintenance costs of each tool
  • Measure how tool sprawl impacts productivity and efficiency
  • Evaluate the compatibility of your tools and the cost of integrating them
  • Quantify security risks
  • Ignoring user needs
  • Overlooking integration challenges
  • Rushing the process
  • Inadequate communication with stakeholders
  • Neglecting training and support
  • Insufficient change management
  • Inadequate testing of new tools
  • Neglecting performance monitoring

Common challenges of implementing UEBA include data integration complexities, ensuring compliance with data privacy regulations, managing the high volume of security alerts generated by UEBA systems, overcoming resistance to behavioral monitoring from employees, allocating sufficient resources for deployment and maintenance, integrating UEBA with existing security tools and systems and the necessity for continuous monitoring and tuning to optimize threat detection capabilities.

Sumo Logic is a cloud-native, multi-tenant platform designed to scale as your data and business grow. Built on a foundation of log management and log analytics, it supports broad use cases, including real user monitoring, application monitoring, security analytics and audit and compliance. Growing teams use it to address application performance issues, security breaches and major incidents. Enterprise-grade features like unlimited users, multi-org help and role-based access control (RBAC) support your business as it matures.

For organizations that want a single source of truth, Sumo Logic can reduce your investment in analytics tools and provide visibility across your entire stack. Sumo Logic is a cloud-native platform powered by logs for multiple use cases, including APM and observability and security applications that span security analytics, SIEM and SOAR. Our flexible licensing model helps customers like The Pokemon Company, SAP and Alaska Airlines ingest massive amounts of machine data to quickly derive insights cost-effectively — without limiting users or use cases.

While getting started with Sumo Logic is easy, migration requires careful planning. If you are considering a New Relic alternative, assess what data sources and content you need to migrate to meet the needs of your current processes and use cases. Sumo Logic offers migration through our Professional Services to help you plan, design, implement and enable your team during and after the transition to our analytics platform. Users can access all public in-person and video training levels from beginner to advanced to get the most out of the tool. Sumo Logic includes training and certifications with all its customer accounts.

To learn about a customer who underwent a large-scale data migration and tool consolidation to Sumo Logic, check out this case study on Acquia.

Sumo Logic’s flexible credit-based pricing helps customers deliver secure and reliable applications. Whether you start a trial or adopt our Enterprise Flex package, we’ll give you the flexibility to manage your data without any surprises.

Zero-dollar ingest lets you ingest all your log data, only charging you for the insights you derive by querying the platform. Maximize your analytics and eliminate budget waste by paying for the greatest value you receive.

Tool sprawl occurs when a company has too many IT tools to address related or overlapping use cases. Each tool potentially creates a data silo. Information is stored and processed disjointedly, resulting in avoidable redundancies and inconsistencies, which often require manual data translation between platforms, causing bottlenecks and other barriers to development.

Mark Leary, Director of Network Analytics and Automation at IDC, says, “For monitoring and measurement alone, most organizations have somewhere between six and 20-plus tools because they all do something differently than the others.” A study Sumo Logic conducted with 451 Research found tool sprawl is real, and more prevalent in some organizations than others. It noted eight percent of organizations have between 21-30 tools, causing increased cost, data silos and lack of collaboration.

Tool sprawl too often creates negative ROI, as teams can spend more time navigating between tools than completing work.

Tool consolidation takes relevant data and programs from disparate but loosely related platforms and consolidates them, so they can be more easily accessed, utilized and monitored.

This alleviates avoidable redundancies and inconsistencies, which often require manual data translation between platforms, causing bottlenecks and other barriers to development.

When a company uses too many monitoring and security point solutions to address disparate use cases across the CI/CD pipeline, team productivity goes down, as more time is spent navigating between the tools than completing actual work.

Here are a few of the most common IT tool consolidation types.

Security tool consolidation

Security blind spots can be costly. Many factors affect the cost of a data security breach, and they continue to add up after a data breach flares up. Recent research from IBM shows that the average cost of a data breach is USD $4.35 million – and going up – with 83% of organizations reporting they had more than one data breach.

While every organization has specific security needs, a unified security platform allows you to avoid redundancies and gain maximum protection and efficiency.

Data consolidation

Data and associated tools are simpler to access and monitor when they’re all in one place. This prevents incongruent data sets, which could confuse different teams and even applications if these problems are not addressed and corroborated.

Data tools which operate from the same consolidated platform speak the same language, so you can have data driven conversations, saving you the trouble of manually translating if you take a data set from one program to the other.

Log consolidation

Log tool consolidation ensures everyone is on the same page about events occurring within your information stores. Too many logging tools may not be alerted to performance issues, bottlenecks, or even critical security events. Moreover, you may end up using the same logs to feed more than one system, which means you pay twice for your log ingest.

The purpose of log management is to centrally collect insight-providing data, and consolidating your log tools and collecting the data in a cost efficient manner will better support this process.

CI CD pipeline

When developers build or release an application and use multiple tools that are not properly integrated into a unified platform, the data sets end up in silos. If a developer has only one pipeline, that might not be much of a problem. But, a modern developer has many, so data silos quickly become a real issue, because CI CD pipeline data cannot be properly utilized for software development optimization.

Moving away from multiple monitoring and security tools to a single platform that supports multiple use cases offers many advantages, including:

  • Easier collaboration between team members
  • Decreased complexity
  • Faster innovation
  • Save costs
  • Faster ROI
  • Easier data monitoring, which fosters better data security and faster turnaround on incident resolution.
  • Easier troubleshooting for multiple IT tools and datasets.
  • Faster queries when the team has fewer sources to probe.
  • A better customer experience resulting from the above benefits.

Having your data stored in one platform makes relevant processes more efficient and effective.

Tool consolidation is not a one-off exercise. It is an ongoing strategy. As your organization grows and changes, you will likely need to continue consolidating and re-consolidating your tools while innovating with modern software. Here is an efficient process:

Review your tools and their purpose regularly. Dive into the tools you have within your organization, review what purpose they’re serving, and how critical they are to your operation. You should also establish consolidation goals, key metrics you’re going to track to measure success, and methodologies you’re going to use.

Understand use cases. Describe a use case for all the tools being kept or transformed, and find a place for them to land at the end of the process. Establish clear roles and responsibilities for team members involved in the consolidation process.

Monitor and review process. Monitor and troubleshoot changes and any problems which may occur. Remove or reintroduce tools as necessary.

It starts with our company values. “We are in it with our customers.” We depend on the same platform as you to provide reliable and secure cloud-native applications.

Our platform is designed for massive data growth, our subscription services are designed to allow you to properly manage your budgets, our licensing features allow you to optimize as you see fit with unlimited user capacity, and our free training allows you to onboard as many team members as you need to run your business.

Tool fragmentation refers to situations where teams use different tools to work together, often unaware of the tools used by others in the business to serve exactly the same use, or for different ones.

Tool fragmentation occurs for many legitimate reasons, and is not a problem when tools deliver customer value at acceptable costs to the business. When tools fail to deliver customer value at acceptable costs, tool fragmentation becomes an issue, and tool fragmentation morphs into ‘tool sprawl’, and one of the causes of ‘data sprawl’. Data sprawl refers to the phenomenon when the data generated by the tools either does not deliver user value and/or does not deliver that value at an acceptable cost to the business.

Here are some differentiating factors that set Sumo Logic apart from other solutions:

  1. Cloud-native architecture: Sumo Logic is built on a cloud-native architecture, which means it is purpose-built for the cloud and designed to handle large-scale, high-velocity data ingestion without infrastructure management.
  2. Log and machine data analytics: Sumo Logic specializes in analyzing and correlating log and machine data from various sources, including systems, applications, network devices, and cloud services.
  3. Real-time threat intelligence feeds and leverages machine learning algorithms, enriching security event data for more accurate and proactive threat detection.
  4. Anomaly detection and behavioral analytics: Sumo Logic applies advanced analytics techniques, including machine learning and behavioral analytics, to detect anomalies and identify suspicious patterns of activity. It establishes baselines for normal behavior and alerts security teams when deviations or unusual activities are detected, helping to identify potential threats or insider attacks.
  5. Comprehensive data correlation and investigation that allows security teams to connect security events across different data sources.
  6. Cloud security visibility into cloud environments, including public cloud platforms like AWS, Azure, and GCP, with pre-built dashboards and analytics tailored for cloud security monitoring.
  7. Automated threat detection and incident response that automate the detection of security events, generates real-time alerts and triggers predefined workflows for incident response, enabling faster and more efficient incident resolution.
  8. Collaboration and SOC integration: Sumo Logic supports collaboration among security teams by providing centralized dashboards, shared workspaces, and incident management features. It facilitates integration with Security Operations Centers (SOCs) and existing security toolsets, enabling seamless workflows and information sharing for effective threat detection and response.
  9. Compliance and audit support with pre-built compliance dashboards, reports, and log analysis capabilities that assist in demonstrating adherence to security standards and regulations.

Cybersecurity professionals face multiple challenges, including:

  • Endpoint Protection: Managing security across diverse devices, especially with remote work and BYOD policies.
  • Network Detection: Monitoring complex, encrypted networks to identify malicious activity.
  • Unknown Threats: Handling advanced threats like AI-powered attacks that evade traditional detection.
  • Tool Sprawl: Managing and integrating multiple security tools effectively.
  • Staffing Challenges: Addressing a shortage of skilled cybersecurity professionals and leveraging third-party detection services if needed.

The main areas of difference between a data warehouse and a security data lake are purpose, data handling and architecture. Data warehouses are designed for structured historical data to support business intelligence and decision-making processes, whereas security data lakes are optimized for handling vast amounts of raw, diverse security-related data for advanced analytics, threat detection and incident response. Security data lakes also provide the benefit that the data stored there can be structured, unstructured and semi-structured, all available on tap for quick and easy access.

Yes, a company can build its own security data lake. But it is complex and resource-intensive. Building a security data lake involves setting up a flexible and scalable repository to store raw and unprocessed security-related data from various sources within the organization. Companies should consider the long-term costs and resource commitments involved in building and managing a custom security data lake compared to utilizing existing cloud-based data lake services or specialized security data lake solutions provided by vendors.

Synthetic monitoring tests synthetic interaction for web performance insights, while RUM exposes how your actual (real) users interact with your site or app. RUM offers a top-down view of a wide range of frontend browsers, backend databases and server-level issues as your users experience them.

RUM data reflect the experience of current application users, while synthetic monitoring is a more predictive strategy for developers to conduct tests on a hypothetical basis. Additionally, RUM goes beyond the simple up/down availability and page load monitoring of synthetic monitoring. It provides end-to-end transaction reporting and analysis to pinpoint where problems happen and how to resolve them.

There are six basic steps to RUM:

  • Data capture of details about requests for pages, images, and other resources from the browser and web servers.
  • Detecting unusual or problematic behavior, such as slow response times, system problems and web navigation errors for different pages, objects, and visits.
  • Reporting of individual visit activity with a summary of data or simulation of user experience with synthetic transactions.
  • Segmenting aggregated data to identify page availability and performance across different browsers and user cohorts.
  • Alerting whenever a system spots a serious issue.
  • Tying end-user experience problems to backend performance automatically per each end-to-end transaction.

Browser traces automatically generate RUM metrics aggregates in the Sumo backend. They provide insight into your website’s frontend overall user experience for automatically recognized top user actions and user cohorts categorized by their browsers, operating systems and locations.

RUM organizes metrics by user actions representing document loads. This means actual retrieval and execution of web documents in the browser; XHR calls related to, e.g., form submissions or button presses, as well as route changes that are typical navigation actions in Single Page Apps. Metrics are presented in the form of charts and maps on the Website Performance panels on RUM dashboards and as individual measurements inside each frontend originated spans in end-to-end traces representing individual user transactions.

Metrics types include:

  • Document load metrics collected for document load and document fetch requests, compatible with W3C navigation timing events. They can help you understand the sequence of events from user clicks to a fully loaded document.
  • Time to first byte measures the delay between the start of the page load and when the first byte of the response appears. It helps identify when a web server is too slow to respond to requests.
  • Rendering events explain rendering events inside the user’s browser. Learn more in our documentation.
  • Core Web Vitals (CWV) focus on three aspects of the user experience:
  • XHR monitoring metrics representing how much time was spent in background Ajax/XHR communication with the backend related to data retrieval. Longtask delay indicates when the main browser UI thread becomes locked for extended periods (greater than 50 milliseconds) and blocks other critical tasks (including user input) from being executed, impacting the user’s experience. Users can perceive this as a “frozen browser”, even if the communication with the backend has long been completed.

Create business objectives to establish overall business goals for RUM. What will the data help you achieve? Concrete goals will ensure you use RUM tools for the right reasons and that there is consistent leadership buy-in.

  • Ensure that business objectives align with the same goals as the engineering and development teams. Make sure that technical teams monitor metrics that meet business objectives.
  • Implement RUM across all user experiences
  • Test your RUM on development and staging environments before deployment and release.

RUM provides insights into how end-users experience your web application in their browser. By determining how long activities such as Time to First Paint or Time to Interactive take, RUM enables developers to understand customer experience better and ensure the reliability and performance of SaaS-based services.

It also allows the inspection of each transaction’s end-to-end progress, with data from the browser tied to every service and backend application call. Because RUM covers critical KPIs, like DNS lookup and SSL setup time, as well as how long it took to send the request and receive a full response from the client’s browser, observers can compare user cohorts defined by their browser type or geographical location to understand their performance as a group. This information helps performance engineers optimize application response times, rendering performance, network requirements and browser execution to improve the user experience.

RUM and application performance monitoring (APM) are different but related methods of IT monitoring that share a goal: improved application performance. APM is an umbrella term that includes RUM as one of its strategies. RUM supports APM by analyzing how end-user experience informs application optimization strategies.

RUM doesn’t purely serve as part of an APM strategy. Because RUM tracks user activity with the frontend, RUM data can answer user experience questions pertaining to customer satisfaction to help developers optimize application features.

The cloud attack surface refers to all the potentially exposed applications, networked devices and infrastructure components that threat actors could exploit within a cloud infrastructure or environment. Issues such as unpatched vulnerabilities in microservices architecture and misconfigurations can compromise the security of cloud-based systems, applications and data. The attack surface in a cloud environment is dynamic and can change as the cloud infrastructure evolves and new services, applications and configurations are introduced.

Common components of the cloud attack surface include:

  • User accounts and credentials
  • Application Programming Interfaces (APIs)
  • Cloud databases or object storage
  • Network connections, including virtual private clouds (VPCs) and public internet connections
  • Virtual machines (VMs) and containers (Kubernetes)
  • Data in transit (sent over a network)
  • Data at rest (in cloud storage)

Infrastructure security in cloud computing refers to the practices, tools and measures to protect the underlying IT infrastructure and resources that make up a cloud computing environment. This includes safeguarding the physical data centers, servers, networking components and other hardware and the virtualization and management software enabling cloud services. Infrastructure security is a critical aspect of overall cloud security, as the integrity of these components is essential for the secure operation of cloud services.

Log management and log analytics are related, but they refer to different aspects of working with log data. Log management refers to the processes and tools used to collect, store and manage log data.

Log analytics refers to the process of analyzing log data to extract insights and generate useful information. The goal of log analytics is to use log data to improve the efficiency and effectiveness of an organization, identify and troubleshoot problems, and monitor the health and performance of systems.

Log analytics analyzes log data from various sources to understand and improve the performance and security of application and infrastructure environments.

Log analytics use cases include:

  1. Centralized log aggregation: Organizations collect and aggregate all of their logs from disparate systems and tools into a single location. With centralized logging tools, organizations can improve operational efficiency by eliminating potential data silos and duplicative IT tools, instead relying on cloud principles to offer increased scalability and accessibility.
  2. Identifying and troubleshooting technical issues: Log data helps identify the root cause of technical issues, such as server crashes or network outages.
  3. Monitoring system performanceLog data can monitor system performance, such as CPU and memory usage, and identify potential issues before they become critical.
  4. Security and threat detection: Log data helps identify security threats, such as malware infections or unauthorized access attempts.
  5. Auditing and compliance: Log data helps organizations meet regulatory and compliance requirements by providing a record of activities to audit.
  6. Customer experience optimization: Log data records how customers interact with an organization’s products or services, and identify opportunities for improvement.
  7. Business intelligence and data analysis: Log data provides insights into business operations and to make data-driven decisions.

Benefits to using log analytics include:

  1. Improved performanceBy analyzing log data organizations can identify and resolve technical issues faster, improving overall system performance.
  2. Enhanced security: Log analytics help organizations detect security threats and breaches, allowing them to take action to prevent or mitigate these events.
  3. Better decision-making: Log data offers valuable insights into business operations and customer behavior, enabling organizations to make data-driven decisions.
  4. Compliance: Log analytics help organizations meet regulatory and compliance requirements by providing a record of activities to be audited.
  5. Cost savings: Identifying and resolving technical issues quickly helps organizations reduce downtime and minimize resolution costs.
  6. Improved customer experience: Log data helps understand how customers interact with your products or services and identifies opportunities for improvement

There are many critical metrics for monitoring Kubernetes clusters. Monitoring occurs at two levels: cluster and pod. Cluster monitoring tracks the health of an entire Kubernetes cluster to verify if nodes function properly and at the right capacity, and how many applications run on a node and how the cluster utilizes resources. Pod monitoring tracks issues affecting individual pod metrics, like resource utilization, application and pod replication or autoscaling metrics.

At the cluster level, you want to measure how many nodes are available and healthy to determine the cloud resources you need to run the cluster. You also need to measure which computing resources your nodes use—including memory, CPU, bandwidth and disk utilization––to know if you should decrease or increase the size or number of nodes in a cluster.

At the pod level, there are three key metrics:

Container: network, CPU and memory usage

Application: specific to the application and related to its business logic

Pod health and availability: how the orchestrator handles a specific pod, health checks, network data and on-progress deployment.

Kubernetes monitoring identifies issues and proactively manages Kubernetes clusters. By monitoring Kubernetes clusters, DevSecOps teams can manage a containerized workload by tracking uptime, and utilization of cluster resources, e.g., memory, CPU, storage, and interaction between cluster components.

Cluster administrators and users can monitor clusters and identify potential issues like insufficient resources, failures, pods that cannot start or Kubernetes nodes that cannot join the cluster. Specialized cloud-native monitoring tools can provide full visibility over cluster activity.

A Kubernetes workload can have many problems and modern application monitoring tools must pinpoint which combination of a pod and node is having issues. Then, drill into the associated container logs to identify the root cause of the issue. Ideally, Kubernetes infrastructure failures should be visualized in a monitoring tool that can capture container metrics, node metrics, resource metrics, Kubernetes cluster logs and trace data in histograms and charts.

Legacy monitoring solutions impose a server-based solution on a microservices problem. Your team wastes precious minutes correlating serious customer and security issues with infrastructure problems at the pod, container and node levels. Sumo Logic has turned this model on its head.

With Sumo Logic you can view your Kubernetes environment in the form of logs, metrics and events in various hierarchies, allowing you to view your cluster through the lens of your choice. For example, we can use native Kubernetes metadata like a namespace to visualize the performance of all pods associated with a namespace.

Getting infrastructure monitoring right requires bringing together your organization’s IT infrastructure logs and system metrics to track the health of your infrastructure. By leveraging your logs and metrics, an infrastructure monitoring solution should help you isolate and fix issues before they become problems.

While metrics give you a point-in-time understanding of what is happening with your systems, logs can help you understand why an issue may be occurring. These log files contain critical information that can help you detect operational issues and capacity problems, identify possible security breaches or malicious attacks and uncover new areas of business opportunity.

First and foremost, to align with modern architectures, it’s important to have a scalable cloud-native infrastructure monitoring solution with log file monitoring and analysis to enhance observability and visibility into cloud computing environments. Other key factors include:

  • Comprehensive alerting
  • Support for open-source collection through OpenTelemetry
  • Customizable, pre-built dashboards
  • Data tiering and flexible pricing vs. legacy pricing focused on hosts
  • Best-in-class security certifications and attestations

Sumo Logic provides an end-to-end approach to monitoring and troubleshooting. Quickly detect anomalous events via pre-set alerts, then enable rapid root cause analysis through machine learning-aided technology and robust querying capabilities for your logs and metrics. Beyond getting to the root cause of issues in the moment, capabilities like our predict operator for querying logs or metrics can also help you plan for the future — preempting bottlenecks and informing infrastructure capacity planning.

Compared to other infrastructure monitoring solutions, Sumo Logic supports log data with a professional-grade query language and standard security for all users, including encryption-at-rest and security attestations (PCI, HIPAA, FISMA, SOC2, GDPR, etc.) and FedRAMP — at no additional charge.

When evaluating a GC monitoring solution, look for:

  • Ease of use: The monitoring solution should be easy to set up, configure, and use, with intuitive interfaces and streamlined workflows.
  • Scalability: The solution should be able to handle monitoring for large and complex environments, with the ability to scale up or down as needed.
  • Real-time monitoring: The solution should provide real-time monitoring and alerting capabilities, allowing you to respond quickly to issues and ensure high availability of your resources.
  • Customization: The monitoring solution should allow you to customize dashboards, alerts, and reports to meet your specific needs and requirements.
  • Data collection and analysis: The solution should provide comprehensive data collection and analysis capabilities, with the ability to collect and analyze metrics, logs, traces, and other types of data from various sources.
  • Integrations: The monitoring solution should integrate seamlessly with other GCP services and third-party tools to provide a holistic view of your environment.
  • Security: The monitoring solution should have robust security features, including secure data transmission, access controls, and encryption of sensitive data.
  • Cost-effectiveness: The solution should provide cost-effective pricing models and offer flexible billing options based on your usage and requirements.

Overall, a good GC monitoring solution should provide comprehensive monitoring capabilities, easy integration, and a user-friendly interface that helps you quickly and easily identify and resolve issues.

You can stay on top of a wide range of metrics with GC monitoring to get insights into the performance, availability and health of your cloud-based resources. Here are some examples of metrics that you can monitor with Google Cloud:

  • Compute Engine: CPU usage, disk I/O, network traffic, memory usage, and uptime.
  • Cloud Storage: Read/write requests, latency, and availability.
  • Cloud SQL: CPU usage, memory usage, disk usage, and database connections.
  • Kubernetes Engine: CPU and memory usage, pod status, and cluster health.
  • Load Balancing: Requests per second, error rate, latency, and backend status.
  • Pub/Sub: Subscription backlog, message delivery rate, and error rate.
  • Cloud Functions: Function execution time, memory usage, and error rate.
  • Bigtable: Read/write requests, latency, and availability.
  • Cloud CDN: Cache hit rate, cache fill rate, and cache evictions.
  • Cloud Run: Request count, response latency, and CPU usage.

Google Cloud (GC) monitoring refers to tracking and analyzing the performance, availability, and security of applications, Google Cloud services and infrastructure hosted on the Google Cloud. It involves using monitoring tools and services to collect, analyze, and visualize data on system behavior, resource usage, and user experience and to alert stakeholders when issues arise. Google Cloud monitoring helps organizations ensure that their cloud-based environments perform optimally, identify and resolve issues quickly, and optimize resource usage to improve operational efficiency and cost-effectiveness.

Popular SIEM use cases include:

Compliance – Streamline the compliance process to meet data security and privacy compliance regulations. For example, to comply with the PCI DSS, data security standards for merchants that collect credit card information from their customers, SIEM monitors network access and transaction logs within the database to verify that there has been no unauthorized access to customer data.

Incident response – Increase the efficiency and timeliness of incident response activities. When a breach is detected, SecOps teams can use SIEM software to quickly identify how the attack breached enterprise security systems and what hosts or applications were affected by the breach. SIEM tools can even respond to these attacks through automated mechanisms.

Vulnerability management – Proactively test your network and IT infrastructure to detect and address possible entry points for cyber attacks. SIEM software tools are an important data source for discovering new vulnerabilities, along with network vulnerability testing, staff reports and vendor announcements.

Threat intelligence – Collaborate closely to reduce your vulnerability to advanced persistent threats (APTs) and zero-day threats. SIEM software tools provide a framework for collecting and analyzing log data that is generated within your application stack. With UEBA, you can proactively discover insider threats.

Cloud migration is the process of moving applications, data, and other components hosted on servers inside an organization to a cloud-based infrastructure.

Some of the leading cloud providers are Amazon AWS, Microsoft Azure, and Google Cloud Platform. These not only provide the hardware but also offer a variety of rich apps and services for continuous integration, data analytics, artificial intelligence and more. At Sumo Logic, our cloud-neutral products can easily integrate with most leading cloud-based solutions.

Most businesses are either already moved to the cloud or in the process of migrating.

While cloud computing has many advantages, there are also pitfalls if cloud processes are not secured. For instance, if your employees work remotely and use their personal devices to access sensitive work-related data, they’re more likely to be exposed and fall victim to cyberattacks. The same goes for employees who use public networks instead of more secure private networks.

Cloud-based environments have many different points of entry. Securing these requires greater visibility across all endpoints. The rapid adoption of the cloud needs to be met with a strong security strategy to respond to the evolving threat landscape and effectively protect vital business assets.

Organizations have traditionally been held back by the challenge of growing their information infrastructure. However, moving to the cloud adds tangible value to their outlook. Here are a few benefits:

  • Agility and speed
    With the cloud, procurement of new inventory and storage space is reduced to a matter of days or even hours, giving businesses the agility to respond to a rapidly changing technological environment.
  • Operational efficiency
    Cloud solutions make teams more productive. In distributed teams, the cloud removes region-specific dependencies, creating a basis for greater collaboration.
  • Security
    Most popular cloud solutions have robust built-in security programs.
  • Bundled services
    Cloud providers package built-in useful features, such as disaster recovery, automatic logging, monitoring and continuous deployment, as part of their solution.
  • Higher resource availability
    Cloud systems limited downtime promise to increase the availability of resources, leading to better asset utilization and customer satisfaction.
  • Cost savings
    At large volumes, the unit price of servers comes down noticeably in comparison with native data centers. The pay-as-you-use model provides the flexibility to counter seasonal demand and scale up or down as required by the business.

Application migration describes the process of moving an application, along with its associated data and host servers, from one environment into another. As a growing number of enterprise organizations have adopted public and private cloud infrastructure, application migration frequently refers to the migration of enterprise applications from on-premise servers into private, public or hybrid cloud environments.

Challenges include differences between the original environment and the target environment which can necessitate changes to the application’s functions or architecture. Unfamiliar security and compliance challenges may require the organization to develop new tools and capabilities for securing applications and data. Organizations that pursue application migration without a defined strategy may find their projects doomed for failure.

Organizations that are prepared to meet the challenges of application migration will find a range of potential strategies and software tools to facilitate and secure the application migration process.

Gartner’s 5R’s – Rehost, Refactor, Revise, Rebuild, and Replace – is a great starting point for deciding on a cloud migration strategy. Here is a quick synopsis:

Rehost

Also called ‘lift and shift,’ rehosting is simply takes the existing data applications and redeploys them on cloud servers. This works great for beginners, who are not yet accustomed to provisioning workloads in the cloud or for systems where code modifications are extremely difficult.

Refactor

Also called ‘lift, tinker, and shift,’ refactoring involves making some optimizations and changes for the cloud and employing a platform-as-a-service (PaaS) model. Applications keep their core architecture unchanged but use cloud-based frameworks and tools.

Revise

This approach involves making architectural and code changes before migrating to the cloud. The objective is to optimize the application to take complete advantage of cloud services, such as introducing major changes to the code.

Rebuild

Similar to Revise in its big-bang approach, Rebuild discards the existing code base in favor of a new one. For example, moving from Java to .NET. This is a time-consuming process and is only used when there is consensus that the existing solution does not suit the changing business needs.

Replace

This strategy involves migrating to a third-party, vendor-based application from an existing native application. The existing application data needs to be migrated to the new system, however, everything else will be new.

Even successful cloud migration strategies are plagued by the challenges of unraveling complex, intertwined applications and limited visibility into the original computing environment.

All too often cloud computing initiatives don’t deliver the anticipated results. Sometimes the entire undertaking stalls or applications underperform in the cloud to the extent they must be “repatriated,” i.e., moved back on-prem.

To support a successful shift from on-premises to cloud computing, here are eight cloud best practices for cloud migration using a machine data aggregation and analytics platform to get you started:

  • Plan for the migration
  • Establish crucial KPIs
  • Monitor application performance
  • Validate security
  • Assure compliance
  • Benchmark and optimize
  • Codify monitoring workflows
  • Ensure data portability and interoperability

Moving to the cloud is a major undertaking, whether you’re rehosting, replatforming or refactoring. To make sure that everything is working and that there is a categorical improvement from pre-migration, KPIs must be established.

Here are several KPIs that operationalize cloud migration goals:

  • Both steady-state and peak server utilization, as expressed as a % of pre-migration levels.
  • Application availability levels (availability SLAs), as expressed as a % of pre-migration levels.
  • Comparison of new metrics versus documented benchmarks pre-migration. For applications that experience usage peaks and valleys, multiple and/or seasonal baselines must be documented and established to serve as benchmarks post-migration.

Your cloud migration KPIs can be broken down into more specific metrics. But tracking metrics without establishing the essential baseline metrics will lead you to make subjective assumptions.

Cloud infrastructure consists of the hardware and software needed to support cloud services for customers. It includes three main models:

  • Private cloud: Exclusively used by a single organization. Private cloud infrastructure may be managed by on-site IT staff or an external provider and requires organizations to invest in their own hardware.
  • Public cloud: Operated by third-party providers, such as Google Cloud, AWS, and Microsoft Azure, and uses a multi-tenant model. Customers pay on a per-use basis for storage and computing power.
  • Hybrid cloud: Combines private and public cloud environments, allowing sensitive data to be stored on private servers while less critical applications run in the public cloud.

Sumo Logic can bring together application and infrastructure data — Azure logs and metrics — to let you monitor:

  • Activity logs— subscription-level logs that provide insight into the operations performed on resources in your subscription, for example, creating a virtual machine or deleting a logic app.
  • Diagnostics logs— resource-level logs that provide insight into operations that were performed within a resource itself, for example, getting a secret from a Key Vault.
  • Metrics— performance statistics for different resources and the operating system in a virtual machine.

Sumo Logic integrates with Azure Monitor, enabling users to monitor a comprehensive set of Azure services.

Identity and Access Management (IAM):

  • Use multi-factor authentication (MFA) and role-based access controls (RBAC).
  • Regularly review permissions based on the principle of least privilege.

Data encryption:

  • Encrypt data both in transit and at rest, using tools like AWS KMS or Azure Key Vault for key management.

Network security:

  • Use virtual private clouds (VPCs) and security groups to control traffic.
  • Monitor network traffic for suspicious activities.

Monitoring and logging:

  • Enable comprehensive logging and use tools like security information and event management (SIEM) solutions for monitoring.
  • Set up alerts for potential security incidents.

Incident response and recovery:

  • Develop and test an incident response plan.
  • Regularly back up critical data and test restoration processes.

Patch management:

  • Regularly update software and implement automated patching.
  • Conduct vulnerability assessments and penetration testing.

Compliance and governance:

  • Adhere to industry-specific compliance requirements and conduct regular audits.

API security:

  • Secure APIs with authentication, use API gateways, and implement Web Application Firewalls (WAFs).

Container security (if applicable):

  • Use container security practices, such as scanning images and using secure orchestration tools like Kubernetes.

Platform logs provide detailed diagnostic and auditing information for Azure app service resources and the Azure cloud services platform they depend on.

Microsoft Azure services generate three categories of platform logs that record different actions:

  • Azure Active Directory reports changes made in Azure AD and login activity.
  • Activity logs record Azure Service Health events and operations performed on an Azure resource, such as creating a virtual machine.
  • Resource logs capture operations performed within an Azure resource, such as querying a database or writing to a storage bucket.

In addition to simplifying the management of groups of network objects, Active Directory also provides crucial security services in the form of AD DS. These services include:

  • Domain services – performs user login authentication and provides search functionality, managing interactions between users and domains and storing data in a central location.
  • Rights management – prevents unauthorized access or theft of digital content and protects intellectual property.
  • Certificate services – handles the creation, assignment, and oversight of security certificates.
  • Lightweight directory services – uses LDAP protocol to support directory-enabled apps.
  • Directory federation services – provides single sign-on services to streamline user access to web applications.

To keep operations running smoothly, organizations need quick access to insights from their AWS services, such as clarity on whether an application issue is affecting instances in certain regions or availability zones. AWS monitoring is key to ensuring optimal application performance.

The challenge? Getting a unified view of your accounts, regions and services for AWS monitoring purposes can be difficult. Sumo Logic makes AWS monitoring easier by offering you a single pane of glass with unified visibility of your AWS environment.

Once you’ve achieved a unified view for monitoring AWS, you can begin troubleshooting more effectively. Our Root Cause Explorer technology helps teams visualize anomalous events of interest across multiple AWS services. From Root Cause Explorer, users can drill down into related logs to determine the root cause of incidents. These capabilities help organizations maximize uptime and accelerate incident resolution.

Sumo Logic’s observability solution and Amazon CloudWatch are both cloud-based monitoring and observability tools, but there are some key differences between the two:

  1. Data sources beyond AWS: Sumo Logic can collect and analyze logs, metrics and traces from a wide range of data sources, from multi-cloud and on-premises environments. Sumo Logic provides a centralized platform for full-stack observability, enabling you to gain deep insights into the performance of your applications and infrastructure. Amazon CloudWatch, on the other hand, primarily collects and analyzes metrics and logs from AWS services.
  2. Integrations and pre-built visualizations: Sumo Logic offers a wide range of integrations with third-party tools and platforms. Users can take advantage of over 175 applications that provide out-of-the-box dashboards for many of the most popular web servers, databases, and other common data sources. Amazon CloudWatch has fewer integrations and dashboard customization options than Sumo Logic.
  3. Advanced analytics: Sumo Logic’s robust search query language empowers teams with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results. Identify and predict anomalies in real-time with outlier detection, and uncover root causes using LogReduce® and LogCompare pattern analysis. Amazon CloudWatch also provides alerting and notification features, but Sumo Logic has more alerting capabilities.

Overall, while both Sumo Logic and Amazon CloudWatch are powerful, Sumo Logic’s platform can provide robust observability for organizations that need out-of-the-box visibility for AWS and other data sources.

There are many discussions in the DevOps world about the difference between monitoring and observability. Monitoring, by definition, is the process of collecting, analyzing and using data to track various systems. Meanwhile, observability leverages all the data from logs, metrics and traces to help development teams detect and resolve any issues. Observability focuses on understanding the context of all of the metrics and the internal state of your infrastructure.

In simple terms, monitoring captures and displays data, and observability is understanding system health through inputs and outputs.

As a cloud-native SaaS solution, Sumo Logic made a strategic bet to go all in with AWS early in our company’s history. In 2021, Sumo Logic was named AWS’s ISV Partner of the Year, recognizing our decade-long commitment to helping customers drive innovation on AWS. Our solution helps organizations accelerate their AWS migrations, confidently monitor AWS infrastructure and diagnose and troubleshoot performance issues. You can learn more about our customers’ AWS monitoring success stories here.

In addition, we have earned several AWS Service Ready designations over the years. Designations like AWS Lambda Ready Partner and AWS Graviton Ready Partner demonstrate our technical commitment to supporting best practices for organizations as they grow their investment in AWS.

Sumo Logic’s log aggregation capabilities and machine learning and pattern detection give enterprises detailed monitoring visibility into AWS deployments to manage application monitoring and performance, maintain the security of AWS cloud environments and comply with internal and external standards for cloud computing.

See integrations

While the specific scope may vary depending on the industry, organization size, and regulatory requirements, here are some common areas that should be covered in a security compliance audit:

  • Current security policies, procedures and guidelines and security incident history
  • Access controls, including user access management, authentication mechanisms, password policies and segregation of duties.
  • Network security controls, including firewalls, intrusion detection and prevention systems and network segmentation.
  • Data protection measures, including encryption, data classification, data retention and data privacy controls.
  • Incident response procedures and processes, including incident reporting and analysis.
  • Physical security controls, such as access control systems, surveillance and security monitoring
  • Security awareness and employee training programs
  • Vendor management practices, including due diligence process, contractual obligations and ongoing monitoring of vendor security controls.
  • Compliance with relevant industry-specific regulations, such as HIPAA, GDPR, PCI DSS, or SOX, depending on the industry and geographical location.

Specific rules may vary depending on the audit framework or standard being used, but there are some general rules that apply universally.

Auditors must maintain independence and objectivity throughout the audit process, thoroughly document the process with a completed report, and adhere to a recognized compliance framework or standard, such as ISO 27001, NIST Cybersecurity Framework, PCI DSS, or industry-specific regulations.

The audit scope should be clearly defined, including the systems, processes and areas of the organization that will be assessed. Audits should take a risk-based approach, identifying and prioritizing higher-risk areas for detailed security assessment. Subsequently, they select a representative sample of systems, processes, or transactions for examination rather than auditing every item.

The purpose of a security compliance audit is to assess and evaluate an organization’s adherence to specific security standards, regulations, or frameworks. Essentially, it answers the question, how are your current security controls meeting the security and privacy requirements of the protected assets?

In addition to assessing compliance, the cybersecurity audit helps identify potential security vulnerabilities, weaknesses, and risks, assesses the effectiveness of a company’s security controls and measures, verifies the existence and adequacy of security-related policies, procedures, and documentation, and ensures organizations meet legal and regulatory requirements of their industry.

In so doing, a cybersecurity compliance audit helps organizations improve their overall security posture and is evidence of an organization’s commitment to protecting its assets from potential threats and risks

Compliance risk management refers to identifying, assessing, and mitigating risks associated with non-compliance with laws, regulations, industry standards, and internal security policy within an organization. It is an ongoing process that requires commitment, resources, and a proactive approach to ensure that an organization operates in a compliant manner. And it involves establishing systematic approaches and controls to ensure that the organization operates within the boundaries of legal and regulatory requirements.

By effectively managing compliance risks, organizations can reduce legal and financial liabilities, protect their reputation, build trust with stakeholders, and create a more sustainable and ethical business environment.

When it’s time for an audit, the Sumo Logic platform increases understanding, streamlines the auditing process and ensures ongoing compliance with various security regulations and frameworks in the following ways:

  • Centralize data collection, capturing a wide range of organizational data from wherever it originates, empowering organizations to monitor and learn from it.
  • Make various data types available with 100% visibility and visualize them in compelling, configurable dashboards for real-time monitoring and insights.
  • Find any data at any time using query language to create filters and search parameters — whether it relates to regulatory compliance or internal security controls.
  • Leverage machine learning analytics to improve and streamline audit processes and expedite compliance using tools like our PCI Dashboard.
  • Cost-effective data storage that maintains attestations, such as SOC2 Type II, HIPAA, PCI Service Level 1 Provider, and a FedRAMP moderate authorized offering.
  • Real-time monitoring of incoming data and security controls to identify anomalies that could signal a security risk, cyber threats, vulnerability, security threat or non-compliance.

Numerous data integrations and out-of-the-box applications that properly collect and catalog all data.

Web application security is crucial for several reasons:

Protecting sensitive data: Applications often handle and store sensitive user information. Effective application security helps safeguard this information from unauthorized access, theft, or misuse.

Preventing unauthorized access: Applications can be a gateway for attackers to gain unauthorized access to systems or networks. This is known as a security vulnerability. By implementing robust security measures, such as application security solutions, only authorized users can access the application and its resources.

Mitigating vulnerabilities: Application security tools and practices, including secure coding techniques, regular vulnerability assessments, and penetration testing, help identify and address these vulnerabilities before they are exploited by malicious actors.

Maintaining business reputation and trust: By prioritizing application security, organizations demonstrate their commitment to protecting user data from cybersecurity breaches, fostering customer trust, and maintaining a positive brand image.

Compliance with regulations: Many industries have specific security regulations and standards that organizations must comply with. Implementing robust application security measures ensures compliance with security regulations and standards to help avoid penalties or legal liabilities.

Safeguarding against attacks: By addressing vulnerabilities and implementing security controls, organizations can minimize the risk of successful attacks and their potential impact.

To effectively address the numerous threats to application security, software development organizations can follow these key steps to ensure they have the necessary tools and processes in place:

Conduct a security assessment: Start by assessing the current state of application security within the organization. Perform a comprehensive security assessment to identify vulnerabilities, weaknesses, and gaps in the existing processes and tools. This assessment can include code reviews, security testing, vulnerability scanning, and penetration testing.

Define a security policy: Establish a clear and comprehensive security policy that outlines the organization’s approach to application security. The policy should define roles and responsibilities, acceptable use guidelines, incident response procedures, and the standards and best practices to be followed throughout the software development lifecycle.

Implement secure development practices: Promote secure coding practices within the development team. Train developers on secure coding guidelines, API usage, and common security vulnerabilities. Encourage code reviews and pair programming to identify and address security issues early in the development process.

Adopt security testing: Implement regular security testing as an integral part of the software development lifecycle. This can include techniques such as static code analysis, dynamic application security testing (DAST), and interactive application security testing (IAST). Use automated tools to assist with vulnerability scanning and ensure that security tests are performed regularly.

Implement secure configuration management: Ensure that applications and associated components are securely configured. Follow industry best practices and hardening guidelines for web servers, databases, operating systems, and other infrastructure components. Regularly review and update configurations as required.

Establish incident response procedures: Develop a robust incident response plan to handle security incidents effectively. Define roles and responsibilities, establish communication channels, and train the relevant personnel on incident response procedures. Conduct periodic drills and tabletop exercises to test the incident response capability.

Provide ongoing training and awareness: Security is a shared responsibility. Provide continuous security training and awareness programs for all personnel involved in the software development process. This includes developers, testers, project managers, and system administrators. Keep the team informed about emerging security threats, best practices, and updates.

Engage in secure third-party management: Evaluate the security posture of third-party vendors and partners that contribute to the software development process. Establish contract security requirements, conduct due diligence, and periodically assess their security practices to ensure they align with your organization’s standards.

Stay updated with security knowledge: Monitor security news, publications, and community resources to stay informed about the latest security threats and best practices. Engage with security communities, participate in conferences, and encourage knowledge sharing among team members. This helps ensure that the organization stays updated with evolving security challenges.

Perform regular audits and reviews: Conduct periodic security audits and reviews to assess the effectiveness of the implemented security measures. This includes reviewing security logs, access controls, and system configurations. Engage external security experts for independent assessments to gain additional insights and recommendations.

By following these steps, software development organizations can establish a strong foundation for addressing application security threats. It is an ongoing effort that requires a proactive and vigilant approach to ensure that tools, processes, and practices are continuously adapted to evolving security risks.